Hek Jones Solicitors Reviews 557

Hek Jones have been amazing through the whole process of buying our first home. We couldn’t have done it without Paigton and Elise. They have remained professional even with the amount of pressure that has been put on us and the chain.

We couldn’t thank them enough

we use Hek a number of times, this time selling a property. They were easy to talk to and quick to respond to the buyers queries.
overall a good experience

We worked with Matthew Francis from Hek Jones Solicitors to buy our new home in Porthcawl and he was brilliant. Incredibly polite, explained every step of the process and responded quickly to all our questions. Professional, polite and great to work with.

Excellent service from Hek Jones
Regular communications from Elisse
Who was most helpful. They were very Organised and my house sale went through very smoothly.
Fully recommend

I have found Hek Jones Solicitors company very professional and helpful during my first home purchase in colchester. Every week they updated the processing report to me sothat I can understand what's going on and what is the next step. Especially I would like thank Miss Natalie Cromwell who was so helpful throughout the process to buy our first home . I would definitely recommend Hek Jones Solicitors to everyone .

I’ve been really impressed with the service from Paigton and Elise. They’ve been straightforward, rigorous and supportive throughout. I would thoroughly recommend.

Laura and Steph were extremely helpful in getting our house purchase over the line after the collapse of our previous solicitors. They were always available to answer questions and got the job done quickly and professionally in difficult circumstances. Would definitely recommend them to others.

Can't recommend enough. Julia ensured the whole process felt like something you could leave in the background and get on with the quagmire of all the other logistics. Who new conveyancing on my behalf could come with a few giggles at attached?

My wife and I were delighted with the service we received from Laura Flook throughout a very difficult house move. She was always helpful, knowledgeable and very professional. A pleasure to work with and when we needed to push for early completion she came up trumps.
Would definitely recommend.

I want to personally thank Laura and the team for getting us to the finish line on our property purchase. Hek Jones have been great from start to finish and we are grateful for the level of service we received from them throughout the whole process. I highly recommend them.

Leon was very Helpful, very contactable and patient. Thankyou

Very helpfull from start to finish. Thank you for all your help

Fabulous from start to finish.
Buying as well as selling a property can be very stressful at times but Alexandra Jenkins team and in particular Abigail Yeo our solicitor was patient understanding and always available to take our phone calls.
Definitely will be using them again in the near future.
Thank you Abigail Yeo.

My solicitor Helene is amazing and always on hand to talk me through the process. This was key to ensuring I had peace of mind - would highly recommend Hek Jones

Dealing with Natalie, Rhian and Leon was a pleasurable experience. Always swift and supportive and were always looking to make progress with quick response times onward to the buyers Solicitor's. Recommend the team and will definitely use again.

Great team, I am so pleased with the service they provide.

We sold our house through YOPA and we had to use Hek Jones as part of our contract. We were a bit unsure about this as we are in Newcastle Upon Tyne and Hek Jones is based in Cardiff. However, we were very happy with the service we were provided by Helene. She was efficient and very helpful as well as personable. She was excellent at communicating and dealing with issues, especially when we were very stressed!
Thank you again Helene. Max and Andy x

Very good experience dealing with this firm. Our solicitor was Holly Bowen and she was very efficient in her job… despite it being a long process through no fault of her own, we had contact at least once a week with an update. No questions went unanswered and communication was excellent, exactly what you need through a lengthy and stressful time! Would highly recommend Hek Jones Solicitors, and more so Holly Bowen herself. Thank you again for all your hard work, you really did make a stressful time a lot better for us.

Very efficient, and friendly service phone calls always answered promptly with no long delay, and always spoke to person dealing with my case, thank you Helene Reiminger and team. Costs as predicted. Would use them in future.

Recently I have bought a 3 bedroom house in East London. The exchange was done within 5 weeks and after 1 week was the completion with another Solicitor or Conveyancer.

My experience with Hek Jones Solicitors was more than worst. I started to buy a flat in South London and Countrywide Home Conveyancing/Hek Jones Solicitors on 15 August 2022. The Solicitor Mr PL discovered my mortgage offer after 26 days and started the process/requested for a search after that. Ineffective or lazy or incompetent, don't know what was the cause. After months of waiting and pain and also corresponding with the Estate Agents as well, the matter was not progressing. More than after 5 months the Seller pulled out from the process in January 2023. In February 2023, the Legal Assistant SW of Hek Jones Solicitors emailed me, "We note that there is a balance of £23.20 to be returned to you.
So that our accounts department can process the funds transfer, please provide us with a recent bank statement (or banking app screenshot)." After replying with the bank statement (asked for the calculation as well) no reply or was not returned the balance. They know if they ignore our emails we have nothing to do, cause we are sufferers. Please go with these Solicitors if you want to be a victim or sufferer.