Hek Jones Solicitors Reviews 557

Sold our flat with Hek and Jones. Elise Evans did a great job and kept in touch with us through the process. Thank you Elise!

I would like to say a big thank you to Emma and Lucy 😊
My 4th time to buy and this was by far the easiest.
Emma and Lucy were so easy to communicate with, and I highly reccomend Emma as a soliciter.
Thank you again
Cathy.

Unfortunately my experience with this solicitors has not been particularly positive. The conveyancer I dealt with directly was polite and helpful when I had contact. However the issue came from the complete lack of contact. At one point I hadn’t heard anything for 5 weeks and I spent all my time chasing them for answers about what was happening with my home.

My sale was a no chain sale and still took almost 7 months to complete. I was told we were at completion after Christmas and yet we only completed last week. I sent back every document as soon as I received it and if I emailed on a Monday I knew I wouldn’t hear anything until at least Friday. It shouldn’t have been such a long difficult process.

Moving home is a stressful process, and its important to pick a solicitor who you can rely on. Natalie and Rhian at HEK Jones were great throughout the whole process, getting back promptly with any queries. No issues. Thanks very much

We worked with Chloe whilst completing on a house sale. Chole was a great mix of very professional and also genuine. All communications both over the phone and email were dealt with very promptly and Chloe really helped us when explaining the end to end process. Thank you Chloe and good luck

Helene was my solicitor, she's very professional and kind. She was extremely helpful and walked me through the process from start to the end. Always have time to answer questions even simple silly ones.

The service provided by Chole and the team was amazing and helped me through the sale from start to finish. Nothing was to much trouble or any question silly!

We got there in the end!

Thank you :)
Penny

How should I begin this review? Maybe by mentioning the great service... Or maybe the excellent communication I had with my Solicitor Emma Selfridge.

Choosing Emma from Hek Jones was one of the best decisions I made when purchasing my first home! I am grateful for the weekly updates I received explaining where I was in the process with a swift email or phone call, which helped calm the first-time buying nerves. Emma ensured that the process was easily understood and seeing the progress moving along smoothly was reassuring.

Just 2 days before Christmas, I received a call from Emma that her team had completed the purchase of the property and that I could collect the keys by the end of the day. I have now gone into the New Year a property owner and look forward to this new start. Thank you, Emma & Hek Jones, you will be the first I think of when recommending to others. Happy New Year!

Good service from Hek Jones, Laura, who was always happy to assist and keep me in the loop of the progress regarding the sale of my property.

Will use again!

Hek Jones helped us with our recent property sale and they were very helpful and professional throughout. Would highly recommend to anyone in need of similar services.

Very professional service. Kept us in the loop the whole way and answered all our questions in a timely manner.

Reduced the stress of selling a house, even with the first buyers pulling out!

Will use again!

Michael Thompson very rude to family members, i called Mike, he wanted to meet everyone face to face for documents. Times have changed and should be using an online platform iE Credas, i explained this to Mike and he said it would be am additional charge, they experienced problems with the app as Mike had sent 3 cases in one persons name and said he didn’t know how to use it. Very unprofessional. Would never recommend or use

Arina & Alex looked after my sale and from
Start to finish they were utterly amazing, they took care of everything from start to finish and they could do enough for me, we had some issues with the sale but they took care of it and communication was second to non.
Alex and Chole took care of my purchase and boy didn’t they work hard due to the nature of my purchase, I cannot thank them enough dealing with all the queries and pushing for answers from the housing association, they well and truly worked hard and the communication was brilliant, they really did take care of me on a personal level.
Thank you ladies what a team you make
Thank you Lisa & Chris 😀

I cannot thank Holly Bowen so much for the help support and quickness this Property Lawyer made a difference to the sale of Elmhurst Court
You are a diamond and would definitely recommend you in the future
5* plus from me
Thank you once again x

Alex and the team has been fantastic throughout the whole process.
They have been very professional and understanding in guiding us through the process from start to finish.

The team are first rate.

Natalie Cromwell and rhian picton made our Christmas bright,what an asset for hek jones they are.can’t believe it took only two months to sort out our first home.was stressing but they were there to make me at ease.highly recommend them.

Hek Jones assisted me with the purchase of my house. As a first-time home buyer, I was a little anxious and worried about the delay due to the chain as my mortgage offer was about to expire. Helene Reiminger was excellent throughout; she took her time to guide me through the process, she was clear with the instructions and took her time to explain when further clarity was required.

The amazing thing about the HEK Jones team for me was when Helene was on annual leave, the vendor decided to do an early exchange, Lucy and Alexandra were there to help immediately.

If you are looking for a reliable team, I would recommend them without hesitation.

Thank you Helene, Alexandra and Lucy.

Selling our house through Hek Jones and in particularly dealing with Elise Evans our solicitor.
She was always prompt, honest above all approachable in all our dealings.
Our case was a little drawn out due to our buyers side, however Elise was always available to reply our concerns.
Would strongly recommend Hek Jones and in particular Elise Evans

Kamlesh n Kalpana Dholakia

We have recently sold our property using Hek Jones and have had a very positive experience. This is our second time using Hek Jones. Natalie and Rhian communicated well with us throughout, always on the other end of the phone if we needed anything and very prompt in sending things through to us. They made the house sale a smooth process and fees were very reasonable. Would definitely recommend!