Heliostatix Reviews 

244
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

LumenPro has been a fantastic resource. Getting Lanosterol that works is not easy as it needs to penetrate the layers and the quality of the formulation must be good. I will update on the results on m... See more

Rated 5 out of 5 stars

Review by Santino Thomas Ender: We recently purchased LumenPro Health Food Topper for Eleanor (after Mrs. Roosevelt RIP). She thankfully doesn’t have any eye issues yet, but we got it because of all... See more

Rated 5 out of 5 stars

Awesome!!! Why don’t you advertise on nextdoor.com? No area Veterinarian in southern Indiana has ever informed me of any drops for dog cataracts. I will see how cataracts are in 90 days I know drops... See more

Rated 1 out of 5 stars

Product was late arriving, to the point we ran out thus affecting treatment of dog's cataracts. Product was shipped from your Los Angeles warehouse rather than your Ottawa warehouse, which had an imp... See more

Company details

  1. Pet Store

Information provided by various external sources

Heliostatix is a biotechnology company devoted to creating unique non-medical products for animals and humans through the latest technology.


Contact info

3.7

Average

TrustScore 3.5 out of 5

244 reviews

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3.7

All reviews

(244)

1 review in the last 12 months

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Rated 1 out of 5 stars

Product was late arriving

Product was late arriving, to the point we ran out thus affecting treatment of dog's cataracts.
Product was shipped from your Los Angeles warehouse rather than your Ottawa warehouse, which had an impact on collection of costs for the product being imported into Canada. Charges had to be paid at the door to postal delivery person.

February 21, 2022
Rated 5 out of 5 stars

Good customer service

Product arrived in a reasonable amount of time. Ordered the 2-10 Ml bottle of Lumen pro and one of the bottles was a little defective. Emailed customer service at Lumen Pro and they sent out a replacement bottle and it arrived in about 5 days compared to the first order that took ten days.If the product works after 5-6 weeks I will order more otherwise I won't bother

February 19, 2022
Rated 5 out of 5 stars

The package arrived quickly

The package arrived quickly, in good shape. I have started treating my dog Jan 11 but have not seen an improvement in his cataracts to this point. I am not yet through the first bottle of drops. I have great hopes. He can only distinguish between light and dark. Today is the 20th day of treatment. The drops seem to be tolerated well but he doesn't like things being dropped into his eyes. There doesn't seem to be any irritation after the fact.

January 31, 2022
Rated 5 out of 5 stars

I believe it’s working

So far I believe I can see an improvement in my little Jack Russell’s eyes. “Willy” is starting to notice things at a greater distance such as other people and dogs coming towards us when we are taking walks in the afternoon. Also he is not cocking his head in order order to focus on what treat I am handing him to eat. I will keep on using this product and hopefully his eyes will totally clear up
Thank you
Jerry

January 9, 2022
Rated 5 out of 5 stars

These guys go above and beyond to help…

These guys go above and beyond to help our little ones out. The product does work, and the success will depend on variables with the health of the animal, cataract severity, and dosage. It's well worth the $$$ to have my little one with me having good days!

December 27, 2021
Rated 2 out of 5 stars

Poor customer service eight weeks to receive my product

eight weeks to receive my product. I paid extra for quicker delivery. Company promised me a refund on the delivery. Never received. Company offered me refund on my product because I never received it. Never received a refund. After 8 weeks I received my product. But before that I contacted by email customer service at least 12 times. At first they promised me refunds. After that they were ignoring all my emails. Even though I received my product very very late. Customer service is really really poor. Do not buy from this company

November 28, 2020
Unprompted review
Rated 2 out of 5 stars

I have a diabetic dog and I purchased…

I have a diabetic dog and I purchased LumenPro eyedrops to try delay the cataracts that my dog has developed. For the second time I have received product with the expiration date in the same month. I ordered a triple pack which arrived in November 2020, with all 3 bottles expiration dates 2020-11. Second time it’s happened which is frustrating when you spend $250 including shipping.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Easy to mix

I never heard of a powder supplement for dogs but it makes so much sense as humans use it all the time! I just mix it in with my dog’s wet food and she finishes it all. She’s a senior dog so I’m trying to help her get her nutrients, especially for her eyes, in any way I can and this makes it easy.

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

Healthy Heart & Mind

Review by Santino Thomas Ender:
We recently purchased LumenPro Health Food Topper for Eleanor (after Mrs. Roosevelt RIP). She thankfully doesn’t have any eye issues yet, but we got it because of all the additional ingredients with health benefits. The main one being the Omega 3 Fatty Acids to keep her Heart and brain and immune system healthy. Ellie is very active, so I like that the Omega 3s also provide support for healthy joint function. And it’s nice to know that we’re protecting her vision in advance to prevent any Future issues.

October 13, 2020
Unprompted review

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