Heliostatix Reviews 

244
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

LumenPro has been a fantastic resource. Getting Lanosterol that works is not easy as it needs to penetrate the layers and the quality of the formulation must be good. I will update on the results on m... See more

Rated 5 out of 5 stars

Review by Santino Thomas Ender: We recently purchased LumenPro Health Food Topper for Eleanor (after Mrs. Roosevelt RIP). She thankfully doesn’t have any eye issues yet, but we got it because of all... See more

Rated 5 out of 5 stars

Awesome!!! Why don’t you advertise on nextdoor.com? No area Veterinarian in southern Indiana has ever informed me of any drops for dog cataracts. I will see how cataracts are in 90 days I know drops... See more

Rated 1 out of 5 stars

Product was late arriving, to the point we ran out thus affecting treatment of dog's cataracts. Product was shipped from your Los Angeles warehouse rather than your Ottawa warehouse, which had an imp... See more

Company details

  1. Pet Store

Information provided by various external sources

Heliostatix is a biotechnology company devoted to creating unique non-medical products for animals and humans through the latest technology.


Contact info

3.7

Average

TrustScore 3.5 out of 5

244 reviews

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No recent history of asking for reviews

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3.7

All reviews

(244)

1 review in the last 12 months

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Rated 5 out of 5 stars

Good Service Good Product

Service has been good. I received my order this weekend and have just started using it. The packaging is fine and it is easy to apply. This product comes recommended from my friend who used it with her aging dog. She had favorable results and I am hoping for the same.

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Orders I placed with Heliostatix always arrive on time, and their customer service has been helpful over e-mail. Any issue I've had with them has been swiftly resolved, and I find their products to be reasonably priced when I consider the alternatives. Great company!

December 2, 2019
Unprompted review
Rated 3 out of 5 stars

I purchased a bottle of the Lumen Plus…

I purchased a bottle of the Lumen Plus to see if it would work on my dogs eyes. The first bottle ran out in 22 DAYS by putting in 2 drops in the morning, and 2 drops in each eye in the eve. No improvement noted. Then ordered second bottle and received in 10 days. Tried again with same dosage, only lasted 11 days ???? Wrote a email to the company a few days ago and waiting for the reply. So I guess its too early to write comments about them. So far I am neutral. If the drops do not work I will not blame it on this company, I will just have to spend 6k on the eye operation. Frank

December 1, 2019
Unprompted review
Rated 3 out of 5 stars

Again

Again, even when the express option is bought, it still takes 2 to 3 weeks to get the order.

November 23, 2019
Unprompted review
Rated 5 out of 5 stars

I have used 2 bottles of LumenPro on my…

I have used 2 bottles of LumenPro on my dog and my husband says he can see some improvement in her vision. I have emailed the seller with a question and received a very prompt answer so their customer service is excellent.

November 19, 2019
Unprompted review
Rated 3 out of 5 stars

Great Product, Poor Design

This product has been great for my dog's eyesight (juvenile cataracts) but the packaging is awful! We have lost so much of this very expensive medicine due to faulty/poor bottle/nozzle design. We were much more careful with our second bottle and we are still losing out. Please reconsider the design of your products!

November 14, 2019
Unprompted review
Rated 4 out of 5 stars

Process is easy

Process is easy - but clearing CDN CUSTOMS can take time.
I must get confirmation from vet - but I think the drops are helping - my dog's behaviour seems to be more confident - not as much "ducking and jumping from imaginary shadows".

November 14, 2019
Unprompted review
Rated 4 out of 5 stars

Already wrote one review -here's an…

Already wrote one review -here's an update:
I use this for my 12 year old Border Collie that suffers from diabetes and developed cataracts as a result.
As I can't find a clinic close enough to me to have them surgically removed, I decided to try these drops after researching the compounds used.
Happy to say my dog doesn't run into things as he was and seems to negotiate things like stairs much, much better. I'm on my fourth bottle as of this writing.
Hopefully, using these drops will keep his cataract development at bay. I did have to up usage to four times a day to maintain results however, so it gets a bit expensive - but hey, he's my dog!
I do agree the dispensing bottle's design could be improved though I've gotten a better handle on using it.

November 11, 2019
Unprompted review
Rated 5 out of 5 stars

Vast improvement in Dog's eyesight

Started using drops on my 14 y/o dog whose eyes where starting cloud over. Started seeing improvement in my dog's vision in the first couple weeks. He would start jumping on and off furniture again instead of waiting for me to pick him up. And he has only improved from there

November 9, 2019
Unprompted review
Rated 5 out of 5 stars

Package arrived quickly

Package arrived quickly. After just three days use I noticed a visible difference in my dog. He use to wander aimlessly at night and bump into walls. He's more aware of his surroundings and even seems to roam the yard more than usual. So far so good. It's looking really promising.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Although the product was delayed significantly due to customs' procedures, the seller shipped the product immediately and it arrived on time.

September 27, 2019
Unprompted review
Rated 3 out of 5 stars

Lumen Pro Advanced Lanosterol Solution

I have purchased three bottles and almost used the last Lumen Pro Advanced Lanosterol Solution on my dog's cataracts I can't see much improvement though there is some. I had hoped from other users reviews to get the same great result. In this product's defence I will say when I was on holiday for 3 weeks I didn't put in drops as often as stated by company so am going to try another bottle and use precisely as stated. The service from this company is good but only giving three stars so far for the product.

September 25, 2019
Unprompted review

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