DO NOT GO HERE IF YOU HAVE A FOOD ALLERGY. We were seated and told to use a QR code to view the menu and place our order. At no point were we asked whether anyone in our party had all... See more
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I love using hello oriental , with every single delivery within Manchester not only is it prompt, but every staff member i have encountered has been wonderful. Prices are so good for what you get. pr... See more
My first time at Circle Square, Manchester and the last. I was meeting a friend at 12 noon. I got there 10 minutes early - needed the bathroom - disgusted. Each cubicle was grubby and had no toilet p... See more
Fantastic items, all arrived in great condition. Bought several glass jars of pickles that arrived well bubble wrapped. bought several different flavours of soft drinks, all of them delicious, same fo... See more
Company details
Written by the company
Hello Oriental is run by the established Chi Yip Group Ltd. Chi Yip Group Ltd was established in 1980 in Manchester at the forefront of the Meat Wholesale market. Founded by the late Mr Stewart Yip, (President of the Federation of Chinese Association Manchester) Chi Yip Group innovatively introduced huge labour saving products to the catering industry and set up production lines to cater the continually changing market. In 1992, the group expanded and moved to new premises taking on one of the largest cold stores in the North of England, introducing Dry Goods from the Far East, live Seafood and establishing own brand products. This is backed up by our own fleet of refrigerated Lorries with a nationwide delivery network. Based in Middleton just outside of Central Manchester, Chi Yip Group has been very passionate in delivering quality, variety and reliability to customers all over the North West of England. The Supermarket caters for North West England that includes our own butchers, bakery that produces oriental breads and cakes, and fishmongers with daily deliveries. Hello Oriental, launched in October 2019, aims to bring the store experience to everyone who can’t visit the store itself with the option of next day timed delivery. With our passion to bringing the latest stock from the Far East, high quality produce and the best ingredients from the Orient, we can assure you that our online experience will be very straight forward and enjoyable.
Contact info
Treasure House, Greenside Way, M24 1SW, Manchester, United Kingdom
- 0161 655 3838
- hello.oriental@chiyip.co.uk
- hello-oriental.co.uk
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Fast service
Fast service, got delivery even over the weekend. Great variety. Love shopping here.
Excellent communication throughout
Excellent communication throughout. Very satisfied with the speed and level of professionalism in handling delivery. Keep it up!
The order came within 2 days and called…
The order came within 2 days and called me when they arrived, everything was well packaged and they didn’t miss anything.
All great
All great! Been ordering several times now from Hello Oriental and love their products :) especially the dim sums, wontons and duck
Excellent variety quick service
Shipping very fast and Jenny excellent…
Shipping very fast and Jenny excellent customer service as always.
Great service goods arrived promptly…
Great service goods arrived promptly and in good condition, frozen stuff was still frozen
We always receive a really good…
We always receive a really good service. Communication is accurate and timely. Delivery is prompt and the items are well packaged. Thank you.
Quick delivery, good packaging
My order contained some frozen food, so I was pleased when the delivery was very rapid, and the food was all well packaged with ice blocks and insulated wrapping.
Great service
Great service. Good website, easy to use, very quick delivery.
Thank you.
Super fast delivery and went over and…
Super fast delivery and went over and above. Quality of contents and packaging was excellent.
Quality and quick
Local delivery has always been very quick - same-day or next day. Food is always fresh, good quality, and delivered contact-free in good condition. Shop has a decent range and good prices.
Great Chilli Sauce...great service
Ordered a chilli sauce which i had been looking for with Hello Oriental for the first time...very prompt service...well packaged and received quickly.
Great product range and speedy service
Great product range and speedy service. I am London based and order from HO whenever I want to restock.
Excellent service from Hello Oriental
Excellent service from Hello Oriental. Fast, efficient and kept me updated of my order every step of the way. Will definitely purchase from them again.
Reasonable price and fast delivery!
I made Gyoza Wrappers
I made Gyoza Wrappers. It's good reputation and tastes fine. I asked next day delivery but it came two days later.

Reply from Hello Oriental
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