DO NOT GO HERE IF YOU HAVE A FOOD ALLERGY. We were seated and told to use a QR code to view the menu and place our order. At no point were we asked whether anyone in our party had all... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love using hello oriental , with every single delivery within Manchester not only is it prompt, but every staff member i have encountered has been wonderful. Prices are so good for what you get. pr... See more
My first time at Circle Square, Manchester and the last. I was meeting a friend at 12 noon. I got there 10 minutes early - needed the bathroom - disgusted. Each cubicle was grubby and had no toilet p... See more
Fantastic items, all arrived in great condition. Bought several glass jars of pickles that arrived well bubble wrapped. bought several different flavours of soft drinks, all of them delicious, same fo... See more
Company details
Written by the company
Hello Oriental is run by the established Chi Yip Group Ltd. Chi Yip Group Ltd was established in 1980 in Manchester at the forefront of the Meat Wholesale market. Founded by the late Mr Stewart Yip, (President of the Federation of Chinese Association Manchester) Chi Yip Group innovatively introduced huge labour saving products to the catering industry and set up production lines to cater the continually changing market. In 1992, the group expanded and moved to new premises taking on one of the largest cold stores in the North of England, introducing Dry Goods from the Far East, live Seafood and establishing own brand products. This is backed up by our own fleet of refrigerated Lorries with a nationwide delivery network. Based in Middleton just outside of Central Manchester, Chi Yip Group has been very passionate in delivering quality, variety and reliability to customers all over the North West of England. The Supermarket caters for North West England that includes our own butchers, bakery that produces oriental breads and cakes, and fishmongers with daily deliveries. Hello Oriental, launched in October 2019, aims to bring the store experience to everyone who can’t visit the store itself with the option of next day timed delivery. With our passion to bringing the latest stock from the Far East, high quality produce and the best ingredients from the Orient, we can assure you that our online experience will be very straight forward and enjoyable.
Contact info
Treasure House, Greenside Way, M24 1SW, Manchester, United Kingdom
- 0161 655 3838
- hello.oriental@chiyip.co.uk
- hello-oriental.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic items
Fantastic items, all arrived in great condition. Bought several glass jars of pickles that arrived well bubble wrapped. bought several different flavours of soft drinks, all of them delicious, same for the snacks. Best prices on 10kg of sushi rice.
Good reliable company
quick and good service
Excellent fast service and really well…
Excellent fast service and really well packaged.
On Time Delivery
only place where i can get what i need…
only place where i can get what i need and want...
Great products and really quick delivery
Well packed good product
I order my food online from a wonderful…
I order my food online from a wonderful selection of fish and prawns. Delivery is on time straight to my door. Frozen food packed and delivered in very good condition and the courier is always cheerful and friendly
Brilliant store
Brilliant store. Reacted so well when DPD didnt deliver on time and a few bits melted and reimbursed immediately.
Excellent online shopping
Always quick service excellent products l love on line shopping here
Authentic and accessible
A couple of items not available but otherwise very happy with the order
uncaring lazy courier
I received a message from the delivery couriers that no one was in and I will have to collect my parcel from local post office. And that I had agreed to it. Which is utter rubbish, NO ONE RUNG MY BELL OR KNOCKED ON MY DOOR. I got the message pretty soon after the courier claimed that no one was in. I have a lot of deliveries and I have never had a problem before. I had two deliveries that day. And what companies are now doing are combining there deliveries. This courier was just in so much of a hurry that he never tried to contact me. Most couriers will knock on my front window if they think that one hasn't herd the bell ringing. This one did not. One of the parcels was 20kg and I am 79 years old. And it was very difficult for me to collect it. The courier needs severely reprimanding. Otherwise the supplier is likely to lose custom. The other parcel came from Amazon and it is impossible to contact them now. SO AMAZON BEWARE YOU HAVE JUST LOST A GOOD CUSTOMER. IF you cannot be contacted then I cannot be bothered to buy any of your merchandise any more.
Prompt delivery and everything is…
Prompt delivery and everything is packaged really well!
Good service
Ordered frozen products which were packed insulated and with ice packs. Arrived on time still frozen to north Cumbria. Excellent service and products. Thanks
Very quick delivery and the rice cooker…
Very quick delivery and the rice cooker is exactly as described. Excellent value for money and it’s getting lots of use already.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






