DO NOT GO HERE IF YOU HAVE A FOOD ALLERGY. We were seated and told to use a QR code to view the menu and place our order. At no point were we asked whether anyone in our party had all... See more
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See what reviewers are saying
I love using hello oriental , with every single delivery within Manchester not only is it prompt, but every staff member i have encountered has been wonderful. Prices are so good for what you get. pr... See more
My first time at Circle Square, Manchester and the last. I was meeting a friend at 12 noon. I got there 10 minutes early - needed the bathroom - disgusted. Each cubicle was grubby and had no toilet p... See more
Fantastic items, all arrived in great condition. Bought several glass jars of pickles that arrived well bubble wrapped. bought several different flavours of soft drinks, all of them delicious, same fo... See more
Company details
Written by the company
Hello Oriental is run by the established Chi Yip Group Ltd. Chi Yip Group Ltd was established in 1980 in Manchester at the forefront of the Meat Wholesale market. Founded by the late Mr Stewart Yip, (President of the Federation of Chinese Association Manchester) Chi Yip Group innovatively introduced huge labour saving products to the catering industry and set up production lines to cater the continually changing market. In 1992, the group expanded and moved to new premises taking on one of the largest cold stores in the North of England, introducing Dry Goods from the Far East, live Seafood and establishing own brand products. This is backed up by our own fleet of refrigerated Lorries with a nationwide delivery network. Based in Middleton just outside of Central Manchester, Chi Yip Group has been very passionate in delivering quality, variety and reliability to customers all over the North West of England. The Supermarket caters for North West England that includes our own butchers, bakery that produces oriental breads and cakes, and fishmongers with daily deliveries. Hello Oriental, launched in October 2019, aims to bring the store experience to everyone who can’t visit the store itself with the option of next day timed delivery. With our passion to bringing the latest stock from the Far East, high quality produce and the best ingredients from the Orient, we can assure you that our online experience will be very straight forward and enjoyable.
Contact info
Treasure House, Greenside Way, M24 1SW, Manchester, United Kingdom
- 0161 655 3838
- hello.oriental@chiyip.co.uk
- hello-oriental.co.uk
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Hasn’t replied to negative reviews
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Excellent service!
Super fast delivery and all the goods, including frozen items are always well packaged. I have used Hello Oriental several times now and would definitely recommend them as one of the best. Thanks!
Quick delivery.
They were great and very helpful!
Fair prices
Fair prices, packaged very well and quick delivery. Love Hello Oriental!!
Will be using this store regularly now
Will be using this store regularly now. I ordered for the first time and it was amazing. The prices are fantastic and the food was great. The delivery staff were lovely and my order was delivered the next day 🙂
Excellent customer service
The parcels arrived very promptly. Everything neat and secure bubble wrap, It was evident that their staff had taken care packing each individual item. I am very satisfied with their service and will order from them again.
Excellent service throughout great…
Excellent service throughout great product really tasty great communication from start to finish also the delivery was excellent and within the time stated with a friendly polite driver will definitely continue to use this company.
Delivered on time and easy to order
Excellent service and fast delivery
Excellent service and fast delivery. Great quality, fresh food.
Brilliant service and excellently…
Brilliant service and excellently packed thank you
Quick easy efficient delivery.
Very helpful customer service
Very helpful customer service, speedy delivery, great variety of products.
Very good delivery
Very good delivery. Frozen and chilled in insulated box. Refunded for our of stock produce quite quickly. Strongly recommend
The food is great and frozen items still frozen
The food is great and the frozen items were delivered still frozen, even though I'm far from Manchester. Good communications about delivery and packaging was great. Friendly people and I would recommend shopping with them.
Well packaged and good range of products
Ordered a variety of fresh, frozen and dry goods. All really well packaged, well separated (I've found other suppliers put the fresh items next to the frozen and ruin them) and all in perfect condition. Will definitely buy again!
Poor customer service decision
Ordered 5kg pack.
Received email stating that only 1kg packs were in stock. They would only offer 4x1kg packs for the price paid for the 5kg pack.
This is a poor customer service decision.
Cancelled the entire order.
This was my first order with Hello Oriental. They had looked good on trustPilot.
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