Hello Bello Reviews 2,307

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

These diapers have been the worst. They can barely contain pee and have yet to save an outfit from my breastfed baby's liquid poop. Thankfully, these were a baby shower gift. I will not be purchasi... See more

Rated 1 out of 5 stars

We have tall newborn, 54cm. We have been using these diapers for the last 3 days and our babys is 7 days old. We are using the newborn version of the diaper line. These diapers have consistently lea... See more

Rated 2 out of 5 stars

I’ve only had a baby for 3 days and i can honestly say, these diapers are flimsy! She is a preemie and the fit is awful. We’ve had several leaks out the side (already, pretty much every poop finds... See more

Rated 1 out of 5 stars

They leak. My son has wet through his entire outfits, blankets and sheets every single time we put one of these on him. He’s up every three hours so that gives you an idea of how poorly constructed... See more

Company details

  1. Baby Store
  2. Children's Store

Information provided by various external sources

Premium plant-based products at non-premium prices. Because every baby deserves the best. • Shop Diapers, Personal Care, and Vitamins now at https://hellobello.com.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered some baby whipes and they…

I ordered some baby whipes and they aint sent me my tracking number i want my money back I dont kmow what I was thinking for trusting u with my card number and some of these ppl talking about Yall stuff aint no good and Yall saying Yall geting sick they probably Putin covid 19 on there stuff

November 19, 2020
Unprompted review
Rated 1 out of 5 stars

So many leaks

Been using for 3 days with my 8 month old. They are terrible for leaks. I have never experienced a pee leak while having her in huggies.

November 11, 2020
Unprompted review
Rated 1 out of 5 stars

Newborn diapers leak everytime!

We have tall newborn, 54cm. We have been using these diapers for the last 3 days and our babys is 7 days old. We are using the newborn version of the diaper line.
These diapers have consistently leaked through two layers of clothes and into the basinette and poopsplosions go right up the back. These diapers may work better for older children, but they outright suck for newborns. Buyer beware, spend the extra $$ and do right for your newborn.

November 1, 2020
Unprompted review
Rated 1 out of 5 stars

They leak, buy them if you want to double your laundry.

They leak. My son has wet through his entire outfits, blankets and sheets every single time we put one of these on him. He’s up every three hours so that gives you an idea of how poorly constructed these are. I actually don’t understand how there are any positive reviews aside from those about cute design prints. Complete waste of money. This sleep deprived mama is pissed off because this diaper brand is doubling her already massive laundry pile.

Using these simultaneously with Pampers and never have any issues with Pampers. Will be using those exclusively now.

October 18, 2020
Unprompted review
Rated 1 out of 5 stars

Would NOT recommend

Would NOT recommend. My poor 5 month old daughter has had the worse rash/burn ever! At first I thought it was the rash cream which was also hello bello, tried 3 different t creams and it wasn’t working. Finally decided to change diapers and that’s what it was. I will be going back to Honest products. Never game me a problem before. This is sad because they’re suppose to be “natural”. Very disappointed!

October 14, 2020
Unprompted review
Rated 2 out of 5 stars

Leaky to the Max

My baby is long and lean; we tried the newborn and size 1 diapers and hated them. (Super bummed about it.)
The big problem is they leak more often than not... I would never trust them overnight or to hold in a poopsplosion. I had high hopes for these diapers, but we are switching back to Pampers.

October 11, 2020
Unprompted review
Rated 2 out of 5 stars

Cute diapers, terrible ordering and shipping process

Diapers are cute and comfy. Ordering process is annoying and half the time the are out of the styles I want so my ship date gets bumped or takes several days to even ship my order after it was placed. I have had to run out and get diapers from the store several time because my order was late. I'm over it. Not worth the hassle.

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

HORRIBLE

These diapers have my daughter a HORRIBLE rash, I mean baaaaad. We kept putting diaper rash cream on her and let her dry out and changed her often but it didn't help. It looks like a chemical burn, there is something in them that she must be allergic to or something. We have tried pampers, huggies and some generic from target and walmart and never had a problem. This was literally the first time she has EVER had a diaper rash and it was awful, she was in so much pain. Buyer beware. Don't buy them just cause they are cute, we went back to pampers and now she is fine.

October 3, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY! Even the Walmart brand is better!

Not sure how there are so many positive reviews. I got these hello bello diapers as a sample for my daughter. We have been experimenting with different diapers. Hello bello diapers are the worst we have tried. We have Pampers, Walmart brand Parent's Choice, Luvs and these.

Prior times when we used the hello bello diapers she has had terrible poopsplosion... Getting all over her outfit and the wrap and the Bassinet. I decided that I would try a few more times just in case it was a bad poop... So my daughter has a huge poop in the Walmart brand-Parent's Choice last night (everything was contained in the Walmart brand) ... So I figured I would put her in the hello bello to see if they are up to par too.

I assumed that she wouldn't have a poop... Just a pee. Well I was wrong. She had another poopsplosion and it got all over everything I again. Both the Walmart and the Hello Bello diapers were the same size. I know it is due to the quality. Overall I would say that Luvs, Walmart brand, and pampers are 100x better.

If you want to try it go for it... But you have been warned. These did not work for us and only made for terrible times... Unhappy baby and messy clothing and bedding. Even the Walmart brand is better... And I feel like that statement says it all.

September 26, 2020
Unprompted review
Rated 1 out of 5 stars

Hate these diapers.

Hate these diapers.. first night using them the gel came out and exploded when I took off diaper
Save your money and buy rascal & friends instead. These are way to expensive for what they are. Rascal & friends are 1000 times better.

September 26, 2020
Unprompted review
Rated 2 out of 5 stars

Cute but not worth it

The only good thing about these diapers is they're cute and the subscription is so convenient. Otherwise, after about 2, maybe 3 hours my child would be incredibly fussy and when I would change her diaper she'd be covered in her pee!! These were very poor at absorbing and no wonder my kid would get fussy (for reference we also use Sam's brand and she doesnt fuss about her diapers for at least 4 hours, and she'd STILL be dry).

For parents wanting to try HB, buy a single pack at Walmart before doing the subscription before you're stuck with $50 worth of diapers you can't use!

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

I’ve taken these vitamins for a while…

I’ve taken these vitamins for a while now but last week I bought a new bottle of them at Walmart and since then I’ve been sick. I just noticed that every time I’ve taken them I’ve gotten nauseous and light headed. Clammy skin. Something is wrong with them.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Life saver

We have been using the Hellobello diapers since our son was about 2 weeks old when he finally was able to wear newborn size. He has had some serious poops especially recently (he's almost 2 months now) and not once has he had any leaks or blowouts. We have tried literally every brand even ones no longer around like White Cloud with our other 3 children and the one brand that comes close to Hellobello in my opinion is Honest diapers. We still use Honest brand if it's on sale or something but with 4 kids and my husband being the bread winner Hellobello is definitely more friendly on our wallets. Their body washes smell amazing and I love that the lotion actually absorbs into our kiddos skin and doesn't leave a sticky or greasy film. We are in the process of switching over to their detergent for our son because his pediatrician believes his heat rash is actually contact dermatitis from the detergent we use. Can't really rate that part but we love their products so far and the prints are a cute bonus. I think everyone is going to have a different experience cause no kiddo is the same but I would definitely give them a try!!

August 24, 2020
Unprompted review
Rated 2 out of 5 stars

Customer service only

I have not had the best experience with ordering. I was sent an email to update my bundle. I do so and it bumps my shipment date. I email a representative and was told to update again. I do so. Picked another item and it’s not even being shipped, so I decided not to even fight them anymore. An hour later I get 2 emails one that my order is processed another my whole bundle is canceled. After this bundle I am canceling all together. Will stick to buying locally at Walmart. Over all the diapers work well for both my kids.

August 18, 2020
Unprompted review
Rated 2 out of 5 stars

work well, but shipping sucks

The diapers work well. My little one gets rashes from everything, but these diapers don't give her a rash. Because of this, we decided to subscribe and receive the diaper bundle in the mail every 5 weeks. I put in my order and 20 days later there was nothing. No diapers ever came. In this time period I spoke with company representatives twice!

They created a new order and said they would ship it 2 day free of charge. Unfortunately, it has been 5 days since the order was placed and it hasn't been shipped yet. I am pretty much over it and plan on searching for another diaper that will work with my baby's sensitive skin.

August 16, 2020
Unprompted review
Rated 5 out of 5 stars

Works well for my very active 20 month old

Switched my 20 month old from huggies to hello bello, because they were similar in price, a healthy sounding option and the prints are adorable. My very very very active 20 month old has not leaks. He can wear them a long time and they seem to hold well. I've used the night and day diapers on him at night and he hardly ever leaks though. (same as he did with huggies. it happens some days he drinks more, not going to blame the diaper for that.)

I was surprised with how thin they felt, but they seem to be doing the job and then they store in a smaller space.

I have the shampoo and condition for my 3 year old. Seems to work well, only thing is I wish the smell would stay in her hair longer!

August 13, 2020
Unprompted review
Rated 1 out of 5 stars

I would give the company a big ZERO

I would give the company a big ZERO. I love the diapers and all their products, but when trying to deal with the customer service it is horrible. In June they sent me two bundles within 24 hours. I was going to send one back but decided to just cancel my shipment in July. Online it stated it was canceled until the day before. So I contacted the company and the lady told me my bundle was canceled and I would have my refund within 24-48 hours. The next day my bundle had shipped. I contacted customer service via phone and email. The phone call got me no where. I was told it was to late to cancel my package and I would have to wait to ship it back to get my refund. So of course I was upset due to being told one thing than another. Then the manager explained to me that they would cancel my bundle with FedEx and it would be shipped back to the warehouse which than I would receive my refund. A week later I receive an email stating they apologize for the issue and sent me a label for myself to ship it back and receive my refund. It is going on week three and I still have not received the package. I contacted FedEx and they said Hello Bello just canceled the shipment three weeks later. I still have not received my refund nor did I receive the package to mail it back. Customer service is unavailable online and via phone. If you want to buy the product just order it from Walmart or go into the store. You recieve what you want and still have great diapers. Its a shame that great products are ran by a horrible customer service team.

August 12, 2020
Unprompted review

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