Hellocloth Reviews 

323
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Very bad quality, shiny polyester from China. Fake photos and fake description. Don't buy anything!

Rated 1 out of 5 stars

Scammers, i wish i had researched their site before ordering from them. They sent me something completely different from what I ordered. something so substandard that it is ridiculous. they a... See more

Company replied

Rated 1 out of 5 stars

I ordered clothes and did not receive my order. When I inquired, they strung me along with too many overly polite apologies and empty promises. After a while I began using their emails as writing prom... See more

Rated 1 out of 5 stars

Such a scam! They keep ripping people off, changing their Facebook pages, and trying to add positive FAKE REVIEWS to this site. You can see the SAME "people" posting positive reviews for other Asia/I... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Hellocloth is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Hellocloth is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

323 reviews

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No recent history of asking for reviews

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1.3

All reviews

(323)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Clothing Online

I am very possessive regarding my clothing and dressing. I always need the best quality dresses according to my personality. Sometimes, I have to feel a little bit difficulty while finding good products for me as searching things according to your choice is a difficult job but Hellocloth has reduced my worries as they are providing the best clothing exactly according to my choice. Their delivery services are also awesome. Try once

October 18, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again

Rated 1 out of 5 stars

I ordered something from hello cloth…

I ordered something from hello cloth over a month ago. I received an email saying it was in high demand and they would send me the information when it was shipping. Also that if I didn’t receive it within 30 days to contact them which I did. I received no response to my inquiry. I am extremely dissatisfied with this company and will demand a refund if my item is not delivered immediately.

October 17, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address JTac****@aol.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

I have ordered two items recieved a…

I have ordered two items recieved a email saying that my items had been sent then received another email to say they had a high demand for my items I have been waiting two weeks after reading the reviews I'm thinking I have been taken for a ride let's see

October 17, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ?
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

Shocking quality

Shocking quality. The overalls were see through material, a cheap polyester NOT a cotton blend as advertised and there was zero shape and zero style to the overalls I ordered. Looked like I made them in a school class. Probably the worst quality I’ve ever received. It’s also from China, so you wait an age to get it and when you open the terrible quality item to return it it costs more than the item. After many attempts to get my money back she actually quoted “many of our products are cheaply made, sorry for your Inconvenience” There return policy is a joke, offered a credit to me to buy some other cheap item from them or give me $7, ridiculous. If you want super cheap and unwearable items that you’ll throw in the bin, for a cost much more that newlook or high street shops, then shop here...otherwise avoid this company and it’s items, they’re terrible.

October 16, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ?
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

Didn`t get what I ordered and no money…

Didn`t get what I ordered and no money refund. Bad business!!!!

October 14, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ?
Thank you for your kind support and cooperation.

Hellocloth

Rated 5 out of 5 stars

Lovely experience

I bought a white shirt from this site, I really liked the fabric and fitting is also nice, I didn’t expect early delivery but I was wrong, the shirt was delivered way early and the packaging was also good, will surely buy from this site in near future.

October 14, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again

Rated 5 out of 5 stars

Great site

The clothes that I ordered have amazing fit and colour. Their clothes are designed keeping the latest trends and fashion in mind. I am so impressed with the quality of material they have used. I am very happy with the service. I am highly satisfied with their quality and really looking forward to buy from their website.

October 14, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again

Rated 5 out of 5 stars

I have had difficulties finding nice…

I have had difficulties finding nice sweater,I mean solid colored sweatshirts. But I later got my decision concluded here "trustpilot" where I have found all my favourites, not too heavy, not too light, not itchy and it's very comfortable. I ordered this on 21st of September and it came in two days with standard shipping!

October 12, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again

Rated 1 out of 5 stars

I mistakenly bought the overall that…

I mistakenly bought the overall that looks nice & warm from Hellocloth. As soon as I opened the package, I was disappointed. I have tried to contact the company to let them know how unhappy I was, the outfit was $30. They wanted to give me a $7 credit to buy something else. Why would I ever buy anything else. Then they told me I could send it back at my expense. It cost just as much to send it back. NEVER BUY FROM HELLOCLOTH. lesson learned. Order# HE50290-XA
Update November 15, 2018
They responded to me to return the item for a refund and to send the tracking information. I have done that and haven't heard a word. So they have the item and my money.

October 11, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address tiana****@ymail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

SHAME ON YOU HELLOCLOTH!!!

SHAME ON YOU HELLOCLOTH!!!
This company is a total SCAM, I've been waiting for my refund 66USD for 3 months, and counting...It's a person who calls herself Angela that tell me 'to please have patience'
Now I am going to contact a TVshow that help people with moneyscams etc AND I am going to the POLICE to file a written report.
This scam must stop now, they cannot be allowed to scam any more now. I get so sad when I read all these reviwes, the people thats runs this company have no shame in life, they are robbing peoples money.

October 11, 2018
Unprompted review
Rated 1 out of 5 stars

I am writing from Paraguay very worried…

GOOD DAYS FROM PARAGUAY, I AM WITHOUT HAVING NOVELTIES OF MY PURCHASE HE57849-XA I THINK I ALREADY GIVE IT FOR LOST. NEVER MORE WILL I BUY FROM YOU

October 10, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address f***@hotmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. IF YOU RETURN YOUR ITEMS YOU WILL NEVER GET YOUR MONEY. This company is not trustworthy. It has taken 3 months and still not refund. They keep saying next month. They will not give you your refund. YOU WILL NEVER GET YOUR MONEY.

October 8, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address intr*****@gmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

Total Scam!

Total Scam!! I've been offered a refund of £10 and suddenly everything has gone very quiet and no sign of a refund!! Do not buy from this company!!

October 8, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address ang****@gmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

NEVER ORDER FROM HERE, IT IS A SCAM!!!!!

THEY ARE A SCAM!!! DO NOT ORDER FROM THIS PLACE EVER!!!!! I HAVE BEEN WAITING FOR A REFUND FOR HALF A YEAR NOW. EVERYTIME I EMAIL THEM TO ASK FOR THE REFUND, THEY ALWAYS HAVE AN EXCUSE THAT THE "REFUND SYSTEM" IS TAKING 20-30 DAYS TO PROCESS,FOR EXAMPLE...WELL ITS BEEN HALF A YEAR. ITS RIDICULOUS. FIRST I WAS WAITING FOR MY ORDER FOR A MONTH, THEN THEY SAID THAT THEY WERE SUDDENLY OUT OF STOCK AND THAT WILL SEND IT MUCH LATER. I SAID I WANT A REFUND, BUT HAVENT GOT NOTHING BACK. EXCUSES AFTER EXCUSES. ABSOLUTELY DESPICABLE COMPANY ROBBING PEOPLES MONEY.

October 7, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address nella****@hotmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

THEY ARE SCAMMERS!

THEY ARE SCAMMERS!! I ORDERED A LARGE CROCHET BLOUSE (SINCE IT WAS FROM CHINA) AND IT IS A MINI TINY CHILD SIZE!! YOU CAN'T CONTACT THEM. JUST LOST 30.00USD AND IT SERVES ME RIGHT. I HAD HEARD THEY WERE SCAMMERS.... DO NOT BUY FROM THEM!!
I WOULD BE SHOCKED IF THEY REFUND ME IF I CAN GET THEM TO ANSWER.... SCAMMERS!

October 3, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ?
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

Terrible company

Terrible company. Don’t buy here, it is s scam. The dress took months to arrive and was very poor quality. It looked nothing like the ad. Months later I am still waiting for a refund. I get ridiculous emails from them asking me to be patient.

October 2, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ?
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

The money for exchanges will not be…

The money for exchanges will not be transferred back. I´ve been waiting for my money for 6 months now, and I'm always being comforted

October 1, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address conny******@yahoo.de

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

A waste of time and money

A waste of time and money. Never buy here. I had the horrible experience of taking a dress. I arrived after about TWO months and then turned out to be a total squalor. It totally did not look like the photos they had advertised. I therefore decided to return it and I am still waiting for a refund. (dress purchased in May).
NEVER had a similar experience happened, a series of incompetents answering your e-mails, I want my money back.

September 29, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ?
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

Never never never shop this company…

Never never never shop this company anymore. I did wait for my order for more than 3 months and of course they didn’t send anything to me so that I email them and keep remind them during this period and I still haven’t receive my order but they keep telling me that they are busy on this or that or whatsoever. I sent them an email that I don’t want it anymore, I just want them to refund me back, but they reply me that I need to wait for another 15-20 WORKING DAYS, because they have to DEAL with their colleagues?!
Do really wanna know how many days that I need to spend on them.
I don’t need anything from them, I just want my money back.

September 29, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address mynam****@hotmail.com
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 5 out of 5 stars

Wonderful experience with Hellocloth

I am really happy with you. I thought I should just give it a trial but you really surprised me. I order a cloths, shoes and bags for my wife and It was excellent and fast delivery. I promise to always order with you. Thanks a lot I will broadcast to all my friends and family to shop with aqulabuy. I love you wholeheartedly. Keep it up. You are the best.

September 28, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again

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