Hellocloth Reviews 

323
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Very bad quality, shiny polyester from China. Fake photos and fake description. Don't buy anything!

Rated 1 out of 5 stars

Scammers, i wish i had researched their site before ordering from them. They sent me something completely different from what I ordered. something so substandard that it is ridiculous. they a... See more

Company replied

Rated 1 out of 5 stars

I ordered clothes and did not receive my order. When I inquired, they strung me along with too many overly polite apologies and empty promises. After a while I began using their emails as writing prom... See more

Rated 1 out of 5 stars

Such a scam! They keep ripping people off, changing their Facebook pages, and trying to add positive FAKE REVIEWS to this site. You can see the SAME "people" posting positive reviews for other Asia/I... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Hellocloth is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Hellocloth is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

323 reviews

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1.3

All reviews

(323)

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Rated 1 out of 5 stars

Theives and fraudsters

Theives and fraudsters. Buyer beware! Product looked nothing like picture. Cheap imitation. False advertising. Refund policy is a fraud too. Insisted on tracked package return. That costs just about the same as the garment NZ$45!!Never buying off internet again

Why hellocloth have you not published your reply to me on this site? Why hide your refusal to settle my issue behind an email address?

You keep referring me to your returns policy.
Who in their right mind would pay NZ$45 to return a product to you?
A product that looks nothing like your advertising!
And why should I pay?
I brought off your website in good faith
I paid the money
I have done nothing wrong here
You are the deceivers and fraudsters
And you want me to pay to return a garment that is cheap crap?
Go to hell!

September 3, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address ross****l@xtra.co.nz

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

Aqukabuy with new name

This is aquilabuy with new name dont using use it!! Rubbish quality and had to threaten hournalist coverage to receive goods and when arrived nothing like the images and very cheap quality

September 2, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Hellocloth

Rated 5 out of 5 stars

Not too tight

Not too tight, not too loose! I'm living in these t-shirts. Just bought another set of two!! Great price and so soft. It's a really nice line!! I normally wear a size Medium and in this line I wear the same! LOVE them!! I'm 5'7" and weigh 135. Looking forward to trying out other Daily Ritual items!

September 1, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 1 out of 5 stars

Never ever order from Hello Cloth

I ordered a dress from them in March. The dress never arrived and I have been emailing with them since April to try get a refund for the dress. Absolutely horrendous customer service, constant lies and changing time frames. Never ever order from them!

Edit . Hello Cloth have replied to me, it's the same email that I've gotten for months now, no change. months of being told I'm getting an emergency status refund and yet nothing happens. Absolute sham of a company

Second edit. I have received my refund, 6 months after my order was made and hello cloth have asked me to delete this review. I will not be deleting this review as I think people should be made aware of the horrendous company they are.

August 31, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address blackand*******@gmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 1 out of 5 stars

This company is awful

This company is awful - the items too over two months to get to me after I paid expedited shipping. Once arrived they were cheap and poorly made. I requested a return immediately and was told I would only receive a 8US Dollar clothing credit. Their return policy printed online clearly states a full refund will be given within 30 days. Terrible and fraudulent business!!!

August 31, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address ehp******@gmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 5 out of 5 stars

Nice shopping experience..

I ordered a dress for my friends birthday party. Fabric of my dress is of great quality and gives an elegant appearance. You get what you see when you order from this website. Thank you so much for this amazing experience and services.

August 30, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 5 out of 5 stars

Amazing experience

The clothes that I ordered have amazing fit and colour. Their clothes are designed keeping the latest trends and fashion in mind. I am so impressed with the quality of material they have used. They have paid lot of attention to the detailing of the clothes. I am highly satisfied with their quality and really looking forward to buy from their website.

August 30, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 5 out of 5 stars

I’m not usually one for online shopping…

I’m not usually one for online shopping however after scrolling through Hellocloth I found myself snared. My biggest peeve is not being sure what I am buying but that isn’t the case here because they are so detailed and informative with plenty of pictures on their products. I feel confident when buying anything!

August 30, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 5 out of 5 stars

I’m absolutely in love with Hellocloth

I’m absolutely in love with Hellocloth. The site is so friendly I spend so much time just browsing and looking at what they have to offer. It has everything I could ever want from dresses to lingerie and the prices are such a steal of a deal that this site is a dream come true!

August 30, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 2 out of 5 stars

Do not trust a company that will not…

Do not trust a company that will not post reviews on their website. Still waiting on my order. Place order 8/11 said it takes 7-15 days, its now 8/29. Now say its 30 days or more. said was free shipping but charge me some international shipping rate! DO NOT TURST THIS COMPANY
I JUST WISH I WOULD HAVE READ THE REVIEWS HERE BEFORE I ORDER FROM HELLOCLOTH!

*UPDATE ON ORDER*
Received my order today! So disappointed merchandise looks NOTHING like the pictures. Sizes is so small, I measured myself and my daughter to make sure we ordered the correct size. I measured in inches and cm just to make sure. Garment still too small. If you’re anything bigger then a 8 or 10 do not order from this company. To return anything is a joke!

August 29, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Hellocloth

Rated 5 out of 5 stars

Amazing experience!

I received amazing clothes that were totally worth the money! I would definitely recommend this to everyone. the white dress i got has exceeded my expectations and i will wear it on my birthday this weekend. I loved shopping here and will do again.

August 29, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 1 out of 5 stars

NEVER order from this company

NEVER order from this company. I ordered a summer dress May 24th. It is now August 28th and I still have not received it. This is totally unacceptable. I wrote the company a number of times in June and July asking where my Summer dress was. I wrote a review here Aug 3rd, on Aug 18th company then sent me a notice that the item had shipped. What? Too Late, Summer is over folks! NEVER order from this company.

August 28, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address hello*****@gmail.com

Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.

Rated 5 out of 5 stars

Excellent brand

Excellent brand! I have never been this satisfied with a clothing brand. I will keep on buying from Hellocloth as their delivery service is top notch. I got my order sooner than I ever expected. Thank you so much. I used to have problems with deliveries when buying from other online stores, but now I got the answer to my problems!

August 28, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 1 out of 5 stars

If I could have negative stars

If I could have negative stars, HelloCloth would get it. I'm not sure how they have 2...

WARNING: NEVER purchase from HelloCloth!! It's a scam at best. The clothing is cheap imitations of designs in stolen influencer photos and IF you receive your items, they will come 2 months later. And when you return items for a refund, THEY KEEP YOUR MONEY AND DISAPPEAR. Buyers beware of all these fraudulent Asian imitation e-commerce sites!!

August 27, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

Take your money and never deliver!

Take your money and never deliver!! Avoid at all cost!! Send email after email asking for my money back and keep getting told it's been sent as a high priority but still waiting!!! Been over a month!!! AVOID LIKE THE PLAGUE!!!!

I have given them all the information that they have requested over and over again and they still ask for me to wait a few more days for a refund!! Must be hard for someone to push a button!!!!!

August 27, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Hellocloth

Rated 1 out of 5 stars

Billed me and never received my…

Billed me and never received my shipment. Emailed twice and out $64. Arghhhhh.

August 26, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear Customer,

Thank you for your order and post here, we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Hellocloth

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. the treatment is unbeatable! Very good prices Do not hesitate to buy clothes on this page you will be very satisfied. Thank you

August 25, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 5 out of 5 stars

Absolutely amazing

I am incredibly happy to have ordered from this company, everything came very early and was packaged very neatly. I was blown away by the quality of my items, everything feels sturdy and built to last with excellent materials. I love everything I ordered and I plan to use them often. I totally recommend this company, worth every penny :)

August 24, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 5 out of 5 stars

Yes thats right i would recommend…

Yes thats right i would recommend hellocloth to any one :) how special they make us feel by their online services and the quality of clothes are owsum with very reasonable prices and with their owsum material of clothes they actually make your life :) their latest discount offers are so great that they can come under anyones' budget which is great...

August 24, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Rated 5 out of 5 stars

I purchase lot of times on online

I purchase lot of times on online. Some of the online shopping once are very honest they provide good products and good customer services.
This gives us any goods very quickly.The most special thing is that the stuff is of very good quality. I was updated on my shipment all throughout. I must say the products were of the exact quality as I had ordered.

August 24, 2018
Unprompted review
Hellocloth logo

Reply from Hellocloth

Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

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