Hello Dame London Reviews 84

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’ve been unable to log onto the website to make a purchase and my messages have not been responded to really disappointed. Use the product last year has anything happened to the company?

Rated 5 out of 5 stars

Absolutely fantastic eyelashes. Took me a few goes getting them positioned properly, but they are amazing and you definitely can’t even feel them when they are on! Have never found any strip lashes th... See more

Rated 1 out of 5 stars

Absolutely dismal...Product arrived and I was super excited to try it..the natural lashes are quite sparse and I was mortified when I lifted the lash from sticky position in box to find half the lash... See more

Rated 5 out of 5 stars

I have literally tried every false lash there is. I have watched hours worth of videos of how to apply them, magnetic, magic liner, you name them- I’ve tried them. And I can never get them to stay... See more

Company details

  1. Beauty Product Supplier

Written by the company

The ULTIMATE lash brand for beginners. Hello Dame London offers the perfect solution if you are new to false lashes. Our Invisylash lashes will enhance your eyes making them alluring and enticing by giving you length and volume where you need it most. Our innovative invisible lashes are so lightweight you won't even know you are wearing them.


Contact info

3.3

Average

TrustScore 3.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ok products ,but not great

Was only able to get discount on an item advertised as half price after contacting customer services .
Item is ok but not worth £35 imo.so glad I got discount .

March 24, 2023
Rated 1 out of 5 stars

Not worth the money- lashes or curlers

Absolutely rubbish both the lashes and eyelash curlers. The adhesive sticks your own lashes together, I have found it neigh on impossible to place the lashes whereby they look natural. The curler is an expensive mistake, I returned the first one purchased as I thought it was faulty, and I had to pay the return postage! However tne replacement was no better, took an age to heat up and uses the battery life in less than four uses.
I also noticed you cannot leave a comment of their Instagram account, which makes me believe they get a lot of negative reviews which they don’t want people to see,
I would definitely NOT recommend their products, a complete waste of money.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, arrived quickly, the bonder is brilliant the best I’ve used so far, thanks Hello Dame London for another brilliant product.

March 1, 2023
Rated 1 out of 5 stars

Saw the adverts on Facebook and was ripped off

Saw the adverts on Facebook and decided to give the lashes a go. I signed up for the email updates in order to get 15% off my purchase, got the code through email and proceeded to checkout.
Surprise surprise, there is nowhere to enter the discount code at checkout so I ended up paying full price.
Not tried the lashes yet but I bought 3 adhesive tubes in black, sent one clear and two black.
I have emailed them twice but they don’t bother replying.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

So easy to apply and natural

This is the first time I have even remotely mastered false lashes and they are so natural which is the look that I prefer. I cut them down and apply them towards the edge as I have hooded lids and I am really happy with them. I bought a mixed pack so can't wait to use the more exciting looking lashes for my sisters wedding

January 18, 2023
Rated 4 out of 5 stars

Good and Not so good

I was so impressed by how quickly received the product. One disappointment is that the "new" InvisyBond does not seem to stick as well as the first one I got -- I am not sure what I am doing wrong but now the eyelashes aren't staying on :(

January 14, 2023
Rated 1 out of 5 stars

Not going well...

I've tried applying these every day for nine days and am still not nearing anything like success. They just won't stick to my lashes, despite coating my lashes fairly abundantly with Invisylash. Both ends just pop out. They're lovely lashes...really natural-looking, but I'm just not getting on with them. I'm determined to make these work, so I'll persevere for a couple more attempts, but I may have to give in and get my money back.

January 3, 2023
Rated 3 out of 5 stars

Glue liner not included in purchase

I’ve ordered a few sets of eyelashes. The first set were black 3/4 lashes that were perfect. I was sent a glue liner as well as the glue mascara as I use the glue liner for no extra charge. I then ordered another set but there are no longer 3/4 lengths so I went for a black full length and was sent a brown and with no glue liner. The third set I ordered was another black full length and I had to buy a glue liner as it seems they’re no longer included. I will continue to purchase the lashes and the glue liner as I’m very happy with them but they are very pricey considering I have to buy the glue liner too. The glue mascara I’m sent with the pack goes straight in the bin which is a terrible waste. There should be an option for the glue liner or mascara in the lash order.

January 2, 2023
Rated 5 out of 5 stars

Love these lashes....now

Love these lashes....now! I received the lashes quickly and set about trying to get them on. Disaster. I let myself get flustered. Never been able to put any kind of lashes on. Instead of throwing them in the back of the drawer like I usually do. Decided to take advantage of the one to one consultation. So glad I did. Zoe was patient and explained everything so well.....managed to get them on with her watching and again the next day on my own. If you can't manage....def book! Changes everything.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Still practicing

I’ve had my eye lashes now for a few weeks but waited to review whist I got the hang of it. I’m in my 60’s and never worn falsies before. I love them. I’ve nearly mastered it - still practicing, but are really enjoying the look they give my eyes. They’re not at all like spiders as some I’ve seen are ha ha. They’re comfortable, haven’t dropped off and easy to remove. I’ve also got the mascara which is lovely- no nasty clumps. I’ve already recommended to friends who have commented on how nice they look. Go for it girls… treat yourself ✨

October 9, 2022
Rated 5 out of 5 stars

Game changer

Game changer! Amazing product. I have spent an arm and a leg on finding the perfect false eyelashes. Hands down winner!

October 1, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look