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Rated 5 out of 5 stars

I was totally, totally happy with Hello Groceries. We are still eating our way through the box like three hungry caterpillars and will order another as soon as the last stalks and leaves have been cle... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed my groceries, maybe wish to have more vegetables than fruit, safe time to go out, I wish they will delivery at time, there was some delay with out knowing, so I need go time and buy s... See more

Company replied

Rated 4 out of 5 stars

Vegetables and fruit were of good quality, fresh, and varied. However, the contents of the box were not really sufficient for a family of four, i.e. two bananas, two satusmas, two oranges. We may orde... See more

Company replied

Rated 4 out of 5 stars

The box of fruit and veggies were fresh and delicious, only problem was that there was too much for us to get through in a short space of time. I would have preferred to have left out a few of the veg... See more

Company replied

Company details

  1. Fruit and Vegetable Store

Information provided by various external sources

Hello Groceries delivers fresh fruit and vegetables to people all over London.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing

Disappointing. For the cost we were expecting more fruit and vegetables . The packing of items was poor and the paper bags used to pack some items were ripped.

May 2, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Eileen, really sad to hear that you weren't happy with the service. Please get in touch with us at info@hellogroceries.co.uk as we'd love to help.

Rated 5 out of 5 stars

Great service!

Quick delivery and amazing fruits and vegetables! Will definitely use it again

May 2, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Great to hear you enjoyed the service Sabrina. Looking forward to serving you again. Take care and stay safe!

Rated 4 out of 5 stars

Vegetables and fruit were of good…

Vegetables and fruit were of good quality, fresh, and varied. However, the contents of the box were not really sufficient for a family of four, i.e. two bananas, two satusmas, two oranges. We may order again, but would prefer to make our own selection.

May 1, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Carlos. Thanks for your feedback and I'm glad you found the fruit and veg were good quality. The final contents are based on feedback from customers who have said they would like a wide variety of fruit and veg - but we've taken your comment on board. Keep an eye on our site as we hope to add more options soon!
We hope to deliver to you again soon - take care and stay safe.

Rated 1 out of 5 stars

poor quality goods and service

After buying the £60 box and being very impressed with it, although overpriced the quality and variety was good, I ordered the £40 box as the larger one was a tad too large, what I received was awful, swishy cucumber, mouldy raspberries, shrivelled chilliest, past it oranges, shrivelled kiwi, old grapes, rotten plums, the other veg was poorly put together and poor quality, I emailed but received no reply, I had recommended these people to friends but now I’ve told them to stay away

April 22, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Daniel, really sorry to hear you weren't happy with your experience. We can't seem to find your email to us. Please get in touch with us at info@hellogroceries.co.uk and we'll look into it. Take care and stay safe!

Rated 4 out of 5 stars

Good service

The box of fruit and veggies were fresh and delicious, only problem was that there was too much for us to get through in a short space of time. I would have preferred to have left out a few of the veggies - red cabbage and 2 cucumbers and had maybe 1 cucumber and a few zucchinis instead

April 18, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Carmel, Glad you liked the freshness of the fruit and veges! Thanks for the feedback - we'll keep that in mind with your next box.

Rated 4 out of 5 stars

A generous box of fruit and vegetables…

A generous box of fruit and vegetables delivered on time. Some of the fruit was rather tasteless, (plums, melon and apples) otherwise it was good quality and a useful selection.

April 16, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi H.D. - glad you enjoyed the size of the box and the delivery service. As with fresh produce - sometimes items can be different to what's expected, but thanks for the feedback - we'll take that on board

Rated 5 out of 5 stars

Amazing

Amazing! Good veg and always on time !

April 15, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Cecile - glad you're enjoying the service! It's a pleasure to be delivering to you!

Rated 5 out of 5 stars

excellent service,very good web…

excellent service,very good web site,food fresh.

Many Thanks,
GWDodwell.

April 15, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Graham. Thanks for your positive feedback. Hope to deliver to you again soon!

Rated 2 out of 5 stars

Disappointing

Disappointing. Good quality non-organic produce but disappointing amount for £60 (large family box)

April 15, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Nathalie. I'm glad you liked the quality but sorry to hear you weren't happy with the amount that was received. Please get in touch with us at info@hellogroceries.co.uk and we'll do our best to help

Rated 5 out of 5 stars

Good service from start to finish

Good service from start to finish, reliable and easy to use have told all friends and now know where to comeback for fruit and veg and a week, regards Ranu

April 15, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Ranu. Great to hear, glad you enjoyed the service and the produce. Look forward to delivering to you again! Take care and stay safe.

Rated 5 out of 5 stars

Fruit and veg delivery

Fruit and veg delivered has been very welcome and of a good standard. I emailed a couple of times to check delivery days and each time I have had a friendly and informative reply from Andrew. Thank you to all.

April 14, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Jane, great to hear you've enjoyed the experience so far! We'll let Andrew know about your feedback too! :)

Rated 5 out of 5 stars

Box of delicious fruit and veg

The smell of the fruit veg when I opened the box was delicious and much better than the supermarket over chilled produce. Everything was fresh and of excellent quality. Some nice surprises of exotic fruits and fresh staples.
Driver was courteous and delivery was on time

All round excellent service and product. Thank you!

April 11, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Lynette, great to hear you enjoyed the delivery of fresh fruit and veg. It's been a pleasure service you - hope to deliver to you again soon!

Rated 5 out of 5 stars

Great selection of fresh fruit and veg

Great selection of fresh fruit and veg. Delivered in a very timely way, particularly impressive given current situation

April 10, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Jonathon. Glad you enjoyed the service. Hope to deliver to you again soon!

Rated 5 out of 5 stars

Superb produce

Delivered with the set parameters and the fruit and veg was fantastic! Will definitely use again in the future, thank you.

April 9, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Thanks for the review! Take care and stay safe

Rated 5 out of 5 stars

Good quality fruits and vegetables

Good quality fruits and vegetables, worth trying for sure.

April 9, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Pikua, thanks for your review. Glad you enjoyed the fruit and veg!

Rated 5 out of 5 stars

Fresh and a great selection

Fresh and a great selection. So much better than any supermarket fruit and vegetables

April 9, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Lucy, thanks for your review. Glad you enjoyed the produce!

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