While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was totally, totally happy with Hello Groceries. We are still eating our way through the box like three hungry caterpillars and will order another as soon as the last stalks and leaves have been cle... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed my groceries, maybe wish to have more vegetables than fruit, safe time to go out, I wish they will delivery at time, there was some delay with out knowing, so I need go time and buy s... See more

Company replied

Rated 4 out of 5 stars

Vegetables and fruit were of good quality, fresh, and varied. However, the contents of the box were not really sufficient for a family of four, i.e. two bananas, two satusmas, two oranges. We may orde... See more

Company replied

Rated 4 out of 5 stars

The box of fruit and veggies were fresh and delicious, only problem was that there was too much for us to get through in a short space of time. I would have preferred to have left out a few of the veg... See more

Company replied

Company details

  1. Fruit and Vegetable Store

Information provided by various external sources

Hello Groceries delivers fresh fruit and vegetables to people all over London.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection of excellent produce

Great selection of excellent produce.
Really pleased, will be ordering again.

April 8, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Luke, thanks for reviewing us. Glad you enjoyed the fruit and veg! Will keep an eye out for your order!

Rated 5 out of 5 stars

Thanks!

The vegetables and fruits are fresh and delicious with proper delivery.

April 8, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Niki, thanks for your review. Glad you enjoyed the fresh delivery!

Rated 5 out of 5 stars

Total satisfaction all round

I was totally, totally happy with Hello Groceries. We are still eating our way through the box like three hungry caterpillars and will order another as soon as the last stalks and leaves have been cleared off the plates. The ordering was dead simple, the delivery prompt and the fruit and vegetables were fresh, tasty and delicious.

April 8, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Andrea, thanks for your review. Glad you enjoyed the fruit and veg! Take care and stay safe!

Rated 5 out of 5 stars

Great service and produce was fresh

Great service and produce was fresh. The only issue was that one of the Raspberry packages had come loose and all the raspberries were squashed.This caused the other items in paper bags to also come loose.

April 8, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Mohammad, glad you enjoyed the quality and service, thanks for your review! We'll check in with our drivers to see if we can secure those raspberries better. Thanks and take care!

Rated 5 out of 5 stars

Fantastic

Fantastic - easy to order, speedy delivery and great range and quality of fruit and veg

April 7, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Lucy, thanks for the review great to hear you enjoyed the service!

Rated 5 out of 5 stars

Really great box for variety

Really great box for variety, quality and volume xx

April 7, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Kathy, thanks for your review. Glad you enjoyed it! 😁

Rated 5 out of 5 stars

It was easy and fast

It was easy and fast. Wish there are more items to order too like, bread milk butter and eggs like essential or bacon. But all in all , it was great.

April 7, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Maria, thanks for your review. Great to hear that you enjoyed the produce and the service.
Take care and stay safe!

Rated 5 out of 5 stars

Large box of high quality fruit and vegetables delivered in 4 days

Ordered a large box on 31 March, slightly apprehensively, as I’d never heard of Hello Groceries but was in need of fresh produce. It arrived on 4 April, and was very much as hoped for: a good array of high quality fruit and vegetables including delicious apples, all the usual day to day vegetables and some produce we don’t regularly order but will enjoy, like mango, melon, pineapple, limes, asparagus and aubergine. Would definitely order again.

April 7, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Thanks for your review. Great to hear that you enjoyed it so much. Looking forward to sending you more fresh fruit and veg soon! :)

Rated 5 out of 5 stars

Really impressed

Order a £60 size box, and was great value for money. A couple of items may have had a bruise due to being in a box with heavy items, but I just cut that off and still used the item. Was really impressed and will definitely use again.

April 7, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Christopher, thanks for your review. Glad you enjoyed the fruit and vegetables, looking forward to sending you another order soon!

Rated 5 out of 5 stars

Very impressed with the service from…

Very impressed with the service from Hellogroceries. The produce was excellent and included a lovely selection. I’ll definitely use them again.

April 7, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Hazel, thanks so much for your review. Glad to hear you enjoyed the produce and the service. :)
Take care and stay safe!

Rated 5 out of 5 stars

Really pleased all round

Really pleased all round - excellent quality, huge quantity. Will most definitely be back - and not just while we're struggling with corona, will be ordering again and again. THANK YOU!

April 6, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Louisa, great to hear! Glad you were pleased with both the produce and the service. Take care and stay safe.

Rated 5 out of 5 stars

Absolutely loved my Hello Groceries delivery!

Absolutely loved my Hello Groceries delivery! I was expecting a decent amount of fruit and veg but when the box came I couldn’t believe just how much we got!
The ordering was so simple and the produce was such good quality and flavour.
I would highly recommend it and can’t wait for my next box!

March 31, 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Thanks so much for reviewing us. Really glad to hear you enjoyed your delivery if fresh fruit and veg!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look