Letio Reviews 123

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, professional, and helpful, often going above and beyond to ensure a smooth process. People frequently highlight the excellent customer service, noting the team's responsiveness and clear communication, which contributes to a stress-free experience. Many also appreciate the reasonable and transparent pricing structure, finding it more straightforward and competitive compared to other agencies. However, some customers also noted issues with property management or advocacy, leading to frustration.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for their... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the team's... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the team's quick and... See more

Price

People report positive experiences with price. Customers appreciate the transparent and reasonable fee... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We are renting our flat with Letio. They are combination of lower pricing of online real estate, but offer in person approach of small family feel firm. Reached promissed premium and their fees are fi... See more

Rated 5 out of 5 stars

I'm a Landlord and I rented out my property with Letio in March 2025. Tabrez was very quick to reach out to us with information after our initial enquiry and since I was traveling at the time, he sche... See more

Rated 5 out of 5 stars

I spoke to several other agents but Tabrez was the most helpful and clear with regards to the process and costs of a potential let. We discussed and discussed the market in the relevant area and he ga... See more

Rated 5 out of 5 stars

Our experience leasing our property through Letio was excellent. Their all in one fee structure was not only way more straightforward than the more well known companies, it is also way more reasonab... See more


Company details

  1. Real Estate Agency

Written by the company

We’re on a mission to make renting better for everyone. We believe that doing good is good business. Combining our industry-leading tech with a team of dedicated account managers, we aim to help you find the perfect rental solution. One of the most important decisions you will make as a landlord is setting the rental price for your property. Our letting agents help you determine the right rental price based on various factors, including location, size, condition, and current market trends. We’ll work with you to find the right balance between attracting quality tenants and achieving the best rental return for your property. Our comprehensive property management services streamline landlords’ portfolio financials into one platform. We offer tenants 24/7 management, a dedicated account manager, emergency contractor coordination, and trusted maintenance providers. Our services include secure key holding, rent collection, arrears chasing, regular financial statements, end-of-tenancy negotiations, compliance assurance, and tenant renewal management.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Service & Seamless…

⭐⭐⭐⭐⭐ Exceptional Service & Seamless Letting Experience!

I had a fantastic experience with HelloLetio.com—a truly game-changing platform for property letting! From start to finish, their process was smooth, efficient, and stress-free. The platform is user-friendly, their team is responsive and professional, and they make finding the right tenants an absolute breeze.

What really stood out was their attention to detail and commitment to a hassle-free experience. Whether you're a landlord or a tenant, HelloLetio.com takes the guesswork out of the process, making everything quick, transparent, and easy.

Highly recommend to anyone looking for a modern, reliable, and efficient way to handle property lettings! 5 stars all the way! 🌟🏡🚀

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Best in class!

Efficient, professional, helpful, best change I have ever made. So grateful I found them online and opted away from high street agents. Can’t recommend them enough!

March 3, 2025
Rated 5 out of 5 stars

Very professional approach

I'm very satisfied with the service provided by Mark and his team. I had a reasonable mareket valuation of my flat and what was important that Mark was able to let my flat for that amount, unlike other agencies who provide unreasonable valuation and then tell the landlords to drop the price below average market rate.

February 27, 2024
Rated 5 out of 5 stars

Excellent Service

As a 1st time landlord i am super happy with the support and process offered at Letio. From start to finish they have been transparent, good communicators and efficient at every step. I do not live near my rental property and the team put my mind at rest and took over the whole process to rent for me. I didn't have to worry about a thing. Highly recommend!

January 20, 2025
Rated 5 out of 5 stars

These guys are great

These guys are great! Hands on, friendly, quick to respond, easy onboard. They add a personal touch and put you first. Totally happy with the letting experience from the point of first contact on through to the actual move in and beyond.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I recently moved the management of my property to Letio…. there were problems with the previous agent. Without exception the Letio team have been extremely approachable, efficient, reliable and personable. Making this move was a big decision for me but I am absolutely delighted with the service I have received from Letio who have sorted all the issues, supporting me every inch of the way.
A huge thank you to Mark and the team - you are all amazing!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

First-time landlord

As a first-time landlord, I was quite apprehensive about the process of renting out my property. However, my experience with Letio was nothing short of exceptional. From the very beginning I got call from one of the directors of the business and Mark provided me with all the guidance and support I needed to navigate the process with confidence. He was always available to answer my questions, ensuring that communication was clear and consistent throughout. Most importantly, he assisted me in securing a reliable tenant at the advertised price, which was a significant relief.

As a nice bonus they have an app that allows you to track all of the finances including payments from the tenant and any of the expenses (including invoices) incurred throughout the tenancy.

I am thoroughly impressed with the professionalism and expertise of Letio and would highly recommend their services to any landlord seeking an stress-free rental experience.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! I really loved Letio's approach in helping both the landlords and the tenants to have a better experience in the process. The entire team was super reactive and hard-working, and I felt taken very seriously which as a student is not always the case. I can definitely recommend Letio!

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Letio more highly

I cannot recommend Letio more highly. My initial call was responded to immediately and being able to speak to someone at the outset was a good start. I had sound advice from a member of staff who is clearly very knowledgable, also open and sincere, trust was established on first encounter and I would not hesitate to call upon Letio again.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

We had a very good experience renting a house with Letio; due to refurbishing in our existing house we had to find a suitable short term rent while the works were being carried out. The team were fantastic, helpful and friendly. The entire process, mostly online, works great and avoids lengthy exchanges of emails and paper. We wouldn't hesitate to work with Letio in the future if we ever need to rent or let a property.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant and refreshing

My wife and I used Letio to let our property in London recently. We’ve been using another estate agent to let our property over the last 9 years and decided to leave this review based on our recent experience dealing with Letio. Firstly, we wanted some work done on the property (i.e. painting, damages fixed etc.), which Letio organised and managed. They appear to work with a fantastic team of contractors who did an amazing job and even helped with disposing of old furniture and fittings we no longer needed. We didn’t have to worry about anything as Letio took care of everything. It was such a relief! In addition to being so efficient, everybody we dealt with at Letio was so professional. It was such a pleasant and refreshing experience. Thank you Letio!

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

i have found letio fantastic

i have found letio fantastic. A breath of fresh air in the UK property market. They really support and go that extra mile to provide service to you and support and not just a post box like others. They have guided me through everything and always reach out to me even if its a small item when needed. I have great trust and have had a really great result from using Letio.

June 21, 2024
Unprompted review

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