Mal has been fantastic supporting us through buying our first home. Mal has dealt with everything leaving us stress free. Could not recommend these more.
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Malcolm is the best in the business, helped us get a mortgage deal straight away after we looked at the house. He has helped us massively with all the paper work, made life so much easier and less str... See more
I needed a mortgage for a house purchase at very short notice ( started at the beginning of June and needed to complete by the end of the month for stamp duty deadline). A complex self employed case w... See more
Nicola is a very kind and knowledgeable Mortgage Advisor. As a first time buyers, with constantly evolving market, Nicola accomplished the impossible. She found a fantastic mortgage deal and s... See more
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Company details
Written by the company
Hello Mortgage Limited is a whole of market independent Mortgage and Insurance brokerage. We provide holistic advice on mortgages and non-investment insurance products, priding ourselves on our reputation for offering a superior service based on honesty, integrity and a clear transparent work ethic that ensures we treat every client fairly and professionally.
Contact info
20 Cookson House, NE33 1TL, South Shields, United Kingdom
- 01915947633
- keith.ahmed@hellomortgage.co.uk
- hellomortgage.co.uk
Fantastic, 100% recommend!
Mal has been fantastic supporting us through buying our first home. Mal has dealt with everything leaving us stress free. Could not recommend these more.
Mortgage
Malcolm is the best in the business, helped us get a mortgage deal straight away after we looked at the house. He has helped us massively with all the paper work, made life so much easier and less stressful. Has also done all our insurances that we need for the house. Made the whole process so much easier, if anyone is looking for a mortgage broker please reach out to the company and ask for Malcolm 😊
Nicola is amazing
Nicola is amazing. Highly recommend her for making buying a house a breeze.

Reply from Hello Mortgage
Excellent all round service
I first contacted Hello Mortgage for information on how I could get onto the property ladder and with the help and advice from Nicola I was able to buy my first home. The level of service I received was more than I could have asked for and I will definitely be in contact when it’s time to renew my mortgage. Nicola guided me through the process, explaining every step in detail which made it a lot easier and knowing she was at the other end of the phone if I had any questions put me at ease. Thank you Nicola and the Hello Mortgage team!

Reply from Hello Mortgage
Exceptional service
Nicola was really helpful, prompt to respond and gave easy to understand but comprehensive advice. The process was very quick and straight forward.
I would, without hesitation, highly recommend Nicola and Hello Mortgages.

Reply from Hello Mortgage
We love Nicola and Steven!
Nicola and Steven dealt with our remortgage. Was so simple and easy, they were available for all questions I had and were very patient even though I kept changing my mind!

Reply from Hello Mortgage
Remortgage with Hello Mortgage
I recently remortgaged with Hello Mortgage and had a fantastic experience. The team is both knowledgeable and approachable, making the process seamless from start to finish. Nicola, in particular, was excellent—she took the time to really understand my needs and searched the entire market to find the best product for me. She offered clear options based on different scenarios, which helped me make an informed decision. I also used their in-house conveyancing service and was impressed by the technology they use. The process, from ID checks to signing and uploading documents, was straightforward and hassle-free. I wouldn't hesitate to recommend Hello Mortgage to others.

Reply from Hello Mortgage
Second time using Hello Mortgage
Second time using Hello Mortgage. Cannot fault them in the slightest. Absolutely amazing service and they have made our home a reality. Don't hesitate to use them if you need Mortgage advice!!

Reply from Hello Mortgage
Excellent Company
Nicola is a very kind and knowledgeable Mortgage Advisor. As a first time buyers, with constantly evolving market, Nicola accomplished the impossible. She found a fantastic mortgage deal and she was there for us at every stage of the process.
Buying a property with Hello Mortgage, and having Nicola on board, takes the pressure off, making the complete experience easy and straightforward.
Thank you, Nicola. This would not have been possible without your help and support.
We will definitely use Hello Mortgage again in the future.
G & R

Reply from Hello Mortgage
11/10
5 stars!!! Highly recommend this company, as a first time buyer I had no clue what I was doing however Nicola Henton was super helpful and explained everything for me. Made it as stress free as possible:)

Reply from Hello Mortgage
10/10 service
The experience as a whole was 10|10, nicola has made this entire process so easy and painless. She assisted us every single step of the way and I couldn’t be more thankful. I would recommend Hello Mortgage to everyone.

Reply from Hello Mortgage
Personal service with a human touch
We dealt with Nicola, throughout the process she was attentive, clear and timely with her advice and support. Great personal service.

Reply from Hello Mortgage
Nicola was absolutely magnificent
Nicola was absolutely magnificent. She lined up the best mortgage offers based on the deposits I proposed, twice after I pulled out of the house I was initially buying. She kept me up to date and supported me throughout the entire process. Would highly recommend.
Very helpful mortgage advise
Our experience with hello mortgage couldn’t be any better. From our first meeting Nicola was really helpful explaining the whole process in detail (for 2 first time buyers this was great). Nicola kept in touch when needed and helped us a lot.
I couldn’t recommend Hello Mortgage enough!
I couldn’t recommend Hello Mortgage, or specifically Nicola Henton, enough. Nicola was fabulous from start to finish. No question was a silly one and she was always great at getting back to me in a timely fashion. Nicola, 11 out of 10. You were brilliant and I thank you again for all the hard work you put into, what turned into, a rather long process. I’ll definitely be in touch when my fixed rate expires 😁
Extremely Helpful
Being a first time buyer the thought of going through the whole mortgage application was daunting. From start to finish Nicola was very helpful, keeping me up to date with every bit of the application. 10/10 for recommendation, I couldn’t have done it without Hello Mortgage
Expert Advise
Having a 'consent to let' on one property and needing another mortgage, we weren't a straight-forward case, however, Nicola went above and beyond to find the best lender for our position, constantly communicating during the process. Would highly recommend!
Nicola went above and beyond for us in…
Nicola went above and beyond for us in very difficult circumstances. I would definitely recommend to friends and will use hellomortgage in the future.
Thanks a million.
Nicola Heaton was very helpful and…
Nicola Heaton was very helpful and guided me through the whole mortgage experience and kept me informed of the process and every step and any changes that happened with providers and offers.
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