Hello Mortgage Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mal has been fantastic supporting us through buying our first home. Mal has dealt with everything leaving us stress free. Could not recommend these more.

Rated 5 out of 5 stars

Malcolm is the best in the business, helped us get a mortgage deal straight away after we looked at the house. He has helped us massively with all the paper work, made life so much easier and less str... See more

Rated 5 out of 5 stars

I needed a mortgage for a house purchase at very short notice ( started at the beginning of June and needed to complete by the end of the month for stamp duty deadline). A complex self employed case w... See more

Rated 5 out of 5 stars

Nicola is a very kind and knowledgeable Mortgage Advisor. As a first time buyers, with constantly evolving market, Nicola accomplished the impossible. She found a fantastic mortgage deal and s... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

Hello Mortgage Limited is a whole of market independent Mortgage and Insurance brokerage. We provide holistic advice on mortgages and non-investment insurance products, priding ourselves on our reputation for offering a superior service based on honesty, integrity and a clear transparent work ethic that ensures we treat every client fairly and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Mortgage

Malcolm is the best in the business, helped us get a mortgage deal straight away after we looked at the house. He has helped us massively with all the paper work, made life so much easier and less stressful. Has also done all our insurances that we need for the house. Made the whole process so much easier, if anyone is looking for a mortgage broker please reach out to the company and ask for Malcolm 😊

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Nicola is amazing

Nicola is amazing. Highly recommend her for making buying a house a breeze.

May 21, 2025
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Reply from Hello Mortgage

Hi Helen, thank you for your fantastic feedback for Nicola. We're pleased you had a positive experience and rest assured the feedback will be passed on.

Rated 5 out of 5 stars

Excellent all round service

I first contacted Hello Mortgage for information on how I could get onto the property ladder and with the help and advice from Nicola I was able to buy my first home. The level of service I received was more than I could have asked for and I will definitely be in contact when it’s time to renew my mortgage. Nicola guided me through the process, explaining every step in detail which made it a lot easier and knowing she was at the other end of the phone if I had any questions put me at ease. Thank you Nicola and the Hello Mortgage team!

May 21, 2025
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Reply from Hello Mortgage

Thanks so much for sharing your experience. It really means a lot to us. We’re pleased to hear that Nicola was able to support you on your journey to buying your first home. It’s such a big step, and knowing she helped make it feel clear and manageable is exactly what we aim for. We’ll be right here whenever you’re ready to look at renewing your mortgage. Congratulations on your new home, and thank you again from all of us at Hello Mortgages!

Rated 5 out of 5 stars

Exceptional service

Nicola was really helpful, prompt to respond and gave easy to understand but comprehensive advice. The process was very quick and straight forward.

I would, without hesitation, highly recommend Nicola and Hello Mortgages.

May 21, 2025
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Reply from Hello Mortgage

Thank you so much for your kind words and wonderful review! Your recommendation means a great deal to us. If there's anything else we can help with in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

We love Nicola and Steven!

Nicola and Steven dealt with our remortgage. Was so simple and easy, they were available for all questions I had and were very patient even though I kept changing my mind!

May 2, 2025
Unprompted review
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Reply from Hello Mortgage

Thank you so much for your lovely review! We're thrilled to hear you had such a positive experience with Nicola and Steven. We appreciate your kind words and look forward to helping you again in the future! 😊

Rated 5 out of 5 stars

Remortgage with Hello Mortgage

I recently remortgaged with Hello Mortgage and had a fantastic experience. The team is both knowledgeable and approachable, making the process seamless from start to finish. Nicola, in particular, was excellent—she took the time to really understand my needs and searched the entire market to find the best product for me. She offered clear options based on different scenarios, which helped me make an informed decision. I also used their in-house conveyancing service and was impressed by the technology they use. The process, from ID checks to signing and uploading documents, was straightforward and hassle-free. I wouldn't hesitate to recommend Hello Mortgage to others.

March 5, 2025
Unprompted review
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Reply from Hello Mortgage

Thank you for your fantastic review! we're pleased Nicola was able to find the best product for you. We truly appreciate your recommendation and feedback!

Rated 5 out of 5 stars

Second time using Hello Mortgage

Second time using Hello Mortgage. Cannot fault them in the slightest. Absolutely amazing service and they have made our home a reality. Don't hesitate to use them if you need Mortgage advice!!

August 16, 2023
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Reply from Hello Mortgage

Thank you so much for your kind words! We're thrilled to have been part of making your homeownership dream a reality. If you ever need any more mortgage advice in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent Company

Nicola is a very kind and knowledgeable Mortgage Advisor. As a first time buyers, with constantly evolving market, Nicola accomplished the impossible. She found a fantastic mortgage deal and she was there for us at every stage of the process.

Buying a property with Hello Mortgage, and having Nicola on board, takes the pressure off, making the complete experience easy and straightforward.

Thank you, Nicola. This would not have been possible without your help and support.

We will definitely use Hello Mortgage again in the future.

G & R

May 26, 2023
Unprompted review
Hello Mortgage logo

Reply from Hello Mortgage

Thank you so much for your review! We're thrilled to hear that Nicola was able to make your first-time home buying experience as smooth and stress-free as possible. We look forward to working with you again in the future and helping with any mortgage needs you may have.

Rated 5 out of 5 stars

11/10

5 stars!!! Highly recommend this company, as a first time buyer I had no clue what I was doing however Nicola Henton was super helpful and explained everything for me. Made it as stress free as possible:)

June 7, 2023
Unprompted review
Hello Mortgage logo

Reply from Hello Mortgage

Thank you so much for your fantastic review and 5-star rating! We're so happy to hear that Nicola could make your first-time buying experience stress-free and easy to understand. If you need any help in the future, don’t hesitate to reach out.

Rated 5 out of 5 stars

10/10 service

The experience as a whole was 10|10, nicola has made this entire process so easy and painless. She assisted us every single step of the way and I couldn’t be more thankful. I would recommend Hello Mortgage to everyone.

April 4, 2023
Unprompted review
Hello Mortgage logo

Reply from Hello Mortgage

Thank you so much for your review! We're so glad to hear that Nicola made the process smooth and stress-free for you. We really appreciate your recommendation, and if you ever need assistance in the future, we’ll be here to help!

Rated 5 out of 5 stars

Personal service with a human touch

We dealt with Nicola, throughout the process she was attentive, clear and timely with her advice and support. Great personal service.

November 30, 2022
Unprompted review
Hello Mortgage logo

Reply from Hello Mortgage

Thank you so much for your kind words! We're pleased to hear that Nicola's support made the process easier for you. It's wonderful to know it made a positive impact. If you ever need help in the future, we're always here to assist!

Rated 5 out of 5 stars

Nicola was absolutely magnificent

Nicola was absolutely magnificent. She lined up the best mortgage offers based on the deposits I proposed, twice after I pulled out of the house I was initially buying. She kept me up to date and supported me throughout the entire process. Would highly recommend.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful mortgage advise

Our experience with hello mortgage couldn’t be any better. From our first meeting Nicola was really helpful explaining the whole process in detail (for 2 first time buyers this was great). Nicola kept in touch when needed and helped us a lot.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend Hello Mortgage enough!

I couldn’t recommend Hello Mortgage, or specifically Nicola Henton, enough. Nicola was fabulous from start to finish. No question was a silly one and she was always great at getting back to me in a timely fashion. Nicola, 11 out of 10. You were brilliant and I thank you again for all the hard work you put into, what turned into, a rather long process. I’ll definitely be in touch when my fixed rate expires 😁

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful

Being a first time buyer the thought of going through the whole mortgage application was daunting. From start to finish Nicola was very helpful, keeping me up to date with every bit of the application. 10/10 for recommendation, I couldn’t have done it without Hello Mortgage

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Expert Advise

Having a 'consent to let' on one property and needing another mortgage, we weren't a straight-forward case, however, Nicola went above and beyond to find the best lender for our position, constantly communicating during the process. Would highly recommend!

August 2, 2022
Unprompted review

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