Hello Nancy Reviews 1,906

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,780 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their exceptional quality and effectiveness, often describing them as game-changers. Many highlight the positive user experience, noting the ease of use and powerful performance of the items. The delivery service is consistently mentioned as fast and discreet, and the customer service team is widely appreciated for being helpful and responsive. However, some people were dissatisfied with issues related to product delivery, reporting that items were not received or tracking information was inaccurate. A few other people also felt that customer service was unresponsive or unhelpful when issues arose, such as receiving faulty products or requesting refunds.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the products, especially... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the products for being powerful,... See more

User experience

Users describe positive interactions with user experience. Many reviewers highlight the product's ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and discreet shipping. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lemon is absolutely incredible. The O's are out of this world with it. Best purchase ever. My jaw literally dropped and I cried! Didn't know this kind of pleasure could exist. Better later than... See more

Rated 5 out of 5 stars

I have to say it is a game changer in a wonderful way. I honestly was laughing out loud after using the Lem because it was so effective. My only suggestion is to make the "opening" a bit bigger, it ta... See more

Rated 5 out of 5 stars

I bought this for my wife after seeing it pop up several times on my social media feed. The product shipped and arrived rather quickly, packaged nice and discretely. After a few days of having it sit... See more

Rated 5 out of 5 stars

I originally bought The Lem and fell in love! It was everything I hoped for and more. It made me curious about other toys and I got The Pixie, which turned out to be my all-time favorite! I have since... See more


Company details

Written by the company

Hello Nancy is an intimate wellness brand for the curious (and a little clueless). We make beginner-friendly toys that are as cute as they are powerful — designed to help you explore your body without shame, pressure, or awkward packaging. Whether it’s your first vibe or your fifth, we’re here to make feeling good feel easy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

What a phenomenal little toy

What a phenomenal little toy! Lasts a long time on one charge,feels great,definitely gets the job done. The only issue I had is it is slippery when wet but that's what thighs are for. I have absolutely no complaints, wish I had found it sooner.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I've bought various toys to play with…

I've bought various toys to play with my wife over the 38+ years we've been married and I am not lying, Ladies and Gentlemen, The Lemon is absolutely the real deal.

We both enjoy an active sexual lifestyle, and my wife responds *very* well to stimulus; The Lemon had her clawing at my hands to stop by the 5th setting to catch her breath. I've never seen it's equal and we are both (especially my wife!) *quite* pleased.

Thank you, Nancy!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Smiling!

Such a great product, shipped fast and it was fully charged, thank YOU!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lem by Nancy

Lem by Nancy was a different experience from previous toys. Introduced me to the suction area of toys and it's WONDERFUL!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Omg!

Omg. Get this. It’s improved my relationship with myself which is my top priority. I get to have pleasure. It’s safe. It’s fun. It’s healthy. Thanks, Lem.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

A timely tart, super sexy toy

I purchased the lemon on sale, it arrived quickly and was easy to figure out. It is super powerful, and well - I can't wait to spend more time with it.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Wow 😍

Wow, the lemon 🍋 works! This is my second toy I have ever purchased (I have a rose from a different company) and this was an upgrade. Its pretty quiet (my rose got a little loud over time) and what is great about the lemon is once I found the perfect place for it to do its thing I did not have to do anything but relax and feel happy!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

This toy is high quality

This toy is high quality. Some toys start with too much power, this is gentle and not overstimulating. Definitely start, as it recommends, on level one and then increase from there. Highly recommend!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

The lemon is absolutely incredible

The lemon is absolutely incredible. The O's are out of this world with it. Best purchase ever. My jaw literally dropped and I cried! Didn't know this kind of pleasure could exist. Better later than never, right?

The delivery was fairly fast too, was delivered within the promised time window. Would recommend!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Product packaged beautifully.
Indeed my lemon is whisper quiet and delivers quite the results!

April 25, 2026
Unprompted review
Rated 4 out of 5 stars

I loved the design!

I loved the design. The packaging is beautiful and well thought out. It is soft, very cute, and feels well made. However, the intensity was either too soft or a bit too strong for me. I really wanted it to become my favorite, but I still find myself reaching for my old toy. Do not get discouraged though, I am sure that if it works for you, it will be a great experience.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Get the lem!

This was my first time getting a product from Hello Nancy, and let me say… they really came through! The shipping was quick and discrete, the product was top notch 😉 and this customer sure is left satisfied! Highly recommend!

April 18, 2026
Unprompted review

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