Hellopatagonia Reviews 27

Our group of four did the O Circuit in early March, and Hello Patagonia exceeded our high expectations. Leslie was always in contact with us, answering all of our pre-trip questions and providing information in a timely fashion. She's fun and easy to work with. We received super helpful O-trekking tips from her staff before our departure. We agreed with Hello Patagonia's choices for us on lodging locations, and loved the bonus pre-trek hike. Planning a big trip like this from overseas can be worrisome, but Hello Patagonia gave us good advice, tips, and communication from beginning to end. Thank you!

My husband and I did the W basecamp with Hello Patagonia in February 2025, and came back now for the W circuit! Our experience with Hello Patagonia was flawless - everything was perfectly organized. Leslie and her team are so friendly, helpful and caring - they truly make us feel like family. The W circuit was an amazing hike and definitely worth it. I am already itching to go back... Huge thank you to Hello Patagonia - I would recommend them to anyone!

Entire team at Hello Patagonia was extremely helpful throughout the entire process! I had multiple questions regarding the trek and they were kind enough to answer them with patience. They did all the bookings, transfers seamlessly.
I would 100% recommend booking with them in Patagonia.

Hello Patagonia made our trip through the O circuit better than expected. The private transit is a must! You will be thankful at the end of your long journey. They started us off by setting expectations and answering our questions which helped ease our nervous jitters. What a memorable trip in every way! Thank you to the entire team at Hello Patagonia (Leslie, Isabel, and Chino).😊

Lesile from Hello Patagonia was awesome . She was very communicative, super patient and understanding - our first time in the region with, of course a million questions. But Lesile made it so easy and enjoyable to plan our extended W trek. The booking process was flawless. The two camping companies they used for our trekking were all pretty good. They provided us 3 meals. Our drivers for dropping off and picking up for the extended day were puncture. Overall we had an amazing experience W trekking and Lesile and her team made the entire trip more enjoyable. We highly recommend Leslie and her team.

Highly recommend Hello Patagonia for organizing your O or W trek. We enjoyed a smooth and seamless experience from start to finish. Leslie and her team are top tier, knowledgeable, responsive, and provide you with everything you need for the trek and other local information. Would love to come back and do it again one day!

Working with Leslie from Hello Patagonia was such a great experience from start to finish. She was super responsive on WhatsApp—like, answering our million questions within minutes—and you could tell she genuinely cared about making our trip amazing. One of the best things she recommended during our planning was taking the boat back from Grey Glacier. After four days of hiking, we were SO grateful for that suggestion!

We asked for an early start on the trek and Leslie was able to make it happen for us, which meant we reached the Base of the Towers before the crowds showed up. It made such a difference having that peaceful experience. And the sunrise drive into the park was absolutely gorgeous—we spotted tons of guanacos along the way, which was pretty cool!

Here’s what really stood out: we kept running into other hikers on the trail who’d booked through different agencies around the same time as us, and they were dealing with accommodation issues and meal problems (especially dietary restrictions). Meanwhile, everything Leslie set up for us was perfect. The tent she booked for our first night was honestly the best camping experience we’ve had, and those three-course vegetarian meals at the end of each hiking day? Total godsend.

The pre trek briefing at Hello Patagonia’s office in Puerto Natales was also very helpful. We were given clear advice on pacing, gear recommendations (we literally used everything suggested), and Leslie even helped us grab hiking poles at the last minute.

If you’re thinking about doing the W Trek, definitely reach out to Leslie at Hello Patagonia. She’ll take such good care of you and you’ll have a wonderful trip that you won’t forget for a long long time!

We finished the W Circuit with the feeling that we had completed a journey that truly marked our lives, overcoming personal challenges and living experiences that will stay with us forever. The Hello Patagonia team made all the difference in helping us feel safe, guiding us, and organizing every stage of the trip in the best possible way.
The preparation instructions, the briefing meeting, the transfers, and all the tips and suggestions were incredibly valuable, and we are especially grateful for the direct support from Isabel and Leslie. We came home transformed and have no words to thank them enough. We highly recommend Hello Patagonia and hope your experience is even better than ours.

If you are thinking about doing the W trek, definitely use Hello Patagonia to book it! I had such a speedy response from Leslie when I first enquired. She answered all my questions, provided a really detailed guide book and then managed to get everything booked for us really quickly. Payed off in 3 installments and then continued great communication leading up to the time of going! Met at the office in Puerto Natales day before for briefing, all necessary details provided, lovely lunch for the next day then picked up and taken to the start. During the trek there were no issues with any of our bookings and we had such a fantastic time. Thank you again for helping me achieve my bucket list dream! Use hello Patagonia if you are thinking of doing the W trek!

Hello Patagonia made it so easy and enjoyable to plan our W trek. The booking process was seamless, they answered all of our questions, all of the travel logistics into and out of the park were timely, and they made sure we had what we needed to be prepared for the trek. Highly recommend Leslie and her team.

Choosing "Hello Patagonia" to help organize our W Trek is, without a doubt, the best decision we could have made (beyond deciding to hike in Torres del Paine National Park). Communication was outstanding every step of the way. The preparation and advice provided meant we had a trouble free, smooth experience when it came to transportation to and from Torres del Paine, all overnight accommodations, and meal plans. The bonus? The folks at Hello Patagonia are simply super nice and super kind people. If you are planning a trip to Patagonia, you MUST reach out to Leslie and the team at Hello Patagonia!

Myself and 2 friends spent a long time researching Patagonia and finally settled on trekking in the Torres del Paine National Park with much help and guidance from Leslie.Hello were very thorough and helpful enabling us to confidently book the self guided O circuit. Being readily availble throughout our time in Chile meant that we always had a contact and one that willing helped when we needed it .Hello were a pleasure to deal with and I we won't hesitate to recommend them in the future

We had 8 days ( 12/11 - 12/18 2024) amazing, once a life time experiences trekking the O Circuit of Torres del Paine National Park. Many thanks to Leslie and Hello Patagonia for making our dream trip come true! During the past 11 months since we started to work with Leslie for our booking she had been very helpful in addressing our every questions and meeting our needs. Without her I don’t think our trip would have gone so well.

Hello Patagonia was such an incredible experience! Everything was planned so well and we felt very taken care of. The W trek was incredible and so well planned. Definitely book with them!!

We had an amazing experience with Leslie and the team at Hello Patagonia. It seemed like a logistical nightmare attempting to book everything for the O Circuit ourselves, and so in the end after reading such good reviews, we booked in with HP and from then we had instant peace of mind. From our initial outreach right up until our briefing the day before the start of our trek (thank you Paola! Renting trekking poles the evening before was definitely a lifesaver!) our experience was first class. Leslie was our main contact throughout and a delight to communicate with - always so genuinely friendly to the point where I always looked forward to opening her emails! We had the pleasure of crossing paths too and it was lovely to put a face to a name. Couldn't recommend these guys enough 😊

We had a wonderful O Trek experience booked via Hello Patagonia. Communication was a highlight, with very quick responses to all emails. They provided helpful information that made the entire experience smooth, and sent us on our way with a great boxed lunch for the first day. Would definitely recommend using them!!

Highly recommend. We booked the self guided 5-day W-Trek through Hello Patagonia and couldn't recommend this company more! There are a number of logistics that go into planning this trek and Leslie and Paola made the experience seamless. They were very responsive, booked every campsite (full room + board) and answered all of our questions leading up the trip. Having a private shuttle to/from the national park was great and not something we found offered by other tour companies. Hello Patagonia stored all of our luggage during the trek which was very helpful.

What an amazing trip! We booked this for our honeymoon and Leslie and the team were amazing from start to finish. Great communication and made sure that we had piece of mind that everything would go smoothly. Thanks so much for a brilliant trip - we highly recommend Hello Patagonia!

Our group of 3 had a long standing ambition to trek in Patagonia. After much research and contact with various companies we opted to go with Hello Patagonia to plan the Full Circuit for us. We could not have chosen better! All our pre trek communication gave us the confidence and preparation for the task ahead. It was undoubtedly the experience of a life time! Leslie and her colleagues could not have been more helpful from start to finish. Our briefing meeting pre trek was of great value and everything was planned meticulously.
We would not hesitate to recommend Hello Patagonia to anyone who is considering making this incredible journey - Thank You!!

We recommend using Hello Patagonia. I’ve failed booking the O in the past and ended up with fewer nights than I wanted on that trip, it was more of an L then a W, or O!!! So I had to come back for the O and I let them do it for me. Leslie got the whole O, meals, beds/sleeping bags, plus transport (bus out, private back at 5pm the last day). The briefing the night before the hike was valuable too. PS- the trail is easy to follow but twice I had to check a (pre downloaded) app for a fork so have an app for backup. Of our O cohort (the people doing the O in the same sequence of days) they either used Hello Patagonia or spent the frustrating hours doing it themselves. So, you could get lucky and book yourself, in the right order, with sleeping/meals or you’ll get 90% and have to carry food or food and a tent and sleeping bag, for 7 days for just one night …or just book with Hello Patagonia. Oh, and the standard review stuff, they were nice people, payment system worked from US, people were on time.