Nina was very quick to answer and make everything easy to understand. I also have to mention Tim and Ivo, I started the proccess with them via email. Everything was fine. I just want to mention t... See more
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I recently bought the Samsung Neo QLED 4K 55QN83F (2025) from HelloTV and had a really great experience with Ramon. He was patient, friendly, and took the time to answer all my questions clearly witho... See more
Robin, my contact, was exceptional. He took the time to reply to my questions. He was professional, patient, and friendly. Because of bad reviews I read for other TV websites, I was quite scare... See more
Super sharp deal, very quick online chat support - thanks Ramon for a nice big TV!
Company details
Written by the company
HelloTV. Kom binnen in dé tv-winkel van Nederland Wat de beste TV is hangt af van wat je wensen zijn, van je kijkgedrag en natuurlijk van de plek waar je TV kijkt. Daarom gaan onze TV-specialisten graag met je in gesprek. In onze 18 winkels staan alle TV’s voor je klaar, in een inspirerende setting. Zo kun je zelf ervaren welke specifieke eigenschappen elke TV heeft. Je kunt bij ons ook terecht voor alle bijbehorende apparatuur, accessoires en een professionele installatie. Ook prettig, je kunt bij ons je oude TV inruilen, je krijgt altijd een persoonlijk aanbod én dus de beste deal. Zien we je snel in dé tv-winkel van Nederland? Ga naar HelloTV.nl en vind een winkel bij jou in de buurt.
Contact info
Netherlands
- contact@hellotv.nl
- hellotv.nl
4.8
Excellent
51K reviews
Asks customers to review
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Justin really helped me out and assist…
Justin really helped me out and assist me with every details I should know about extended warranty,product maintanence etc. He was so quick and responsive with my request and delivered my personal offer in seconds.
June 5, 2025
good deal
Nina had shared with me a reasonable deal with a comprehensive warranty. I'm happy to chat with her and its a good deal.
June 3, 2025
Great chat service and excellent help…
Great chat service and excellent help from Justin. Haven't received my product yet but happy with the service so far.
June 2, 2025
Maria was great
Maria was great - answered my question quickly and resolved the issue
May 30, 2025
Unprompted review
Maria is super helpful
Maria is super helpful, thanks for her help with service for TV
May 29, 2025
Unprompted review
Nina chatted in English and was very…
Nina chatted in English and was very helpful
May 29, 2025
Unprompted review
Nina is een topperrrrrrrrr
May 28, 2025
Awesome service and support
Robin from HelloTV was very helpful to find the best offer for me and also help me order the products. Everything was clear and he gave me all the needed information. It's rare that we still find electronics shop that can offer such great support.
May 26, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Avoid buying anything from this company at all cost
Impossible to contact. Avoid buying anything from this company at all cost. Several emails without response. In the live chat they say they will get back to me in the same day and they don’t. They kept my receiver, don’t repair and don’t give me my money back. In the store they won’t help since they only handle sales. What a nightmare. Can you please contact me and fix my problem?
May 23, 2025
Unprompted review
Reply from HelloTV
Thank you for reaching out. We want you to know that we are handling your case and taking it seriously. However, we will need to wait until Monday to get a full response and update for you. We appreciate your patience and will keep you informed as soon as we have news.
Marco
Great time dealing with this shop.
Great time dealing with this shop.
The personal offers that can be achieved through them is a service that nobody provides so that's a plus.
Robin make the perfect offer for what I requested.
May 23, 2025
Helpful and gave me a good deal
May 21, 2025
Great customer service
Great customer service
Robin was amazing in answering all my questions about the TV I wanted to buy and also finding me the best deal I saw! Happy with my experience.
May 19, 2025
Great customer support
Customer support (Maria) from HelloTV is very fast and supportive.
May 12, 2025
Unprompted review
The customer service of Hello TV is the best
The customer service of Hello TV is the best I've ever experienced, and I really mean it. In less than 10 seconds I was answered by a specialist who guided me step by step on resolving my issue. Really happy with this company.
April 26, 2025
Unprompted review
Justin was top!
April 19, 2025
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