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Rated 1 out of 5 stars

Deposited £20 at 1am on 6th July, it's now 9:50pm and it still isn't showing in my account! No transaction on the account either but they took the money from the bank no problem!

Rated 1 out of 5 stars

Opened account, deposited money, then they locked my account. No information on how to contact them and no with to withdraw my money. This is theft.

Rated 1 out of 5 stars

Deposit issue Hye this is sai Krishna I deposited 1500rs in betway account through phonepe but money was debited from my bank account and not credited in betway account on (12th October 2020) why??... See more

Rated 3 out of 5 stars

My username is mohanhanu.I made deposit amount 20k on 11th may 2022. Betway has locked my account for some technical reasons of theirs.please give timelines when you will resolve issues. it will help... See more

1.3

Bad

TrustScore 1.5 out of 5

79 reviews

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No history of asking for reviews

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1.3

All reviews

(79)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam made an account deposited…

Absolute scam made an account deposited and went to play a game soon as I tried logged me out and said account locked absolutely scam my account is in my name the deposit was done with my own bank details in my own name absolutely no reason to close my account I want my money back don’t even get me started on trying to contact them impossible

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Theft!!!

Deposited £20 at 1am on 6th July, it's now 9:50pm and it still isn't showing in my account! No transaction on the account either but they took the money from the bank no problem!

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Do not sign up

Opened account, deposited money, then they locked my account. No information on how to contact them and no with to withdraw my money. This is theft.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

They don't settle won bets

They don't settle won bets
I won 306EUR on 19.06 and today is 27.07 these bets are still pending !!! Over month of waiting for settlement!
This is a worst bookmaker ever!
Their customer service is the worst also
Don't play there, rubbish company!

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Don’t touch with a barge pole as everyone has confirmed you can’t get in touch with live chat takes over 4 hours their email isn’t working and they keep your winnings and make you wait for weeks
Absolutely disgusting behaviour!!
Scammers do not touch this company you’ll only feel stressed . They reply to complaints on here saying email them but their emails bounce back

April 16, 2024
Unprompted review
Rated 4 out of 5 stars

Still havnt been paid by Betway since…

Still havnt been paid by Betway since 19th jan. i tried withdrawing my winnings as normal but all of a sudden they cannt do it the normal way. I added another card as they requested but that wasnt enough.Now they are asking me to do Swift payment, which i cannt do.They will still take deposits from my cards way cannt they return money . Betwest29

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. I cannot get my money back after they closed my betway account for no reason.
I would strongly recommend that you do not join betway! The last email I received from them on 20th August 2023 they stated that they would pay back the money in my betway account, but I have recieved nothing. I'm going to the bank to see if they can get the payment back as I paid by credit card.

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

They are the biggest cheats on the…

They are the biggest cheats on the planet. If they lose dont expect them to give your money to you.
Betway account: gagankat

Once i started the withdrawal, they asked me for documents. once i provided them the documents. They locked my account.. But let me tell you what I already have the screenshots for my withdrawal request

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company please do not believe in…

Fraud company please do not believe in betway they are looters from past 7days I am struggling to get my money back they are bunch of lies please do not use this platform. They are asking same documents which I have sent 10 times still they are lieing we dint get the documents
If I give the reference number then they will tell to wait for 48 hours and after 48 hrs if I contact them once again they will tell we dint receive documents and once again when I give reference number they will tell to waitbfor 48bhrd this is happening from past 5 days today also first they told we dint receive documents once I gave reference number dame old story operation team is reviewing pls wait for 48 hrs.i think I won't get my money back

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

False promises,cold and uncaring and heartless

I have read betways response,it's not worth reading ,it's to make them look like they want to do something about it,but it's all show ,I will write in a year's time another review,it will not be resolved they have no intention of doing nothing its a cold uncaring heartless act and I'm no fool

January 22, 2022
Unprompted review
Rated 1 out of 5 stars

I'm registered for the bet365 and I'm…

I'm registered for the bet365 and I'm getting this shet. I'm trying 10 £ but plain spin from free spin I'm get 0.24 pence fake scam carefully with this crap
I can't upload pictures but seriously this is my second time to register for bet365 and again giv this crap. I'm sure new same company different name. I hope the trustpilot making a good idea to uploaded the pictures or videos to make better review.

November 6, 2022
Unprompted review
Rated 1 out of 5 stars

Betway never paid out a withdrawal

Betway never paid out a withdrawal. it never came to myself and they show it as paying me. I have been trying to talk to someone and get some help and no one will help. I get false promises when I do chat with someone and still have never received my money since August 14, 2022. They need to be reported. Only $100 but still.

August 14, 2022
Unprompted review
Rated 1 out of 5 stars

betway is harrassing us mentally !

its been more than a month now i have been waiting for my withdrawal since sep 05 . i got one email saying that they are unable to deposit the amount in my bank account so after waiting for about 2 hours for customer support they asked me to share my account details in pdf format and also my id proof which i gave long back via email. after a week when i asked the support again after waiting 2 hours i was told they have received my bank details and money will be deposited soon . but now on october 7 i am getting an email saying that they could not deposit the amount , after everything they are back with same drama as before . isnt this a mental torture or causing harrassment deliberately ? well yes i am frustrated , this is too much and now i shall sue them legally for all the damages caused , in my last review around 63 people came with same concerns on my number 9 11328090 7 . if there are more people going through this kind of harrassment please let me know so that we can take some punitive measures together !

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

I provided with documents and still…

I provided with documents and still there is no proper response from them saying name mismatch and i clearly mentioned that i only entered my first and last name in account as i am having a long name in the id i provided and intold them to check throughly but still no response

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Don't deposit money in betway account please

Dear fellow Indians, please don't deposit money with betway. Betway is only receiving money but is not issuing any payment to any one. If any doubt, then please deposit minimum possible amount, Play and withdraw. You will never get the money. It has been more than 10 days and my withdrawal request is not being honoured. When I did some research, I came across lot more people who are being cheated by betway. Betway is FRAUD

September 28, 2022
Unprompted review
Rated 1 out of 5 stars

I had made deposit of Rs 23000 on…

I had made deposit of Rs 23000 on 07-06-2022 more than 40 days finished I have sent all the documents in mail till now amount is not credited to my Betway account nor reversed to my bank account.
After raising issue in trustpolit they sent below mentioned mail
Dear Lokeshwari,

Greetings from the Betway Team, we hope you are well.

This email serves to confirm that we have received your complaint and it is currently being attended to.

We will provide you with the outcome within 5 working days, on or before the 18 July 2022.

Please find attached a copy of our Complaints Procedure
Till now issue is not resolved
When I enquired about this they sent below mentioned mail
[Reference: seemasuda]

Dear Lokeshwari,

Thank you for contacting Betway

Kindly be advised that your complaint is currently being investigated, however, due to the nature of your complaint, we require additional time.

We apologise sincerely for the delay and can assure you that we will respond as soon as the investigation has been concluded.

Thank you in advance for your patience.

Kind regards,

Larry

More than 40 days finished till now I have not received my amount.
Kindly give my amount.
Wat is this fraud site ha there is limit for everything who is responsible for this there should be penalties for this fraud

July 19, 2022
Unprompted review

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