Helpinone Reviews 103

I have been charged with setting up a monthly subscription without authority from me.
The payment reference comes comes up as website but unable to open the webiste

The only QR code I have used is Apple TANGO £10,000 competition on their bottles.

Helpinone is a very sophisticated scam.
I still have no idea how they got me to agree to their subscription. The bank informed me that I probably was scammed through a verification for something but as the payment showed up 10 days after they registered me, I had no idea exactly which internet page I had clicked on. I don’t use streaming platforms other than Netflix. Anyway, BEWARE, raise a dispute on the transaction and you may get your £40.56 back.

This is a scam. Noticed £40.56 was pending from my bank account. I’d never heard of this company. I called the number left on TP from another reviewer. The phone was answered quickly, they said I had subscribed, I explained that was not the case and they immediately said they’d cancel the subscription and pending transaction. This was done in literally 2 minutes. Clearly they are aware of what they are doing but hoping many don’t pick up on it - scary.

Just had this issue this morning, £40.56 taken out of bank account, I rang helpline (0800 0418781), was advised that I had signed up a few days earlier, not sure how?, however assistant was vey helpful and took my email address and cancelled subscription and stated I would get a full refund, this appeared in my account 30 mins later

SCAM TRY TO TAKE MONEY FROM YOU BANK WITHOUT EVEN KNOINH WHO THEY ARE NOT EVEN A 1 STAR

I had never heard of this company yet they somehow managed to take £40.56 from my account twice. They are clearly committing fraud as can be seen from the similar experiences of numerous people. My concern is also with my bank who allowed these transactions to take place whereas other banks seem to be aware that this company is scamming people. Do banks not speak to one another and share information about scam companies?

Exactly the same happened to me at 1.41am this morning , £40.56 was taken from my account: I have never heard of them let alone signed up. My bank claim it was an Apple Pay transaction but the at makes no sense as I did not make the payment. My card has been cancelled and after reading on here that some people even had their new card charged, I wil not get a new one used until this is resolved

SCAM ALERT, £40.56 taken out of My account August, without my authorization
My bank were brilliant, stopped any further transactions and have refunded the money.

£40.56 taken from my account. Never heard of them, definitely haven't signed up for any membership. Once balance is cleared card account will be cancelled. I'm living of my savings and penions so every penny counts.

Cancelled credit account with my bank and opened a new credit with the same bank. The scammers somehow got my new card number and took the £40.56 !!!

I got scammed as well . If you go onto the helplinone website and go to the chat . Put in your email address and hit refund , I was refunded instantly. Hope this helps .

Complete Scam !! Need a fraud investigation . Tried for two similar amounts last 48 hours from my account? How did they get my card details ? My bank details ? Etc. They are absolute Low Life and should be hunted down and thrown onto the streets if English? Or if from overseas...no idea ? Deported to any country they belong. Hope THEY are reading these brilliant feedback comments from genuine honest people .

Scam! Helpinone.com tried taking £40.56 twice, but my bank stopped them, I had to cancel my bank card. After a few days I got new bank card and guess what.. yes helpinone somehow had my new bank details and tried again today, the 22nd August same amount of £40.56! I have absolutely no idea how they’ve got the new details. So now I have to go all the way through the weekend and bank holiday Monday without able to use my bank card! This company weds stopping asap! Alls Ive ever done is buy from eBay with Apple Pay. I draw money out and pay with cash elsewhere.

Same here helpinone.com tried on Wednesday £40.56 fortunately virgin money are wise to them refused transaction
Cancelled card virgin money issuing a new one
Guess what I haven’t even got my new card yet
They tried again today but used my new card
How on earth are they getting hold of our card numbers
Bank security needs stepping up 10 fold

Scam alert, they have somehow managed to charge £40.56 via apple pay on two consecutive months. Apparently as its a subscription we can not claim the money back and have had to cancel the card to stop another payment being taken

Tried taking 5 payments!! I'm unaware of who these scammers are and how they got my visa details! Yes visa! Only ever used it at a petrol pump! Try again and I'll see you in court and I can guarantee I'll get more money back for your fraud.

The Halifax contacted me asking if I’d authorised this company to take a payment from my account, I had not. This is a scam, they tried multiple times to take my money, just over £40, scammers.

They sent me an item that was completely different from the description. They were supposed to be Speedo swimming goggles. I received a poor-quality Chinese imitation.
They're scammers.

My experience is this scamming system tried but didn't succeed to take £40.56 twice lol, I didn't have the funds to make the payment and that's the only reason they never succeed... I downloaded a spy cam app online and they asked me to verify my credit card details which then they would withdraw 0pence to prove my identification....anyway please be aware of these horrible disgusting nasty peices of shit who want to take you to the cleaners...

Whilst on holiday abroad this company took £30.42 from my bank. Halifax wouldn't help me! Emails to this scam company said I'd subscribed but I know I hadn't and wouldn't but would not be receiving a refund and they closed my 'account' THEN I finally spoke to someone there, they asked for my email and said refund was on way back!!!