Helthjem Reviews 

140,888
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Always updated not like others I had bad experience from Postnord( never get message,email ,or update from them,so my orders got returned to.the store because i never had a change to pick it,since nev... See more

Rated 3 out of 5 stars

Hello!I would like to say,that,the package should be inside on my entrance,because it was too big to be fitted in my postbox.Anyone could pass and steal it.Next time please ,deliver inside on my entra... See more

Rated 5 out of 5 stars

Helthjem has become my first choice for delivery when I shop online. They are fast, affordable, and always deliver as quickly as possible. My experience with them has been very reliable, and the packa... See more

Rated 4 out of 5 stars

The driver, I believe his name is Mali, did a great job. I picked the package the next day. The problem is that I always have my orders delivered to Steingrims 3A, not to my home address. You can chec... See more

Company details

  1. Courier Service

Written by the company

Helthjem er en av Norges største leverandører av levering av pakker. Hver dag leverer vi pakker og aviser til mennesker over hele landet, og hjelper deg med å sende, motta og returnere pakker hjemmefra. Enten du venter på noe fra favorittbutikken din, har gjort et bruktkupp på FINN eller vil sende noe til noen andre, skal frakt være enkelt. Derfor leverer vi heeelt hjem til deg. Målet vårt er å gjøre frakt så sømløst at du ikke trenger å tenke på den. Med raske og enkle leveringsløsninger gjør vi hverdagen litt lettere, én pakke av gangen. Slik sender du en pakke med Helthjem Skal du sende en pakke? Med Helthjem kan du enkelt sende pakker hjemmefra. Slik gjør du det: Bestill henting av pakken Har du solgt noe på FINN eller en annen markedsplass? Da kan du enkelt velge Helthjem som fraktalternativ i utsjekken. Du kan også bestille henting direkte hos Helthjem. Du får en kode Når bestillingen er fullført, mottar du en kode. Skriv koden tydelig på pakken. Legg pakken ut før kl. 23:00 Du får en e-post med beskjed om pakken skal legges på dørmatten eller i postkassen. Helthjem henter pakken hjemme hos deg Vi henter pakken i løpet av natten og sender den videre til mottakeren. Når du handler på nett: Når du handler på nett, kan du få pakken levert med Helthjem fra mange nettbutikker. Vi gjør det enkelt, trygt og raskt å motta pakker fra favorittbutikken din, enten du vil ha pakken levert helt hjem eller til et hentested nær deg. Med Helthjem kan du få pakker levert hjem til postkassen eller dørmatten. Du kan også velge levering til hentested dersom det passer bedre for deg. Vi leverer pakker 6 dager i uken, slik at du kan få det du har bestilt raskt og enkelt. Trenger du å sende noe tilbake? Da gjør vi retur enkelt også. Bestill retur via nettbutikken du handlet fra, skriv koden du mottar tydelig på pakken, og legg pakken på dørmatten eller i postkassen. Så henter vi den hjemme hos deg. Vi er stolte av å ha mange fornøyde brukere av Helthjem, med gode tilbakemeldinger i Google Rating og på Trustpilot. For oss handler det om å gjøre levering og retur så enkelt, trygt og raskt som mulig, hver eneste dag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

141K reviews

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Asks customers to review

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Replied to 8% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(140,888)

19,010 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst delivery service I know.

Worst delivery service I know.. I've had packages that they lost.. been given someone else's package and received broken things... only reason I use them is if I have to cause where I buy from used them and that is the only or affordable option. Don't really understand how they can still be in business when there have been so many cases of stolen packages and broken ones cause the delivery just throws the packages. And of they can't deliver at your door they don't call you or anything they take it back with them and you have to wait 4-5 ish days to pick it up somewhere else. Many times they choose a pickup point far from me. They really need to go through their entire system and not just hire anyone that wants a job.. a little quality would be nice when they are handling people's packages

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Deliver forget to take a package for…

Deliver forget to take a package for delivery, then after 5days delivered in post office and this is when i pay for express delivery when normal delivery is 2,3 days express is max 2 days.. they delivered in 5 days in post office… instead of homedelivery.. so bad

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

The packages are starting to be fake…

The packages are starting to be fake delivered. They take the photo and take the packages way. Second time it happen in my building this month. I think I have to set up a hiding camera outside my door or stop buying from companies that use this service.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Diffecult to find sending number…

Diffecult to find sending number because sending number change all the time for all package. And delivered home is 50% only. Els i must drive some kilometer for picking up package at storage.
I am started to be some years old and have some problem with this. And also understand this picking number. Changing al the time. Hopeless…

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Incredibly slow delivery.

Ordering stuff from Amazon.de is shipped with helthjem. Parcels take 2-4 days from Germany to Oslo, then, it takes 14 days from Oslo to Kirkenes.

Right now, I am waiting for an important item that arrived in Oslo on the 8'th of may. It has been sitting as "processed in Alta" for 3 days now... I got an sms and email saying "Your package may be a little delayed" about a week ago... This service is unusable slow.

May 21, 2026
Unprompted review

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