Always updated not like others I had bad experience from Postnord( never get message,email ,or update from them,so my orders got returned to.the store because i never had a change to pick it,since nev... See more
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Hello!I would like to say,that,the package should be inside on my entrance,because it was too big to be fitted in my postbox.Anyone could pass and steal it.Next time please ,deliver inside on my entra... See more
Helthjem has become my first choice for delivery when I shop online. They are fast, affordable, and always deliver as quickly as possible. My experience with them has been very reliable, and the packa... See more
The driver, I believe his name is Mali, did a great job. I picked the package the next day. The problem is that I always have my orders delivered to Steingrims 3A, not to my home address. You can chec... See more
Company details
Written by the company
Helthjem er en av Norges største leverandører av levering av pakker. Hver dag leverer vi pakker og aviser til mennesker over hele landet, og hjelper deg med å sende, motta og returnere pakker hjemmefra. Enten du venter på noe fra favorittbutikken din, har gjort et bruktkupp på FINN eller vil sende noe til noen andre, skal frakt være enkelt. Derfor leverer vi heeelt hjem til deg. Målet vårt er å gjøre frakt så sømløst at du ikke trenger å tenke på den. Med raske og enkle leveringsløsninger gjør vi hverdagen litt lettere, én pakke av gangen. Slik sender du en pakke med Helthjem Skal du sende en pakke? Med Helthjem kan du enkelt sende pakker hjemmefra. Slik gjør du det: Bestill henting av pakken Har du solgt noe på FINN eller en annen markedsplass? Da kan du enkelt velge Helthjem som fraktalternativ i utsjekken. Du kan også bestille henting direkte hos Helthjem. Du får en kode Når bestillingen er fullført, mottar du en kode. Skriv koden tydelig på pakken. Legg pakken ut før kl. 23:00 Du får en e-post med beskjed om pakken skal legges på dørmatten eller i postkassen. Helthjem henter pakken hjemme hos deg Vi henter pakken i løpet av natten og sender den videre til mottakeren. Når du handler på nett: Når du handler på nett, kan du få pakken levert med Helthjem fra mange nettbutikker. Vi gjør det enkelt, trygt og raskt å motta pakker fra favorittbutikken din, enten du vil ha pakken levert helt hjem eller til et hentested nær deg. Med Helthjem kan du få pakker levert hjem til postkassen eller dørmatten. Du kan også velge levering til hentested dersom det passer bedre for deg. Vi leverer pakker 6 dager i uken, slik at du kan få det du har bestilt raskt og enkelt. Trenger du å sende noe tilbake? Da gjør vi retur enkelt også. Bestill retur via nettbutikken du handlet fra, skriv koden du mottar tydelig på pakken, og legg pakken på dørmatten eller i postkassen. Så henter vi den hjemme hos deg. Vi er stolte av å ha mange fornøyde brukere av Helthjem, med gode tilbakemeldinger i Google Rating og på Trustpilot. For oss handler det om å gjøre levering og retur så enkelt, trygt og raskt som mulig, hver eneste dag.
Contact info
Nydalsveien 28, 0484, Oslo, Norway
- helthjem.no
4.3
Excellent
141K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the worst courier company in Norway
This is the worst courier company in Norway. My parcel has been sitting in the Oslo warehouse since May 15th, the status hasn't changed, and customer service says "wait, there's a queue!" Just think about it—a queue!!! Five days have passed, and it's just sitting there, and no one's even tried to send it! And the estimated delivery time is 2.5 weeks from Oslo to Alta! They're apparently sending it by reindeer! It's absolutely terrible, I don't recommend anyone use this company!
May 20, 2026
Unprompted review
Worst customer service and delivery experience I had
They lost my package and didn't give me information about it. I just saw message when I track the package that there was a problem with delivery and the information will be updated. I sent an email to customer service. No answer.
I called the customer service 6 days later. Some guy without even asking about my tracking number said that there was an error and it will be okay. 3 days later I called the customer service again and they said they are going to send a warning to the place it's waiting at and I can call again after 7 days if I dont get the package. Of course I didn't wait for 7 days and called them again today after 1 day from my last call, 10 days after last update in total. They say that they lost the package and they cannot deliver the package. Why do I learn about that because I called? What would happen if I didn't call?
May 19, 2026
Unprompted review
Nesten helt hjem
Paid extra for delivery home since it keeps being sent to another store than my preference, still got sent to the same store.
May 16, 2026
Unprompted review
the worst customer service ever
the worst customer service. My worst experience ever with the people in this customer center,they are very rude, don't help at all and want to get rid of you very quickly! not recommended, keep your hands far far away from Helthjem.
May 18, 2026
Unprompted review
Very Good service
May 12, 2026
Pakker blir bare lagt under postkassestativet
Pakker som er for store til postkassen blir stadig lagt under postkassestativet eller oppå postkassen. Svært stor sjanse for at den blir stjelt eller blåse vekk når den ligger åpent der, ikke greit. Det har skjedd hver gang jeg har fått noe med helt hjem.
May 16, 2026
Fast and right at our door step
May 8, 2026
We had two parcels back to back and…
We had two parcels back to back and while one was delivered at our home, the second was delivered to mailbox which is a few meters away from home and that’s not an issue but the thing was that the package was quite big and was just stuck over the mailbox which is so small so it could have been stolen or fallen down and get damaged.
May 7, 2026
Worse Norwegian delivery company
Worse Norwegian delivery company. Helhjem ? More like Helthentested ! Incompetent drivers who can't find an address and loosy customer service.
May 7, 2026
Unprompted review
The best delivery service in Norway
May 8, 2026
They don't deliver and lose packages.
I ordered more than one package from this company and each one was either not delivered or lost. Today it also says that the order was delivered to the mailbox with my name on it, but the product is nowhere to be found.
May 8, 2026
Unprompted review
good and fast.
April 30, 2026
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