After 4 years of using their product, my glasses broke by incident and now after 4 happy years I’m back to hemmet with a new pair of glasses. Comparing with what I had 4 year ago, the quality has incr... See more
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Unfortunately, my experience with Hemmet® Brand has been very disappointing. I placed an order that never arrived, and all my attempts to contact the company have failed. Customer support doesn’t... See more
Company replied
The product is super high quality, prescription lenses are really comfortable and accurate. Sunglasses are really nice and cool. Highly recommended
Best looking sunglasses in my opinion. Also the support was super polite and helpful with helping with delivery issue for my country. 10/10
Company details
Written by the company
Fondato nel 2016 da Leonardo e Gianpiero, Hemmet® è un marchio italiano indipendente che disegna e realizza Occhiali da Vista, Occhiali da Sole, Orologi e Accessori distintivi dal design unico e senza tempo.
Contact info
Via Privata del Gonfalone, 3, 20121, Milano, Italy
- support@hemmetbrand.com
- hemmetbrand.com
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Replied to 100% of negative reviews
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I love that they also send the packages…
I love that they also send the packages in Romania. The glasses are verry nice.
Disappointed
Bought 2 pairs one black and one brown. One of the clips came with defect, I contacted customer service to advice the problem and only after sending 2 messages finally got an answer from them. The solution was to offer a new clip but I had to pay for the shipping which in my perspective didn’t make any sense because if I’m buying a product I expect it will be 100%. I obviously said that I wouldn’t agreed with the solution and got ignored from that moment.
In resume, the product quality is below average and customer service is very poor. I guess that is what you get with that kind of money.
Must have sun/glasses
If there is one thing that I will never regret buying, these glasses are it. Thank you for making them. Also they were delivered to me in no time. Would definitely recommend them to a friend.
They are here and they are great
The product is awesome
The product is awesome, excellent quality and the shipping was FAST!
Esperienza TOP
Qualità TOP
Prezzo TOP
Stile TOP
Packaging TOP
Servizio TOP
Assistenza post-vendita TOP
Tuttoo perfecto
After 14 days still I didn't get answer…
After 14 days still I didn't get answer when I will receive missing clip on .You delivered me just glasses xha vintage raider without original clip on.And I get answer jsut you are sorry and that missing clip on is on way ,but it didn't happen it passed 14 days .

Reply from Hemmet® Brand
All the best!
Unfortunately I didn’t receive my…
Unfortunately I didn’t receive my glasses… 🙁

Reply from Hemmet® Brand
Surprised to get it so fast ( in 48…
Surprised to get it so fast ( in 48 hours) :)
Really nice, but clip on could be a bit bigger for my opinion.
The glasses arrived on time but seeing them in detail, the quality is mediocre
The glasses arrived on time, excellent shipment. The beautiful packaging, amazing merchandising, apparently they look well done. But seeing them in detail, the quality is mediocre, the clip leaves gaps and above all two lenses that overlap reduce the visual clarity. When it is windy the clip on it is squeezing.
Gogo reflections, unnecessary secondary clip as it is too wide and does not hook properly.
And the spare clip on that i bought (pink one) it is not similar with the photos; it is just a pink mirror.
It did not meet my expectations at all.

Reply from Hemmet® Brand
Best Glasses I have ever had
I orders the vintage raider with contact lenses and a clip-on series 2. Everything came in a nice little package. Everything was AMAZING. I love my new look a lot. 10/10 will buy again.
I really like your clip on sunglasses
I really like your clip on sunglasses im gonna buy another pair soon.But i gotta ask if u can make them bigger because i think that would be even more awesome?
Materials are great and quality is also great,presentation 10/10
Second time making a purchase
Second time making a purchase. Seriously love these sunnies and the service is amazing. Very consistent in quality production and professional. Thank you.
Hello,
Hello,
I was so happy that I found glasses like this one, 2in1. I can’t comment the product because I’m still waiting delivery. What can I say, is that the delivery time is longer that said. I order the product before one week and 1 day.
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