Hemmet® Brand  Reviews 2,420

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

After 4 years of using their product, my glasses broke by incident and now after 4 happy years I’m back to hemmet with a new pair of glasses. Comparing with what I had 4 year ago, the quality has incr... See more

Rated 1 out of 5 stars

Unfortunately, my experience with Hemmet® Brand has been very disappointing. I placed an order that never arrived, and all my attempts to contact the company have failed. Customer support doesn’t... See more

Company replied

Rated 5 out of 5 stars

The product is super high quality, prescription lenses are really comfortable and accurate. Sunglasses are really nice and cool. Highly recommended

Rated 5 out of 5 stars

Best looking sunglasses in my opinion. Also the support was super polite and helpful with helping with delivery issue for my country. 10/10

Company details

  1. Fashion Accessories Store
  2. Fashion Designer
  3. Optician
  4. Sunglasses Store

Written by the company

Fondato nel 2016 da Leonardo e Gianpiero, Hemmet® è un marchio italiano indipendente che disegna e realizza Occhiali da Vista, Occhiali da Sole, Orologi e Accessori distintivi dal design unico e senza tempo.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Disappointed

Bought 2 pairs one black and one brown. One of the clips came with defect, I contacted customer service to advice the problem and only after sending 2 messages finally got an answer from them. The solution was to offer a new clip but I had to pay for the shipping which in my perspective didn’t make any sense because if I’m buying a product I expect it will be 100%. I obviously said that I wouldn’t agreed with the solution and got ignored from that moment.

In resume, the product quality is below average and customer service is very poor. I guess that is what you get with that kind of money.

January 28, 2022
Rated 5 out of 5 stars

Must have sun/glasses

If there is one thing that I will never regret buying, these glasses are it. Thank you for making them. Also they were delivered to me in no time. Would definitely recommend them to a friend.

November 24, 2021
Rated 1 out of 5 stars

After 14 days still I didn't get answer…

After 14 days still I didn't get answer when I will receive missing clip on .You delivered me just glasses xha vintage raider without original clip on.And I get answer jsut you are sorry and that missing clip on is on way ,but it didn't happen it passed 14 days .

September 22, 2021
Hemmet® Brand  logo

Reply from Hemmet® Brand

Dear customer,
It was our concern to find a solution for your order problem.
Unfortunately we have been having problems with our international shippers lately and we have had to delay several shipments.

We sincerely hope you will reevaluate us again in the future.

Rated 1 out of 5 stars

Unfortunately I didn’t receive my…

Unfortunately I didn’t receive my glasses… 🙁

September 15, 2021
Unprompted review
Hemmet® Brand  logo

Reply from Hemmet® Brand

Dear customer,

we apologize for the delay with which you received your order. Unfortunately we have been having problems with our international shippers lately and we have had to delay several shipments.

We sincerely hope you will reevaluate us again in the future.

Rated 2 out of 5 stars

The glasses arrived on time but seeing them in detail, the quality is mediocre

The glasses arrived on time, excellent shipment. The beautiful packaging, amazing merchandising, apparently they look well done. But seeing them in detail, the quality is mediocre, the clip leaves gaps and above all two lenses that overlap reduce the visual clarity. When it is windy the clip on it is squeezing.
Gogo reflections, unnecessary secondary clip as it is too wide and does not hook properly.
And the spare clip on that i bought (pink one) it is not similar with the photos; it is just a pink mirror.
It did not meet my expectations at all.

September 8, 2021
Hemmet® Brand  logo

Reply from Hemmet® Brand

Dear customer,
we are sorry to read this but thank you anyway for deciding to share your shopping experience.

We are constantly working to improve the quality of our products more and more while maintaining the affordable prices we offer to the public. That is why we thank you for your feedback and we sincerely hope we will have the opportunity to be re-evaluated in the future.

Rated 5 out of 5 stars

Best Glasses I have ever had

I orders the vintage raider with contact lenses and a clip-on series 2. Everything came in a nice little package. Everything was AMAZING. I love my new look a lot. 10/10 will buy again.

September 6, 2021
Unprompted review
Rated 4 out of 5 stars

I really like your clip on sunglasses

I really like your clip on sunglasses im gonna buy another pair soon.But i gotta ask if u can make them bigger because i think that would be even more awesome?
Materials are great and quality is also great,presentation 10/10

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Second time making a purchase

Second time making a purchase. Seriously love these sunnies and the service is amazing. Very consistent in quality production and professional. Thank you.

September 3, 2021
Unprompted review
Rated 3 out of 5 stars

Hello,

Hello,
I was so happy that I found glasses like this one, 2in1. I can’t comment the product because I’m still waiting delivery. What can I say, is that the delivery time is longer that said. I order the product before one week and 1 day.

September 2, 2021
Unprompted review

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