I bought the 1000mg CBD oil and after taking a few drops had a severe adverse reaction. Hempura also known as British Cannabis did not respond to my emails and their helpline number is fake - it jus... See more
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Product arrived promptly and packaged to fit through letterbox, which is always helpful. Bought these as my previous supplier had stopped producing 10mcg cbd capsules. Very pleased with my purchase an... See more
Company replied
Great product for me, suffer with depression, anxiety and stress having been on anti depressants for many years I decided I didnt want to be on conventional medication anymore. Struggled massively com... See more
Company replied
Great Product & packaging with a real nice brochure, I’m a first time purchaser after doing some research Hempura came in the top 10 CBD producers. I picked them above the others as they where a smal... See more
Company replied
Company details
Written by the company
Hempura was founded in 2017 in the United Kingdom as a premium British CBD Oil UK brand. We possess a range of extremely high-quality CBD products that are always natural and never artificial, utilizing natural hemp extracts from organically grown hemp to produce a fantastic range of products. We never use synthetically derived CBD or artificial flavours or additives. Our products are made from carefully selected hemp plants using clean extraction processes, preserving the natural hemp constituents to produce full-bodied extracts and products. We offer a wide range of premium quality products that include UK CBD oils, capsules, vape liquids, chocolates, creams, hemp teas and more. Hempura covers all of the UK & most countries in the EU with quick and discreet delivery*. Each product is backed by lab certificates that guarantee contents, quality and purity in every batch.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 08003029442
- support@hempura.shop
- hempura.shop
4.5
Excellent
768 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Service excellent
Service excellent. Product received in 3 days. I had been using broad spectrum CBD but some research told me the full spectrum would be more effective. This proved to be true for me after having tried both. 1 bottle of full was the same price as 3 of the broad but its false economy as you need far less of this product to achieve better results. Thoroughly recommend.
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December 17, 2020
Unprompted review
Reply from Hempura CBD
Hi Malcolm,
Thank you for taking the time to leave us such a great review. I am delighted to hear that you have been happy with our products and services and that you are receiving the benefits which is great.
If you need any further help at all please do let me know and I will be more than happy to help help
Take care and best wishes,
Rachael ~ Hempura
Hempura is the Name you can Trust!
I have tried many different brands, looking for one that would satisfy and meet all my needs. I stopped looking once I discovered and tried Hempura CBD oil drops! It does exactly what it says and the price is right!
Genevieve
December 16, 2020
Unprompted review
Reply from Hempura CBD
Hi Genevieve,
Thank you so much for leaving us an amazing review so great to hear that you have been happy with your Hempura experience and receiving the great benefits.
Take care and best wishes,
Rachael~Hempura
Excellent service and product
Excellent service, fast delivery, quality product. Highly recommended, will definitely purchase from Hempura in the future.
December 14, 2020
Unprompted review
Reply from Hempura CBD
Hi there Helen,
Thank you for taking the time to leave us such a lovely positive review I really do appreciate it.
I am so pleased to hear that you have been happy with your Hempura experience and look forward to welcoming you back to us again soon.
With best wishes,
Rachael ~ Hempura
Have been buying this for a while now
Have been buying this for a while now, very pleased with the ordering, prompt delivery etc. so will continue in the future - can recommend.
December 12, 2020
Unprompted review
Reply from Hempura CBD
Thank you so much Darryl for your great review I really appreciate you sharing your feedback with us and also with others. It is great to hear that you have been happy with our services.
Once again thank you for your continued support and I look forward to hearing from you again soon
With best wishes,
Rachael ~ Hempura
This is the first time I have tried CBD…
This is the first time I have tried CBD oil. The service from Hempura is excellent, from the initial order to being able to track the progress of the delivery. I will definitely be ordering from them in the future.
December 12, 2020
Unprompted review
Reply from Hempura CBD
Hi there,
Thank you so much for taking the time to contact us with your amazing review, I am delighted to hear that you have been happy with your Hempura experience.
I very much look forward to welcoming you back to us again soon
With best wishes,
Rachael ~ Hempura
Good products and service and…
Good products and service and occasionally you get some good deals. I use the vape liquid and it tastes good and seems to relieve my anxiety.
December 11, 2020
Unprompted review
Reply from Hempura CBD
Hi Danny,
Thank you so much for leaving us such a kind review.
Unfortunately, to adhere to government legislation in regards to medicinal products and CBD we must humbly request that our customers kindly amend their reviews to remove the mention of the relief of any specific medical symptom or health claim, in this instance anxiety. All other copy is perfect, as long as no specific symptom or ailment is mentioned. In the eyes of the law, it is deemed that by allowing a review containing medical claims to remain online, we are inadvertently advertising our products as medicinal products and not food supplements.
If you would be so kind as to amend your review and simply remove the specific symptoms, this will enable us to continue using TrustPilot as a means for guests to see true feedback on our performance.
We apologise for any inconvenience and absolutely appreciate any frustrations.
Thank you for your valuable custom and for sharing your Hempura experience others.
UK Government Guidance Note - MHRA - "A guide to what is a medicinal product" Page 59 - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759581/012__GN8_-_final_2018_combined_doc_Oct.pdf
With many thanks,
Rachael~Hempura
Excellent service
I have been with Hempura for a few months now and the overall products and customer service are excellent They pack the products securely and delivery is prompt and they also supply great information with your purchase so you know what your getting and how to use it.
December 11, 2020
Unprompted review
Reply from Hempura CBD
Hi there,
It is great to hear that you have been happy with our products and services thank you so much for sharing you thoughts and feedback with us and also with others. I am pleased to hear that you have found the information helpful if you need any further help at all do please let me know.
Thank you again for your interest in Hempura and I look forward to hearing from you again soon.
With best wishes,
Rachael ~ Hempura
Great Product & packaging with a real…
Great Product & packaging with a real nice brochure, I’m a first time purchaser after doing some research Hempura came in the top 10 CBD producers.
I picked them above the others as they where a smaller company. Personality I like to support the smaller companies, they always seem to give that extra touch of customer care, I’ll definitely purchase again. Merry Christmas Hempura
December 7, 2020
Unprompted review
Reply from Hempura CBD
Hi there Mr Pike, great to hear from you and thank you so much for taking the time to leave us such an amazing positive review. I am so pleased that you have been happy with our products and services and I do really appreciate your feedback and also for sharing it with others too.
Wishing you a Merry Christmas and Happy New Year
Rachael ~ Hempura
Excellent brand and service
Excellent brand and service. Having tried a few other brands, Hempura was by far the best in terms of swift service and quality. I won't be going anywhere else now.
December 1, 2020
Unprompted review
Reply from Hempura CBD
Thank you so much Lizzy for your kind words I really do appreciate it. I am so pleased to hear that you have been happy with our products and service and delighted that you will continue to be one of our valuable customers that's great.
Take care and best wishes,
Rachael ~ Hempura
Very happy with your products
Very happy with your products. Quick delivery service. Will be ordering from you again definitely. Thank you.
December 1, 2020
Unprompted review
Reply from Hempura CBD
Hi Donna,
Thank you so much for taking the time to leave us a positive review, I am delighted to hear that you have been happy with your Hempura experience and I look forward to welcoming you back to us again soon.
With best wishes,
Rachael ~ Hempura
I cannot thank Hempura enough
I cannot thank Hempura enough. Their customer service is exceptional. The staff are kind, polite, knowledgable & a pleasure to deal with. I had a problem that was dealt with quickly & efficiently. I order the full spectrum highest strength oil for my father which he finds invaluable. We have tried other oils but always return to Hempura & don't plan to change anymore. It is a superior product & they deserve every success. Thankyou to everyone at Hempura for all your hardwork, especially through such a challenging year! 👌🌟🌟🌟🌟🌟
November 29, 2020
Unprompted review
Reply from Hempura CBD
Thank you so much Louise for your kind words and feedback which is much appreciated, it is my pleasure and such a delight to help both you and your father with your queries. I am so pleased to hear that you have been happy with your Hempura experience.
Please do let me know if you need any further help at all I will be more than happy to help
Take care and best wishes,
Rachael ~ Hempura
No issues, great product
I have not experience any issues when ordering from the website, I found all the information I required to chose the correct product and the item was dispatched quickly. I would recommend.
November 28, 2020
Unprompted review
Reply from Hempura CBD
Hi there Rebecca,
Thank you so much for sharing your feedback with us and also with others I really appreciate it. I am delighted to hear that you have been happy with our services that's great.
Once again thank you for your positive review and I look forward to welcoming you back to us again soon.
With best wishes,
Rachael ~ Hempura
Easy ordering and excellent support
The product information was well presented and ordering easy. Within the guidelines of what can be said about the benefits of such products I found the documentation helpful. The support desk was also very helpful in dealing with queries.
Ordering and delivery of the goods was relatively quick with the product arriving within 4 days of order.
November 28, 2020
Unprompted review
Reply from Hempura CBD
Hi Andrew,
Thank you so much for taking the time to leave us such an amazing positive review. I am so pleased that you have been happy with your Hempura experience it is always a pleasure to help you.
The delivery was a day or so later than normal unfortunately this was due to the Coronviras delays.
Once again thank you for your valuable custom and any time you need help with any further queries please just let me know.
With best wishes,
Rachael ~ Hempura
Tried at least 8 different cbd oils for…
Tried at least 8 different cbd oils for pain, Hempura is the one that works best for me.
November 24, 2020
Unprompted review
Reply from Hempura CBD
Hi Stuart,
Thank you so much for leaving us such a kind review.
Unfortunately, to adhere to government legislation in regards to medicinal products and CBD we must humbly request that our customers kindly amend their reviews to remove the mention of the relief of any specific medical symptom or health claim, in this instance chronic pain. All other copy is perfect, as long as no specific symptom or ailment is mentioned. In the eyes of the law, it is deemed that by allowing a review containing medical claims to remain online, we are inadvertently advertising our products as medicinal products and not food supplements.
If you would be so kind as to amend your review and simply remove the specific symptoms, this will enable us to continue using TrustPilot as a means for guests to see true feedback on our performance.
We apologise for any inconvenience and absolutely appreciate any frustrations.
Thank you for your valuable custom and for sharing your Hempura experience others.
UK Government Guidance Note - MHRA - "A guide to what is a medicinal product" Page 59 - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759581/012__GN8_-_final_2018_combined_doc_Oct.pdf
With many thanks
Rachael ~ Hempura
Hempura is my affordable go to brand
Affordable and reliable cbd capsules always delivers within a few days sometimes its not always the brands with the blockbuster milligrammage that work best .
One thrice a day .
These are the REAL MCCOY
November 23, 2020
Unprompted review
Reply from Hempura CBD
Hi Mark,
Thank you so much for your amazing feedback I really appreciate you taking the time to share your experience with us and also with others. I am delighted that you have been happy with our products and services that's great.
Once again thank you for your valuable custom and I look forward to welcoming you back to us again soon.
With best wishes,
Rachael ~ Hempura
Really pleased with Hempura
Really pleased with Hempura, brilliant service, prompt delivery and a great company. I use the CBD capsules and find them really effective, my daughter now takes them as well and she’s pleased with the results
November 23, 2020
Unprompted review
Reply from Hempura CBD
Hi Carl,
That's great news thank you so much for your amazing review, I am delighted to hear that both your daughter and yourself are receiving great benefits from our products.
Once again thank you for getting in touch and I look forward to welcoming you back to us again soon.
With best wishes,
Rachael ~ Hempura
Great company very professional
Great company very professional, great product.
November 16, 2020
Unprompted review
Reply from Hempura CBD
Many thanks Mark for reaching out to us and sharing your amazing feedback with us and also others, it is great to hear that you have been happy with your Hempura experience it is my pleasure to make sure that our customers remain happy and satisfied with our products and services.
Once again thank you for your positive review and I look forward to hearing from you again soon.
With best wishes,
Rachael~Hempura
very informative information given by…
very informative information given by Hempura.
Nicely packaged product. Delivered very quickly from order placement. Arrived on time. Have recommended them to lots of people already. The oil has defiantly helped me to sleep and be less anxious. Will buy again.
November 13, 2020
Unprompted review
Reply from Hempura CBD
Hi Simon,
Thank you so much for leaving us such a kind review.
Unfortunately, to adhere to government legislation in regards to medicinal products and CBD we must humbly request that our customers kindly amend their reviews to remove the mention of the relief of any specific medical symptom or health claim, in this instance sleep and anxious. All other copy is perfect, as long as no specific symptom or ailment is mentioned. In the eyes of the law, it is deemed that by allowing a review containing medical claims to remain online, we are inadvertently advertising our products as medicinal products and not food supplements.
If you would be so kind as to amend your review and simply remove the specific symptoms, this will enable us to continue using TrustPilot as a means for guests to see true feedback on our performance.
We apologise for any inconvenience and absolutely appreciate any frustrations.
Thank you for your valuable custom and for sharing your Hempura experience others.
UK Government Guidance Note - MHRA - "A guide to what is a medicinal product" Page 59 - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759581/012__GN8_-_final_2018_combined_doc_Oct.pdf
With many thanks
Rachael ~ Hempura
Amazing quality
Amazing quality, product is always dispatched quickly and customer service is always really helpful
November 13, 2020
Unprompted review
Reply from Hempura CBD
Thank you so much Meg for taking the time to leave us such an amazing review, I am delighted to hear that you have been happy with your Hempura experience and I really appreciate that you have been willing to share your feedback with others.
Take care and best wishes,
Rachael ~ Hempura
Brilliant customer service!
A little expensive for the doses needed for serious conditions, but brilliant customer service.
November 12, 2020
Unprompted review
Reply from Hempura CBD
Thank you so much Bill for taking the time to leave us so a delightful review, I am so pleased that you have been happy with your Hempura experience.
Take care and I look forward to hearing from you again soon.
Rachael ~ Hempura
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