Henley Fan Company 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic product, great customer service from start to finish. Very prompt delivery. My electrician was most impressed by the quality. Expensive but worth every penny

Rated 5 out of 5 stars

Great company, Great products and amazing staff. My bed fan has lasted 8 and half years before finally giving up on me. It's been used all day every day not only at night but during day (keeps dog c... See more

Rated 5 out of 5 stars

Firstly thanks to Niki for all your help in choosing my fans. Purchased three fans, a zephyr, Falcon and seabird. Fans are now in situ and I am well pleased with them, as Niki said, they are extremall... See more

Rated 5 out of 5 stars

Really pleased with our Matthews-Atlas fan, good price, quick delivery, and really good communication from Niki especially when, after ordering, we decided to swap from 52" down to 42". Niki just hand... See more

Company details

  1. Conservatory Specialist
  2. Ceiling Supplier
  3. Boiler and Heating Service

Written by the company

We are the UK's no 1 supplier of eco designer ceiling fans. We have been importing ceiling fans for over 27 years and stock the best models from the 6 best global ceiling fan brands, all with a 10 yr or lifetime warranty: Hunter, Matthews Fan, MrKen, Minka Aire, Casafan and our own. We offer the largest choice for the home, conservatory, office, hotel, restaurant and large HVLS fans for commercial or industrial buildings all available from our UK warehouse. We also sell our own brand premium quality waste disposal units Waste Force.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with, good communication and quality products

June 9, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments.

Rated 5 out of 5 stars

Excellent!

I have ordered twice from the Henley Fan Company and had excellent service both times. I highly recommend this company!

June 7, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

Excellent service

Excellent service, communication, delivery and the product was as described, very pleased indeed and I would not hesitate in ordering again from Henley Fan company. I ordered a waste disposal unit and requested it be delivered within 48 hrs. I was very pleased and surprised that customer service took the time and effort to follow up my request by telephone and assured me they would do their best to meet my preferred delivery date. The unit arrived on time and was fitted on the day of arrival, all within 72hrs from the time of ordering. Excellent all round service. Many thanks.

June 2, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

What an excellent service and support.

What an excellent service and support.

After 7 years a motor failed on my Hunter Fan yet the Henley Fan company replaced the defective unit within only a few days.

The Henley Fan company coordinated this and I cannot thank them enough. I have subsequently purchased an additional fan for another bedroom

The Henley Fan company products are excellent.

We have purchased 5 of their fans over the past 12 years and cannot endorse them enough - an excellent company and product.

June 1, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

Not needed to use much but I did email…

Not needed to use much but I did email a question and got a quick answer....the fan itself is an absolute godsend. Bit pricey but I tried to make my own with a fan, a step and duvet which showed I would use it...lol

June 1, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and glad it has been useful to you :)

Rated 5 out of 5 stars

Ceiling fan stopped

Ceiling fan stopped, quick browse on the internet suggested the receiver unit had pack up. Called Nikki at Henley fans, quick bit of info from her I bought the correct receiver unit, couple of days later it arrived, fitted and working A++++ service

May 27, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review - I am glad you are up and running quickly :)

Rated 5 out of 5 stars

Amazing fans

Amazing fans, amazing company will use again and again

May 23, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review!

Rated 5 out of 5 stars

We had very efficient

We had very efficient, polite and friendly service from beginning to end. Couldn't have asked for better!

May 20, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 4 out of 5 stars

Unable to complete payment via website

Unable to complete payment via website. Received phone call as a follow up to that and able complete payment over the phone. Excellent recovery by Henley staff otherwise would have been a lost sale

May 18, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience - Niki was very helpful and knowledgeable about choosing the right tan for my room. Arrived next day.

May 11, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

Bought a Hunter Bayport fan and light…

Bought a Hunter Bayport fan and light kit. The fan works beautifully and silent with no wobble at all. The light kit we put up but found we didn't like it but were able to get it returned which was fantastic. My only criticism is that the electric cabling was not long enough to run up inside the 4ft extension rod, and I ended up splicing my own cables in. I would have given 4 stars for that, but on balance with great service and lovely silent fan 5 stars is still warranted.

May 6, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 4 out of 5 stars

Service and follow up from Henley Fans…

Service and follow up from Henley Fans was great but promised to deliver Monday so stayed in. But did not deliver till Tuesday.

May 3, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review. We apologise as that was a bank holiday weekend so APC should have accounted for that. We have fed it back to them.

Rated 5 out of 5 stars

Highly Recommended !!

This is the second Henley Fan I have bought. I have had mine a few years and it certainly does the job. With adjustable heights and speeds it makes my nights a lot more comfortable. The one I’ve just bought is for our daughter for her birthday who is desperate for a cool nights sleep. This one has a remote control which is great. Highly recommended !!

April 12, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

First class service

First class service. Niki was very helpful with my questions and requirements via phone and email contact. The Zephyr fan I purchased looks great in our conservatory.

April 6, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

Express shipping

Express shipping, very easy to make transaction. Highly recommended.
5 star service !!!!!!!!!!!

April 5, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

Rated 5 out of 5 stars

Another great product

As usual, a superb product, looks great, works well, and not too hard to install. Our first outdoor Hunter, bring on the sunshine!

March 22, 2022
Henley Fan Company logo

Reply from Henley Fan Company

Thank you for your review and kind comments!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look