Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening. I also appreciate that we were selling in a diff... See more
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Company details
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Henry Adams: estate agents, lettings agents, chartered surveyors, auctioneers, commercial, rural & development experts with offices in Sussex, Surrey & Hampshire
Contact info
Baffins Lane, PO19 1UA, Chichester, United Kingdom
- henryadams.co.uk
No recent history of asking for reviews
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Replied to 70% of negative reviews
Typically replies within 1 week
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The agent was very professional and…
The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly.
I would definitely use this company again .

Reply from Henry Adams
I have recently rented a property…
I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.

Reply from Henry Adams
Totally On The Ball
Brilliant! From start to finish, the team at Henry Adams made the sale of my mum’s house so easy. They arranged for the EPC, chased solicitors, gave me clear and regular updates and gave me contacts to get things sorted.
Excellent customer service - exactly how it should be.

Reply from Henry Adams
I would like to say how brilliant James…
I would like to say how brilliant James is in the Bognor branch of Henry Adams.Had a problem in the property.Spoke to James about the problem.Hr was straight onto it and is now being sorted.He s very helpful,friendly,polite and professionel
I had a great experience dealing with Jane
Jane was really knowledgeable and friendly, and I felt comfortable dealing with her.
Her communication was good and she always kept me updated. She explains things well and was quick to find out and respond to any queries.
Henry Adams made our dreams a reality
We relied on Jane for regular updates, calm practical responses and consistent replies keeping the information pathway between us and our seller open. We can’t thank Henry Adams enough for being so very responsive knowledgeable kind and good humoured. Whole heartedly recommend Henry Adams East Wittering lovely to work with and top class skills not to mention the welcome gifts so nice !

Reply from Henry Adams
Outstanding Service
We have been using Henry Adams (Horsham) since 2015 and always find them to be extremely professional and efficient.
We have no hesitation in recommending HA Lettings for your property letting needs.

Reply from Henry Adams
Henry Adams were excellent with the…
Henry Adams were excellent with the sale of my bungalow. Friendly, approachable, helpful and efficient in every way. Amy and Ella were brilliant. Highly recommend.

Reply from Henry Adams
Big thanks to Chrissie and all at Henry…
Big thanks to Chrissie and all at Henry Adam’s for helping in my search for a retirement flat here in Chichester. So professional and everything worked out so well both sellers and buyers. Moved in just before Christmas and now well settled in. Thanks again Chrissie for your help.

Reply from Henry Adams
FAKE GOLD ALERT
FAKE GOLD ALERT
Henry Adams Fine Art Auctioneers
We bought a gold ring from Henry Adams Fine Art Auctioneers in a high-end jewelry sale for nearly £300.
When we sent the ring to a jeweler to be resized , we were told by the jeweler that when they machine tested it, it turned out to be fake gold!!
We sent it back to Henry Adams, explaining it was fake gold . Their TV celebrity emailed us to tell us,
''It was never sold as gold''
even though it was placed in a high-end jewelry sale...
we never got our money back.
Proper Betrug
Tread with caution.
We did not sell with Henry Adam’s but…
We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch
Always gave feedback from the viewings…
Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening.
I also appreciate that we were selling in a difficult market and Henry Adams worked very hard to secure a sale on our behalf.
Henry Adams have looked after the…
Henry Adams have looked after the letting of 8 flats for us for about 7 years and they have done an excellent job. Sophie and her team are very professional and helpful always going the extra mile to help the transition between tenants as smooth as possible.
Avoid
My experience with this agency has been nothing short of terrible. Every person who showed me properties looked like they would rather be anywhere else. No interest, no motivation, and often giving incorrect information. The level of incompetence was obvious from the very first visit.
Buying a home is already stressful enough on its own, you really don’t need the added frustration of dealing with people who either don’t know how to do their job or simply don’t care. Unfortunately, that’s exactly what I got.
The buying process was just as bad. It’s crystal clear that they only care about the money. No support, no follow-up, no courtesy, not even a basic congratulations card after spending a huge amount of money on a home. For a company that practically has a monopoly in the city, the quality of service is shockingly poor.
If you have the option, choose another agency or deal directly with private sellers. This has been one of the worst customer experiences I’ve ever had. I would never use them again, and I genuinely advise others to avoid them.

Reply from Henry Adams
we had a lovely experience dealing with…
we had a lovely experience dealing with the Henry Adams office in Storrington, it was not an easy purchase due to multiple reasons but the staff and the sellers kept the faith and we got our dream, so thankyou to all there especially Christina

Reply from Henry Adams
Be careful when moving out
They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!

Reply from Henry Adams
Henry Adams Bognor …
recently rented a property through Henry Adams, and the experience was smooth and professional from start to finish. The team communicated clearly at every stage, from booking the viewing to completing the paperwork, and they were quick to answer any questions I had throughout the process. Move-in was well organised, and the property was handed over clean and in good condition. Since moving in, any small issues have been dealt with promptly, and I’ve appreciated how approachable and helpful the staff have been. Overall, Henry Adams made renting straightforward and stress-free, and I would happily recommend them.
Aga is who dealt with this and was brilliant .

Reply from Henry Adams
Exemplary service
We worked with Oliver and Gail from the Bognor branch, to purchase our apartment. They were both professional, friendly and fully engaged in progressing the sale.

Reply from Henry Adams
We had set back when our buyers pulled…
We had set back when our buyers pulled out through illness but we got there in the end well done.

Reply from Henry Adams
I used the Selsey branch and living in…
I used the Selsey branch and living in Cheshire everything I did was from there so with the wonderful help from Kevin and his team there it made what could have been a difficult process into a smooth property sale. As I was a trustee of the property and knew very little about it the staff helped so much with the looking after of the property until the eventual sale. I cannot recommend them enough. thank you

Reply from Henry Adams
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