Henryka Jewellery  Reviews 

522
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewellery designs, noting that the pieces match their online descriptions and photographs perfectly and make wonderful gifts for loved ones. People also highlight the exceptionally fast delivery service, explaining that orders always arrive securely packaged and well ahead of the expected schedule. However, some people mentioned occasional issues with product details or durability, such as receiving uncomfortably thin chains, items being difficult to tell apart, or experiencing occasional breakage. Despite these minor drawbacks, consumers remain highly satisfied with the helpful customer support, overall service quality, and beautiful purchased items.

What people talk about most

Product

Customers consistently note positive experiences with the product, frequently praising the high quality and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made designs and stunning... See more

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting that items arrive... See more

Order

People report positive experiences with order, frequently expressing delight over prompt delivery times and... See more

Service

Customers had positive experiences with service, frequently praising the excellent support and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wrote a review a week ago saying that I loved gteh bracelet but not the packaging so much, I received a quick email from Hollie who offered to send me an alternative box which came today. Little thi... See more

Rated 5 out of 5 stars

Ordered a matching necklace and earrings for a birthday present. They came in individual boxes with cardboard sleeves to protect them. The order was dispatched quickly and arrived in plenty time for t... See more

Rated 5 out of 5 stars

Found the beautiful puffin earrings on google. Delivered extremely quickly. Love them. Getting the necklace next followed by the large greyhound and matching earrings. They were packed securely and no... See more

Rated 5 out of 5 stars

Lovely jewellery, exactly as described. I'd seen Henryka jewellery in shops/outlets and was impressed by the quality and unique designs. That gave me the confidence to order from their website and I... See more


Company details

  1. Jewelry Store

Written by the company

Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

522 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(522)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

I love it!

The quality of the pendants is stunning. I love everything about them. The delivery was fast. That is not my first and definitely not my last shop in this store.

October 9, 2025
Rated 5 out of 5 stars

Beautiful quality sterling silver…

Beautiful quality sterling silver earrings earrings for an excellent price. I have bought a couple of different sets jewellery sets of matching earrings and necklaces from Henryka (amber and blue agate), but there is so much to choose from I'm sure I'll be back looking for the perfect gifts for friends and family.

October 3, 2025
Rated 5 out of 5 stars

Henryka jewellery a gem of a shop

Love this site bought my wife a sliver robin with red coral breast as it was our 35th wedding anniversary and that is coral bought on the thursday and it was deliverd on the Saturday which is excellent service and my wife loves it plus I also got a £15.00 off voucher come through now aswell highly recommend them well worth a look

October 3, 2025
Rated 5 out of 5 stars

Puffin earrings

Found the beautiful puffin earrings on google. Delivered extremely quickly. Love them. Getting the necklace next followed by the large greyhound and matching earrings. They were packed securely and no damage to the outer packaging. Thank you so very much 😊

October 2, 2025
Rated 5 out of 5 stars

Will order again

Ordered a matching necklace and earrings for a birthday present. They came in individual boxes with cardboard sleeves to protect them. The order was dispatched quickly and arrived in plenty time for the birthday. Will definitely order again

September 29, 2025
Rated 3 out of 5 stars

Great customer service

Great customer service!!!!
Sadly issues with ring that I purchased. However Hollie is going above and beyond to fix this.

September 25, 2025
Rated 2 out of 5 stars

The necklace was not like the picture…

The necklace was not like the picture and certainly not worth the price. It looked very cheap

September 22, 2025
Henryka Jewellery  logo

Reply from Henryka Jewellery

Dear Lesley, Thank you for your review. I'm sorry to hear that you're happy with your Giraffe necklace. We do provide product dimensions and a model photo of the necklace being worn. We are redesigning this necklace to make it more 3D. I can only apologise it didn't meet your expectations, and we will take your feedback on board to improve. Best wishes, Hollie

Rated 2 out of 5 stars

Ordered whippet earrings

Ordered whippet earrings, when they came the leg on one of the dogs looked odd/faulty, contacted Henryka who were spot on and sent anither pair.....these are exactly the same, not sure if i will wear them

September 19, 2025
Henryka Jewellery  logo

Reply from Henryka Jewellery

Dear Debra, I'm so sorry to hear about the replacement earrings. They are completely handmade and every care is taken to make sure they a true reflection of the product photo. I will follow up with you on email and get another pair sent to you. Best wishes, Hollie

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