HERBAL CHOICE TEA'S  Reviews 12

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Natural Foods Store

Written by the company

Best Herbal Tea's in the UK


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex has great customer service

I had an excellent experience with Alex; he was very understanding and friendly also very respectful, He even went out of his way to deliver the item to my residence, despite the distance.
I highly recommend this to all individuals.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

The Instant ginger tea is fantastic

The Instant ginger tea is fantastic, great product lovely company

October 15, 2025
Unprompted review
HERBAL CHOICE TEA'S  logo

Reply from HERBAL CHOICE TEA'S

Thank you for your candid review. Enjoy your Instant Ginger Tea.

Rated 5 out of 5 stars

Great service

Recieved my order hand delivered in record time. Excellent customer service and very quick response to my queries. Will definitely recommend and purchase from them again.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Going that extra mile

After buying these teas from my corner shop which then stopped selling this brand I found this site. I have made a few orders with them and recently I had an issue with an order not arriving.

I contacted them via WhatsApp and after a few days got a response that someone was looking into my order. The next day got a call saying my order never made it into there system. I understood as tech issues happen, but they felt so bad about it they actually got someone to hand deliver my order so it could arrive before Xmas.
That is such great service going that extra mile which I greatly appreciated and will definitely continue buying from them in the future.

December 23, 2023
Unprompted review
HERBAL CHOICE TEA'S  logo

Reply from HERBAL CHOICE TEA'S

Thank you for your candid review. we appreciate and value our customers.

Rated 3 out of 5 stars

quick response…

I liked the quick response to the delivery of my order but I am not happy with the response to an email I sent to them a day after I placed the order and upto now I still have not had a response back from them.

July 29, 2023
HERBAL CHOICE TEA'S  logo

Reply from HERBAL CHOICE TEA'S

Hi, Patricia,
Thank you for you candid review, sorry we didn't respond to your email, we never received it, hence you received no response! The most important thing now, is that you received your order in record time. Once again, sincere apologies for not responding to your email.
Regards,

Herbal Choice Tea's

Rated 5 out of 5 stars

Found these teas in a corner shop then…

Found these teas in a corner shop then when I went back to buy some more they didn’t have any and so I looked online and found this website and was happy, the process was straight forward and delivery was quick and will be buying on a regular basis.

June 10, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look