herbcastle.co Reviews 112

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

the website seem s to have forgotten my login info so i stopped using it, also the product is inconsistent, my friend ordered a few different kinds back in spring that were all the exact samestuff, gr... See more

Company replied

Rated 5 out of 5 stars

Good products and excellent customer service! We've ordered a variety of product from them - flower, prerolls, gummies, shrooms and hash. The only time we were unhappy with our hash (which we order q... See more

Rated 5 out of 5 stars

Thanks so much, Herb Castle folks, for being so professional, helpful and kind! Your products are of great quality and all my interactions with you have been very positive so far. I highly reco... See more

Company replied

Rated 5 out of 5 stars

My order was delivered to wrong location by Canada Post. This isn't the first time either. Both times the customer service I received was fantastic. This last time, I was even resent my order, plus a... See more

Company details

  1. Cannabis store

Written by the company

Herbcastle- Buy Weed online - Best Mail Order Marijuana Herbcastle is your #1 source for Mail Order Marijuana in Canada. We provide around the clock customer service and highest quality cannabis. Free shipping on orders over $99.


Contact info

4.1

Great

TrustScore 4 out of 5

112 reviews

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Rated 3 out of 5 stars

I had a few hick ups but they resolved…

I had a few hick ups but they resolved it as soon as they were able to so I give three stars. However they try their best to help out as much as they can

January 3, 2021
Unprompted review
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Reply from herbcastle.co

Hi Jasmine . Glad we were able to resolve your issues and we are very happy for your business. Wishing you the best for the New Years :) thank you.

Rated 5 out of 5 stars

Really good expérience

Really good expérience, good weed, and Good price !

January 3, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

Happy you had a good experience shopping with us :)

Rated 5 out of 5 stars

Great site! Great products

The site is clear and simple to use. Its gives you multiple choices to products to chose from. The variety of smoke and treats is unbelievable! Bottom line i never use to buy products of smoke on line ever. Now I'm loyal to Herb Castle customer. Favorite treat of my is 🍍 flavor Hash. Try it.. you won't be disappointed. I give them all around with site and products 2 thumbs up.

January 3, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

We Love our loyal customers. Thank you for your continued support.

Rated 5 out of 5 stars

Great site!

Great site! Found everything I needed, from flowers to edibles Herb Castle had it all! Will definitely be using this site again.

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Product is awesome great shipping

Product is awesome great shipping
The price is right.

Keep up the good work herb castle.

January 3, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

Hi Allan happy holidays Thank you for your continued support and we wish you the best for the new year!

Rated 5 out of 5 stars

Very simple process

Very simple process, great selection and good value. Across Canada within the week (give or take .. Canada post!)

Great site and easy to use.

January 3, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

Thanks Gabriel :) We are trying our best .

Rated 3 out of 5 stars

I ordered morrocan hash

I ordered morrocan hash,it was not the same product than the picture on the site... the hash was ok. A medium grade quality and false pictures... not impressed by this site !

January 2, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

We are very sorry to hear about this. Our Customer Service Manager has sent you an email to follow up. Thank you for your review!

Rated 4 out of 5 stars

All good

Good selection and quality of product, straightforward and reliable on-line process, decent delivery (and this has to do with Canada Post, not HC). All-in-all a positive experience.

January 2, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

Thank you for your kind wordsIt’s a pleasure we will do our very best to get you your orders on time.

Rated 5 out of 5 stars

Perfect

Good stuff, good price, really good service. Try it :)

January 2, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

I agree with you :) thank you

Rated 5 out of 5 stars

Great distributor

As always your products are very good quality, delivery is typically quite prompt and the customer service particularly Bri is second to none.
Thank you
Kim

January 2, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

Thank you Kim for your kind words our team will continue to provide the best service possible to our customers . Your kind words are encouraging :)

Rated 5 out of 5 stars

GREAT EXPERIENCES

I enjoy using this company. They are friendly, honest and the customer service is great. Huge variety of products to choose from and they always have sales. Website is descriptive and easy to use. I have ordered many times and have never been disappointed.

January 2, 2021
Unprompted review
herbcastle.co logo

Reply from herbcastle.co

Awesome that is great to hear thank you Donna

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