the website seem s to have forgotten my login info so i stopped using it, also the product is inconsistent, my friend ordered a few different kinds back in spring that were all the exact samestuff, gr... See more
Company replied
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See what reviewers are saying
Good products and excellent customer service! We've ordered a variety of product from them - flower, prerolls, gummies, shrooms and hash. The only time we were unhappy with our hash (which we order q... See more
Thanks so much, Herb Castle folks, for being so professional, helpful and kind! Your products are of great quality and all my interactions with you have been very positive so far. I highly reco... See more
Company replied
My order was delivered to wrong location by Canada Post. This isn't the first time either. Both times the customer service I received was fantastic. This last time, I was even resent my order, plus a... See more
Company details
Written by the company
Herbcastle- Buy Weed online - Best Mail Order Marijuana Herbcastle is your #1 source for Mail Order Marijuana in Canada. We provide around the clock customer service and highest quality cannabis. Free shipping on orders over $99.
Contact info
I’m a costumer fan and I think…
I’m a costumer fan and I think Herbcastle has the best low prices and good quality for so many type of products. I’ve try many kind of your products and it’s the best.
January 2, 2021
Unprompted review
Everything we’ve tried has been great !
Everything we’ve tried has been great !
Each pkg is well labeled and definitely better prices, than in Alberta !
January 2, 2021
Unprompted review
Reply from herbcastle.co
Thank you ! Definitely try our new King craft selection if you haven’t yet we have just rolled it out it’s the best of the best .
Very happy with service and product
Very happy with service and product. Fast shipping and reliable.
January 2, 2021
Unprompted review
You're the Bomb!
Thanks so much, Herb Castle folks, for being so professional, helpful and kind! Your products are of great quality and all my interactions with you have been very positive so far. I highly recommend you to others!
Thank you!
Karen
(Only complaint is that you seem not to be carrying Mary's Indica 300mg gummies anymore. They're my favorites and there is nothing like them in other the other brands. 🤤)
January 2, 2021
Unprompted review
Reply from herbcastle.co
We will definitely be getting more of the Mary's indica gummies! I will have one of our Customer Service Representatives email you as soon as we have an eta. Thank you for your kind words and support!
Awsume stuff
They where helpful in anywhere I need help and there products are good
January 2, 2021
Unprompted review
Been using them for while
Been using them for while, quality product it’s ok based on what I order, the hard part is the shipping otherwise they have a great costumer service, and their price is fair and have a good offers !!
January 2, 2021
Unprompted review
Best stuff i ever had
January 2, 2021
Unprompted review
Nice nugs at a good price
January 2, 2021
Unprompted review
Awesome working with u guys
January 2, 2021
Unprompted review
The stuff I received was of good…
The stuff I received was of good quality and delivered probably
January 2, 2021
Unprompted review
Reply from herbcastle.co
Hi Wayde, thank you so much for your review! We really appreciate the support :) We look forward to serving you again!
Excellent experience and great customer…
Excellent experience and great customer service with this company...The only constructive criticism I would give is that inventory on certain items are limited or become out of stock frequently without being replenished for a while...
January 2, 2021
Unprompted review
Reply from herbcastle.co
Hi Robert! Thank you for your feedback. We apologize for the stock issues, since the pandemic began it has unfortunately taken us longer to receive our shipments, resulting in products going out of stock more frequently and not being replenished for a longer period. We are doing our best to rectify this as we always want to have a great selection of products available. We really appreciate your support and will continue to work on this!
I love the product good price awesome…
I love the product good price awesome customer service
January 1, 2021
Unprompted review
Arrived on time and great quality and…
Arrived on time and great quality and in good condition.
January 1, 2021
Unprompted review
Herb castle is also legit,you will get…
Herb castle is also legit,you will get what you paid for,don't need sunglasses,not shady at all
January 1, 2021
Unprompted review
Pretty awesome
Pretty awesome. Good selection and you get a lil sample of flower with every order. Plus discreet packaging. Two thumbs up my guy
January 1, 2021
Unprompted review
Amazing product at amazing prices
Amazing product at amazing prices! And it arrived fast!!!
January 1, 2021
Unprompted review
Two weeks no order
I was told it would take 3 days to ship it’s been almost 2 weeks and my tracking was just updated to say it will be 5 more days. Definitely won’t order again if this is the standard shipping
December 31, 2020
Reply from herbcastle.co
Hello Shawn,
I am so sorry for the wait on your order! Being the Christmas season as well as all the restrictions Canada Post must follow to keep us all safe due to Covid-19, packages were taking longer to be delivered. I'm very sorry, this is not at all our standard shipping. I checked your tracking and I see that your order was delivered today! I hope that you will try our products and consider updating your review :) I have also sent you an email to follow up.
Thank you so much
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