I've always received my order in a timely fashion. Once when it wasn't showing that it was shipped, i got concerned but i emailed them and they responded letting me know they needed time to process my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.
Contact info
Xudu Road , 461000, XuChang, China
- +8619937445808
- service@hermosahair.com
- hermosahair.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The braid wig is one of the best…
The braid wig is one of the best natural-looking wigs I have. More natural than even some of my lace wigs
I have only just discovered Hermosa…
I have only just discovered Hermosa hair and as I have been looking for a braided wig I ordered a unit and I was so happy with the wig I received, it even came quicker than I thought it would. I also received some free goodies with my wig. I’m now going to order another longer unit from them as the quality of the hair is so good. Thank you Hermosa :-)
Great customer service!wigs are good…
Great customer service!wigs are good quality
I received my two unit and they look…
I received my two unit and they look great fit well. This is my 4th purchase with you all and I'm always satified.
Amazing
Amazing, amazing, did I say amazing. Truly natural and realistic. I enjoy the comfort and the natural presentation. Please keep up the good work
Delighted with my order
I received my order as expected and in speedy time. My order contained extra goodies and gifts, and the wrapping was exceptional. The hair is beautiful.I'm happy with my order and planned to make another purchase from Hermosahair soon.
Customer service is top tier
Customer service is top tier! Wigs are as described. I’ve purchased 3 wigs so far from them and I’ll be back 🫶🏽
Hermosa Hair never disappoints
Hermosa Hair never disappoints! The quality of the hair is amazing — super soft, true to length, and no shedding or tangling. It blends perfectly and holds curls really well. Shipping was fast and the packaging was very professional. I’ve received so many compliments and will definitely continue ordering from Hermosa Hair. Highly recommend if you’re looking for reliable, high-quality bundles! 💕✨
Quick & Quality
Got this set for my lady as an early Xmas gift. Was sent out to ship the same day and came within 3 days! Very quick very efficient service. Quality product. Plus she look gorgeous in it. Representative even personally emailed me to make sure product was sent. Things like that make a difference with a company. Definitely would recommend for a woman getting something for themselves or even as a guy getting his girl a gift.
First time ordering from Hermosa
It was a bit overwhelming on navigating many options as I'm used to one type of wig. Fortunately, customer service helped me select and modify my wig to fit my big head. I received a gorgeous unit and am so happy to wear it. I will definitely be purchasing another wig from Hermosa. Plus I received it very quick!
Hermosa hair is real
Hermosa hair is real! At first I thought it’s a scam not until my hair was delivered and included with lot of gifts. Hair is nice and described, all hair accessories added. I recommend them for real!!
They was professional the wigs are…
They was professional the wigs are great quality
I was skeptical at first
I was skeptical at first, but the seller communicated very well and the hair I received was super soft and full and that’s what I expect all my wigs to be like
Two wigs $189
I ordered two wigs from Hermosa for $189, and I’m very impressed. Shipping was fast, and everything arrived neatly packaged. I received two beautiful 20 inch wigs, each in separate packaging, which I really appreciated. The hair quality is excellent soft, full, and gorgeous right out of the package. What stood out most was the customer service. They even reached out to make sure I received my order and was happy with my purchase.
GREAT COMPANY!!!
Shipping was really fast even with my hair needing to be processed for a couple of days. I got it right on time! The hair is super soft and bouncy! I have bought from this company before and they don’t disappoint!!! Will definitely be buying again!!!!!
Very fast shipping and communication
Very fast shipping and communication. Unit is nicely made and looks beautiful. I have a small h we ad so I will need the unit cut near the ears in order for me to use the tape for that area. Otherwise a nice wig and can't wait to have it installed.
A+ Experience
Ordering process was easy! My order came very quickly and I love the hair! Customer service even reached out to make sure I got my package. Definitely will order again.
ABSOLUTE Hair PERFECTION
Hermosahair has now become my ABSOLUTE GO TO FAVORITE PLACE to order my Wigs. The Wigs ALWAYS come EXACTLY as shown, color, texture, length and quality. I now have a small collection of Wigs from Hermosahair and it’s growing!! The prices are great and even better with the discounts offered. I Love Love Love ordering my Wigs from Hermosahair, they never fall short of Perfection!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








