Hermosahair Reviews 1,251

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the hair is soft, natural-looking, and true to length and density as advertised. Many appreciate the fast delivery service and the excellent customer service, highlighting quick responses and helpful communication. However, some customers experienced issues with their orders, including receiving damaged or ill-fitting products, or wigs that did not match the online pictures. A few people also reported dissatisfaction with communication and customer service regarding order problems or delays.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers praise the hair as... See more

Quality

Customers consistently note positive experiences with quality, praising the hair as soft, natural-looking,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

People report positive experiences with order. Many customers praise the quick delivery times, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always received my order in a timely fashion. Once when it wasn't showing that it was shipped, i got concerned but i emailed them and they responded letting me know they needed time to process my... See more

Rated 5 out of 5 stars

It was a bit overwhelming on navigating many options as I'm used to one type of wig. Fortunately, customer service helped me select and modify my wig to fit my big head. I received a gorgeous unit and... See more

Rated 5 out of 5 stars

I ordered two wigs from Hermosa for $189, and I’m very impressed. Shipping was fast, and everything arrived neatly packaged. I received two beautiful 20 inch wigs, each in separate packaging, which I... See more


Company details

  1. Wig Shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Loveee this company, great quality REAL hair, responsive customer service, repeat customer!

I've always received my order in a timely fashion. Once when it wasn't showing that it was shipped, i got concerned but i emailed them and they responded letting me know they needed time to process my hair color choice. They are responsive, and the quality is always amazing. This is my 3rd or 4th wig now. I will always shop here and nowhere else because im scared of getting bad quality wigs from scamming companies.

January 26, 2026
Rated 5 out of 5 stars

Just tried this wig and I’m honestly…

Just tried this wig and I’m honestly impressed. The hair is super soft, doesn’t shed much, and it looks really natural once it’s on. The lace blends well with my skin, and it was easy to install, even for a quick, beginner-friendly look. It holds curls nicely but also looks good straight. Overall, it’s comfortable, lightweight, and definitely worth the price. I’d buy it again.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a wig and it arrived on time

I ordered a wig and it arrived on time, but the cap was too big! I reached out to the company and the replied with 24hrs and exchanged the wig within 7 business days. Communicated every step of the way and was very professional. Thank you

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Wanted to try a new hair company…

Wanted to try a new hair company and it did not disappoint. And hey who can beat buying 2 wigs for only $189! Hair has minimal shed (most curly wigs shed) and no smell. Ready to go right out the box. Will definitely recommend friends and buy again

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and service

Hermosa wigs came quick and are great quality! I got a deal on TWO wigs for the price of one. Cant wait to show off and be cute! They have a few more, so I’m definitely purchasing again.

January 27, 2026
Unprompted review
Rated 4 out of 5 stars

Wig Review

I ordered the wig described below, and the lace blended in nicely with my deep skin tone. The hair holds curls very well and I've never had a problem with this company.

99J Burgundy Lace Front Wigs Body Wave Colored Human Hair Wigs 13x4 13x6 4x4 5x5 HD Lace Glueless Wigs
22 / 13x6 Lace / 180%

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

I love Hermosa hair

I absolutely love this wig from Hermosa Hair! The hair is super soft, the transparent lace melts beautifully, and the quality is amazing. It fits perfectly and looks so natural with minimal effort.
I'll definitely be buying from them again. Highly recommend!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

A must have!

This was my first order from Hermosa and it was absolutely great. I ordered a 613 26 inch body wave for my daughter’s birthday and it was beautiful. The HD lace was so easy to melt, the hairline was pre-plucked and pre bleached. The hair was so soft and it came with the cutest goodies in the bag! I highly recommend!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

The first thing I noticed was how cute…

The first thing I noticed was how cute the little purple bags are ! I especially loved the goodie bags inside. The hair is amazing and lace is really glueless and perfect for a quick but beautiful hair style 😍

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Hermosahair. They were very customer friendly, and the hair is of very good quality, and it looks as good as shown on their site. Very pleased with their product.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first purchase from this…

This is my first purchase from this company, delivery was on time , price was good and i love the quality of the wig .. It also come with a lot of free gifts , i will definitely order from this company again.. can’t wait to try the deep Wave

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

My Most Natural Looking Braided Wig Ever

I’m not an influencer—just a regular buyer who loved this 16 inch Knotless Boho Braided Wig. Price was right: $163.52 (regular $219.36, deal price $143.52). I ordered the 13x6 glueless, pre-cut HD lace curly human-hair wig in ombre. It arrived with dark roots that framed my face; because it’s real human hair I lightly dyed the roots and used a honey-blonde toner to blend the regrowth look to match the ends—about 10 minutes of lightening made it look like natural regrowth. The lace front is glueless with a comfortable band and a drawstring elastic in the back, so the fit is great and the braids look like they’re growing from my head. It’s light and airy, not heavy like other braided wigs I’ve tried; I just applied a bit of foundation along my hairline to match my skintone and got so many compliments last holiday season. This is natural easy wear bonus purchased -I highly recommend for a natural, easy wear.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very natural looking

Very natural looking, everyone thinks its my real hair. This hair projects my beauty without looking fake. Thank you so much hermosahair, you outdid yourself on this one !

January 28, 2026
Unprompted review

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