Placed an order with Matty yesterday morning for a fridge freezer. Dave and Chip delivered said fridge freezer before 10am today. Excellent service, friendly people and very efficient. Thank you on b... See more
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Herne Bay Domestics is an independent, family-run business which was established on the Herne Bay high street in 1984. Our reputation is built upon a combination of high-level customer service and care, and the ability to provide a large stock of domestic appliances at extremely competitive prices, as a result of close relationships with major manufacturers and being part of Euronics. We therefore believe that we have found the right balance between being able to care for the needs of every individual customer, whilst still often being able to offer the same products and prices as the biggest retailers in this field. Our team of delivery drivers and engineers are able to install every product we sell, as well as being able to demonstrate to customers how their new appliance works, and answering any queries on this matter. Meanwhile, our sales team are immediately on hand to fix any subsequent issues, as opposed to having to go through call centres and long queues. Our friendly team are always on hand and happy to help, either in-store or over the phone. Call: 01227 361536 for free help and advice on anything you may need. Phone lines open 09:00 – 17:00, Monday to Saturday.
89 High Street, CT6 5LQ, Herne Bay, United Kingdom
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I needed a replacement Bosch upright vacuum cleaner after my previous old one gave up. I contacted HB Domestics and was offered one at a v good price plus free delivery. What 5* service.
Highly recommend

Reply from Herne Bay Domestics
What excellent service, ordered yesterday afternoon, on my doorstep at eight o'clock this morning. Many thanks also to the two delivery men.

Reply from Herne Bay Domestics
Fantastic service from start to finish. Easy to book, with regular updates on arrival time. Leo could not have been more helpful. He arrived promptly with the right part, explained the problem and fixed it quickly, efficiently and at a very reasonable price. He even gave me some advice on another appliance. I can’t recommend this company highly enough and will definitely use them again.

Reply from Herne Bay Domestics
I’ve used Herne Bay Domestics for years and am never disappointed. Very good service from sales to repairs and they’re already ready to go the extra mile. Recently had a freezer repair very soon after a hip replacement op. The guy was made aware of this and patiently waited while I got to the door on crutches. He was professional and efficient throughout and carefully wiped and dried water on the floor after the repair so i wouldn’t slip.

Reply from Herne Bay Domestics
I have purchased two items from Herne Bay Domestics now and the experience has been great. From the ordering to the polite professionalism of the delivery driver.

Reply from Herne Bay Domestics
Very happy with service provided by Herne Bay Domestics. Called them for a washing machine repair and they came the next day. Texted a 3 hour time slot which was helpful. Reasonable prices. Polite and friendly service.

Reply from Herne Bay Domestics
Having had not such a successful experience with two well known white goods companies we were at the end of our tether as to what type of hinge set up we needed for our not so conventional measurements of our integrated unit so a friend recommended Herne Bay Domestics we visited them and a friendly gentleman was so helpful he arranged for a fitter to come out to us and measure up and advise on what type of integrated fridge freezer we could have and within 24 hours after his visit we had installation. A great 5 star experience from these people I would highly recommend and no doubt use again.

Reply from Herne Bay Domestics
Very friendly, helpful and professional service from start to finish. Leo arrived promptly on the initial visit to diagnose the fault and confirm a replacement part was needed. Telephone call to confirm convenient date to replace grill. Advised we were job number 5 that day and given a 3 hour slot. Leo arrived at 8.40 and completed the replacement. Excellent.

Reply from Herne Bay Domestics
Thank you to Phil and Dave who delivered and installed my Blomberg oven to me today. Was very happy to find out HBD deliver to my area which is so close to London. They were mindful of the redecoration in my property when carrying the oven through the flat.
Really happy with your service - thank you!!

Reply from Herne Bay Domestics
Bought an intergrated Bosch fridge on Saturday,salesman Nick very helpful.On Monday fridge installed by very good fitters. All in all an excellent service.

Reply from Herne Bay Domestics
Leo came out as promised following an earlier booked appointment. He called before hand to confirm times. He immediately diagnosed the problem (blown heating element) as our oven was not heating correctly.
New element installed and now all working fine. Great service. Highly recommended.

Reply from Herne Bay Domestics
Leo came out and fixed our tumble dryer efficiently and professionally. Would recommend.

Reply from Herne Bay Domestics
Brilliant to talk to some-one who was interested and able to solve my problem. Execellent installation and removal of defunct fridge. Highly recommended

Reply from Herne Bay Domestics
Engineer arrived before the appointed time and phoned before he came, which was a bonus.
Unfortunately we needed a new washing machine. The Engineer (Leo) helped me choose a replacement giving his expert advice and experience which was appreciated as the voice was overwhelming. Then organised for payment and provisional delivery via the office.

Reply from Herne Bay Domestics
Very good service. Helpful staff. My new washing machine delivery was arranged at a time to suit me. Delivered and fitted quickly & efficiently. Very polite and tidied up after installation. Have used Herne Bay Domestics before and prefer their personal service to the big chain stores. Would recommend.

Reply from Herne Bay Domestics
Exceptional service! I had a freezer crisis so I called up to order a new one and less than 3 hours later it was delivered.

Reply from Herne Bay Domestics
We called them to investigate our 9 year old dishwasher not working. They came out on time, on bank holiday Monday. They gave us an honest assessment of what the problem might be and after a good discussion we decided to buy a new dishwasher from them. They match prices, they pointed out the ones with a 5 year guarantee, we paid there and then. Next day they delivered and installed the new machine and took the old one away. A much better, more personal experience than going to a larger company.

Reply from Herne Bay Domestics
Timely delivery and installation. Working perfectly

Reply from Herne Bay Domestics

Reply from Herne Bay Domestics
Our oven stopped working and we contacted Herne Bay domestics via Facebook messenger. They kindly arranged mutually convenient date and time with us and oven was repaired. Professional, speedy, helpful service! Thank you.

Reply from Herne Bay Domestics
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