Hero's Pride has excellent customer service and product
Hero's Pride has excellent customer service. Sales Reps are knowledgeable, creative and informative. Excellent quality of product as well.
October 30, 2020
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
HERO’S PRIDE offers a competitive edge for YOU and ultimate value for YOUR CUSTOMER. Custom Patches: HERO’S PRIDE service is the easiest solution to handling the messy world of custom emblems while maintaining YOUR high margins. Over 4000 Stock Products: Innovating high-end quality for cost-conscious budgets, HERO’S PRIDE has been committed to Best Value since Hank and Emily Steinman started in their garage in 1981. Now with over 4000 products in our 17,000 square foot distribution center and a dedicated staff of 40, we offer you and your customer a variety of high-end value solutions for their embroidered, metal, and duty gear needs.
Contact info
8964 Oso Avenue, 91311, Chatsworth, United States
- 888-492-9122
- info@herospride.com
- herospride.com
My company has used Hero's Pride for…
My company has used Hero's Pride for over 15 years to produce our patches for our customers. In the past several years our Sales Rep. has given us top notch service and is always willing to listen to any of our concerns. We have checked out other companies and Hero's Pride works with you to help win the contracts.
October 27, 2020
Unprompted review
First off, quality of the work is the best I've seen.
Customer service is fast to respond and always helpful.
I have been dealing with Hero's Pride for over 20 years. My company has used other companies to make patches and the quality was no where near what I see here. Turnaround time is reasonable and if you need it faster there is an option for that. I have a brag book set up to show customers with the patch they brought in to be remake, and the new patch from Hero's Pride. The difference in quality is a strong selling point.
Are they the cheapest? Not always. Are they the Best? I think so.
September 24, 2016
Unprompted review
Reply from Hero's Pride
Thanks for the strong recommendation. We appreciate you taking the time to offer your comments.
Great Job
I use Hero's Pride very often. The staff are very helpful. They will answer any of your questions and help you find the product that will work best for you. The staff are helpful and great to deal with. The products sale great in my store.
September 23, 2016
Unprompted review
Reply from Hero's Pride
So glad you are pleased. Thanks!
Reply from Hero's Pride
Thanks for making us feel great!
Reply from Hero's Pride
Thank you. It’s a pleasure working with you.
Good, dependable service.
Heros's Pride has always given us good service. Their product selection is excellent.
September 22, 2016
Unprompted review
Reply from Hero's Pride
So glad you are pleased. Thanks!
Reply from Hero's Pride
Thank you for taking the time to write.
excellent
Have been dealing with Hero's Pride for years and I honestly do not have 1 complaint. Excellent customer service and prices.
September 22, 2016
Unprompted review
Reply from Hero's Pride
So glad you are pleased. Thanks!
Top Quality, Outstanding Customer Service!
Hero's Pride offers a great product line of the highest quality. They also have reasonable prices AND outstanding customer service.
September 22, 2016
Unprompted review
Reply from Hero's Pride
Thanks for making us feel great!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.