Hertfordshire Constabulary Reviews 53

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Widely reported in UK media that Samuel Smith has been awarded £34 thousand pounds for wrongful arrest and detention for social media posts. This is not a unique thing for this Force who have previou... See more

Rated 5 out of 5 stars

5 STARS IN EVERY WAY EXCEPT FOR THE COMPLAINT SYSTEM. I FOUND THE OPCC AND THE IOPC RIDICULOUS. THERE ARE INLY TWO IOPC OFFICES TO COVER THE WHILE OF ENGLAND SO IT MUST BE NEAR ENOUGH IMPOSSIBLE... See more

Rated 1 out of 5 stars

I have just seen the bodycam footage of a PC Gungum harrassing, verbally insulting and illegally detaining and arresting a vlogger. I hope this pathetic little PC has been reprimanded and retrained as... See more

Rated 1 out of 5 stars

Reported a welfare check on Friday on Monday still never checked.No wonder there is no faith in the police anymore

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Information on the policing of Hertfordshire.


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1.6

Bad

TrustScore 1.5 out of 5

53 reviews

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Rated 1 out of 5 stars

PC GunGum - The Worst

PC GunGum - What a terrible PC. Absolutely disgusting behaviour and completely unprofessional. Josh Gungum has embarrassed himself and should be held accountable

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Just disgraceful behaviour by PC…

Just disgraceful behaviour by PC Gungum, he is an embarrassment to the force and as a taxpayer I refuse to fund a clown like this who has no respect for the people he serves and zero idea of the law.
Horrible representation for Herts police.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

I have just seen the bodycam footage of…

I have just seen the bodycam footage of a PC Gungum harrassing, verbally insulting and illegally detaining and arresting a vlogger. I hope this pathetic little PC has been reprimanded and retrained as an absolute minimum. With his,attitude he should be nowhere near any member of the public as he quite clearly cannot control his emotions.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

After 4 plus years I have nothing but contempt for Hertfordshire Policing

After 4 plus years waiting for Police and the Council to deal with drug addict/dealer council tenants we were forced to leave the house and rent- i was living mortgage free having downsized to what was supposed to be a forever manageable home.
Despite catching these individuals drug friends during, not one but two drug raids, having their dealer at our door in error, also known to Police, having Police self congratulatory email at 1.07 telling me they had caught some individuals i had sent to them from my CCTV footage, they did absolutely nothing to help- despite over 200 plus Police reports.
Having been forced out Curtis Banks 511 told us on the phone that he was fully aware of the addicts: stating she had been very Open about it and we cant smell Cannabis in our house due to Osmosis, meaning they knew all along. So rather than be honest from the outset, wasted our time and wellbeing playing a game of report it and you will get action, to 3 years on saying, we were never coming out thats not our remit.
Our experience with this force is that they rely on PCSO Community Policing, which is basically sweep the drugs/dealing under the carpet. Then if people start getting sick of these Anti Social nutters, turn on the victims. Banks leading the way with another useless idiot called Harry Underwood, who seeks to read my mind yet cant read his own. A total lack of intelligence, i question who gave these people a job?
Absolutely no faith in Police in Hertfordshire, utter contempt in fact! You really need to stop charging for these lot to drive around in fast cars that we, the taxpayer are paying for. I despise them so much!

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Utterly vile and useless

Utterly vile and useless. Allowed my previous neighbour to stink out my house for 4 years with her drugs all day every day. Aswell as being constantly violent. Pretended they knew nothing of this neighbour until I moved out (Paying £1000 a month in rent.) to then ring up and say that actually they knew all about this tenant 4 years ago, they just lied to our face constantly for 4 years.
Now they've been found out, they're starting to get angry with us. Turns out this neighbour they pretended not to know about, has actually been raided for drugs twice, given numerous violence markers over 10 years ( after she's caused trouble with and a variety of different neighbours.) If PCSO Curtis Banks, Paul Jeffs' or Harry Underwood are put on a crime to help you, just know they'll do anything but and will lie to your face for 4 years with no issue. I think they're actually evil and have allowed my family's life to be made a living hell. Let's hope that karma is real and hits these people, especially the three that I've named above. Nasty liars.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

5 STARS IN EVERY WAY EXCEPT FOR THE…

5 STARS IN EVERY WAY EXCEPT FOR THE COMPLAINT SYSTEM.
I FOUND THE OPCC AND THE IOPC RIDICULOUS. THERE ARE INLY TWO IOPC OFFICES TO COVER THE WHILE OF ENGLAND SO IT MUST BE NEAR ENOUGH IMPOSSIBLE FOR THEM TO DO ALL THAT WORK.
AND I AM A HUMAN BEING, I AM NOT PLUGGED IN THE WALL, I RUN OFF NATURE.
I DO NOT THINK PEOPLE SHOULD BE USING THE INTERNET IN THEIR WORKPLACE. A WAR OR SOME OTHER SORT OF PROBLEM COULD START IN A MATTER OF SECONDS. SCARY.
IT ALSO SEEMS TO FORGET ABOUT THE DATA PROTECTION LAWS AS THEY WERE WHEN THEY FIRST CAME OUT WHICH WERE CAREFULLY PLANNED TO CARE ABOUT EVERYBODY AND EVERYTHING.
OTHER THAN THAT THE THE POLICE DO A GOOD JOB, DRIVING ALONG IN BOILING HOT WEATHER, IN BULLET PROOF VESTS, RISKING THEIR OWN SAFETY TO LOOK AFTER EVERYBODY AND NEVER IGNORE A CALL.
SIRENS CAN BE A BIT TOO NOISY SOMETIMES.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very Unhelpful

We rang the police to report a sinkhole in Welwyn Garden City on Bessemer Road. We are very concerned that this could cause an accident. They were simply not interested, said it wasn’t their job and told us to report it to the council. We have managed to email the council, but it’s a Sunday so no direct communication. Their attitude to us was not very pleasant or helpful.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

I have requested my data from Herts…

I have requested my data from Herts police and they ignore my every request. I have had to make a complaint to ico.

I have requested this information 5 times now and they completely ignore me.

Their service is diabolical

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

I was hit in the leg by a neighbour who…

I was hit in the leg by a neighbour who drove her car at me, in a supermarket car park, the neighbour who has caused a lot of ASB where I lived.. I had to basically demand they interview her. I told them there was cctv.. Then I was told there was no cctv so I went to the supermarket myself took photos of the cameras, plus spoke with the manager if they worked. They did.
On showing my proof I had a sergeant Barber lie to me on several occasions as to why they hadn't checked the cctv. On one occasion he said they probably weren't wired up..
It turned out no one looked at the cctv. So the neighbour got away with it. I had no apology, no explanation. I even took it to our mp. I was treated disgustingly. It was as though they were taking the mickey out of me. Sergeant Barber was vile to me. I don't trust them whatsoever

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Phone found

Fanatastic result, Beautiful, blonde female copper had my phone, a big relief.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Just seen a video of PC Gungum abusing…

Just seen a video of PC Gungum abusing Auditing Britain's rights. I hope a thorough investigation took place and this loose canon is reprimanded and retrained. This PC has no place dealing with members of the public. Photography is not a Crime!!

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Redbourn Safer Neighbourhood Team

I have had extremely negative experiences with officers from the Redbourn Safer Neighbourhood Team, specifically PC Petts and PC Clifton . After making complaints about harassment and victimisation of individuals with mental health issues in the community, these officers appeared to target me personally. I have had to file three complaints against them.

They harassed me and issued a Community Protection Warning (CPW) related to my mental health, despite their failure to investigate serious local incidents—such as a family openly carrying machetes—effectively. The inaction in these cases contrasts sharply with the attention given to my own complaints, which I find very concerning.

The complaints process I engaged with was far from fair. For example, my Subject Access Request (SAR) was obstructed for over two months, meaning I lacked crucial evidence when pursuing my complaints.

Due to the severity of these issues and the lack of accountability, I am now pursuing legal action. Based on my experience and knowledge of other cases, I do not have confidence in the integrity of these officers or the oversight mechanisms, such as the Office of the Police and Crime Commissioner (OPCC), which appear to protect officers accused of serious misconduct.

In my opinion, these officers do not embody the standards expected of law enforcement professionals, and I would caution anyone from relying on them for assistance or protection.

January 10, 2025
Unprompted review

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