Herts Energy Academy Reviews 

931
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 418 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the training staff and instructors for being exceptionally helpful, knowledgeable, and patient throughout every single module. People note that complex subjects are broken down into easy-to-digest pieces, ensuring everyone fully understands the material before moving forward. A few other people also felt that the office team and reception staff provided wonderful support and maintained fabulous communication. Reviewers emphasize that the academy strikes a brilliant balance between theory and practical application, making the assessment process smooth and straightforward. Participants consistently recommend these courses to anyone needing professional certification or reassessment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as helpful, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, frequently highlighting the knowledgeable and supportive... See more

Service

People report positive experiences with service, highlighting excellent staff support and solid facilities... See more

Product

Customers consistently note positive experiences with product, highlighting comprehensive coverage and very... See more

Customer service

Customers had positive experiences with customer service, highlighting that the entire team is friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thanks and appreciate all the help and support Herts Energy has done for me since the start of the course. Definitely would recommend to anyone new or already in the trade. Collins and... See more

Company replied

Rated 5 out of 5 stars

Really good teachers, only known provider that guarantees a pass, some teaching points differ from teacher to teacher but over all good. Parking is a slight problem, but still much better then other p... See more

Company replied

Rated 5 out of 5 stars

Done my 2nd Reassessment with Herts energy, theory part and prectical parts covered very nicely. Staff is helpful if you required any help. Recommend herts energy to anyone who want to do their reas... See more

Company replied

Rated 5 out of 5 stars

The information given and explained as many times necessary was so helpful. Dave Howlings laid back and funny yet professional delivery was brilliant 👏 Thank you for service Will be completing... See more

Company replied


Company details

  1. Training Centre

Written by the company

Whether you are a qualified professional looking to increase your skills or new to the industry and changing your career to become a Gas or Renewables engineer, choosing the right training provider is crucial to meeting your career goals. At Herts Energy we provide quality training and assessments designed to meet the high standards required by industry. As a qualified professional Gas or Renewables engineer wishing to renew or upgrade your skills we offer a range of courses. You can add Water Regulations, Hiu Repair, Air Source Heat Pumps, Unvented Hot Water or renew your ACS qualifications. ​ If you are new to the industry you will find that our courses have been specifically designed to provide you with comprehensive training delivered from state of the art facilities. We focus on ensuring that you fully understand the theory aspects and complement this with sound and extensive practical skills. Our goal is to provide you with the very best start in your new career and have created our training programs to ensure that you receive the most up to date training as a Engineer. ​ ​We pride ourselves on understanding the needs of professionals and career changers alike and offer a wide range of additional course options to help you meet your career goals. All of our trainers are qualified engineers and offer expert tuition based on significant experience in the industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

931 reviews

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4.9

All reviews

(931)

421 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to Spencer for delivering…

Thank you to Spencer for delivering excellent sessions. Currently we are in session 3-5 learning about combustion. He makes it really easy to understand and quickly too. I would highly recommend.

May 30, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback. It's great you would recommend Herts Energy Academy to others.

Rated 5 out of 5 stars

Module 1

I did the Module 1 with spencer wells and he is a really good teacher, highly recommended!

June 5, 2026
Unprompted review
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Reply from Herts Energy Academy

Thanks for your feedback Ugnius.

Rated 5 out of 5 stars

Very thourough reassessment course done…

Very thourough reassessment course done here, trainers all thourough but fair. Good value for mo. Would definitely come here again.
Thanks.

June 4, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback Vince. We look forward to seeing you again in 5 years.

Rated 5 out of 5 stars

Last week of the course

Did the last week of the course which was taught by Dave. His sense of humour kept me awake. "By the way, you've passed!"

May 29, 2026
Unprompted review
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Reply from Herts Energy Academy

Thanks for your positive feedback. We look forward to seeing you in centre for the next stage of your course with us.

Rated 5 out of 5 stars

Colin has been an excellent trainer…

I’m currently in training for my ACS domestic gas qualification & Colin has been an excellent trainer throughout the gas course. He is extremely thorough in his teaching and takes the time to ensure that everyone fully understands each topic before moving on. His explanations are always clear, detailed, and easy to follow, even when covering more complex subjects.

One of Colin's greatest strengths is how approachable he is. He creates a positive learning environment where everyone feels comfortable asking questions, and he is always willing to provide additional support when needed. He explains concepts in a way that makes them easy to understand and apply, which has helped build confidence across the group.

His knowledge, patience, and teaching style have made a real difference to the learning experience. Colin's ability to break down information clearly and effectively has given us the best possible chance of being successful on the course. I would highly recommend him as a trainer & Herts energy academy.

May 30, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback Reece. We are pleased you are enjoying your course with us at Herts Energy and have found your tutor Colin thorough and supportive. It's great to see you would recommend us as a training academy.

Rated 5 out of 5 stars

Week 4, module 4.

Week 4, module 4 just about done. We started the week with Spencer then Dave stepped in while Spencer was testing candidates. Quite a full-on week with lots to take in, focussing on cookers, space heaters, and central heating. I think you get out of this course what you put in. It’s hard to imagine a better run course (also great value for money), but ultimately you do need to work hard.

May 28, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your positive feedback Rupert. We are pleased you had a good final week in centre. We wish you luck for your MLP Exams.

Rated 5 out of 5 stars

Just finish module 3 at herts energy

Just finish module 3 at herts energy, again another positive week with Spencer he is really good at breaking down a subject, I would highly recommend him and herts energy

May 22, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your positive review Becky. We hope your final week with us at Herts Energy is as good as the last 3 and good luck with your MLP Exams.

Rated 5 out of 5 stars

New Entrant Gas Engineer MLP Module 2

Completed module 2 this week with Spencer was challenging, but his knowledge and way of explaining things made the material much easier to understand.

May 15, 2026
Unprompted review
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Reply from Herts Energy Academy

Thanks for your positive feedback.

Rated 5 out of 5 stars

Competed Week Two Module Two

Competed Week Two Module Two, very hard module. However Spencer Wells our tutor really simplified the module for us beginners and now I feel really confident and I can’t wait for Week Three Module Three.

May 11, 2026
Unprompted review
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Reply from Herts Energy Academy

Thankyou for your feedback, we look forward to seeing you for week 3.

Rated 5 out of 5 stars

Spencer Wells

I would have to say I was going into this course scared because I had one month of learning everything. Our teacher Spencer Wells is amazing made it so easy to understand the course. For my first week and first module. I have gained so much knowledge and feel so comfortable and as I said Spencer Wells made it so easy for us to learn the module so quick and understands it.

May 5, 2026
Unprompted review
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Reply from Herts Energy Academy

Thankyou for your feedback Laith, it's great to read that Spencer is tutoring you in a way that has made it feel easy to learn and you are now feeling comfortable.

Rated 5 out of 5 stars

Module 1

Lots information.Spencer goes over the topic as much as you need. If you need an ACS certification you do recommend.

May 8, 2026
Unprompted review
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Reply from Herts Energy Academy

Thankyou for your positive feedback Marcel.

Rated 5 out of 5 stars

I’ve just completed the heat pump and…

I’ve just completed the heat pump and water regulations training with Dave Howlings, and I wanted to say a big thank you. The training has been excellent, and Dave taught us really well. I’m pleased to have passed the water regulations course.
Next step is the ACS practical test, which I’m looking forward to.

Thanks again, Dave.

May 14, 2026
Unprompted review
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Reply from Herts Energy Academy

Thankyou Izet for your positive feedback. We are pleased you had a good experience with us for your ASHP Course. Good luck for your ACS Practical Assessment!

Rated 5 out of 5 stars

ASHP course with Dave Howlings

Just been on the ASHP course with Dave Howlings. Great instructor and the course is good basic course to get the overall knowledge of the ASHP. Enjoyed

May 14, 2026
Unprompted review
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Reply from Herts Energy Academy

Thanks for your feedback Muhammad, we are pleased you enjoyed your ASHP course with us at Herts Energy.

Rated 5 out of 5 stars

ASHP course

ASHP course , was conducted by Dave Honlings , as is a great tutor and the course was very interactive and easy to learn.

May 14, 2026
Unprompted review
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Reply from Herts Energy Academy

Thanks for your feedback Imbre.

Rated 5 out of 5 stars

Completed course for Heat Pumps and…

Completed course for Heat Pumps and Water Regulations with our Instructor Dave Howlings. Dave was very informative and helpful throughout the process.

Would highly recommend.

May 13, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback Robin, we are pleased you would recommend our ASHP course.

Rated 5 out of 5 stars

Gas course review

I’m currently doing module 1 with Spencer wells, i enjoy it a lot as Spencer has alot of knowledge which makes it easier to learn and they also have a lot of rigs and equipment to help you understand things better. I would recommend this course to anyone looking to get qualified as a gas engineer

May 6, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Jack, we are glad you enjoyed module 1 of your course and that you would recommend Herts Energy to others.

Rated 1 out of 5 stars

I do not recommend this place

I do not recommend this place; I feel scammed. They practically stole my money. I wanted to take a gas engineering course with this training center. I spoke with Michael, and he told me that to secure a spot, I should put down a deposit. However, I wasn't sure I could take the course because I needed my boss to give me the necessary time off to attend the classes. I told Michael that if I couldn't attend, I would have to cancel the course. He replied that there was no problem, but he never mentioned that my deposit wouldn't be refunded. Eleven business days later, without having signed any documents, I confirmed to Michael that I couldn't take the course because I couldn't get the necessary time off. He took five days to respond, saying that they couldn't refund my money for a course that starts in September.

May 8, 2026
Unprompted review
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Reply from Herts Energy Academy

Dear Eleazar, I am sorry to hear you are not happy. You originally booked to start the course in July, you advised you may not be able to make this date and it was agreed that this date could be changed if you needed to move it. You then requested to move to the September start date which was agreed. You then decided you wanted to cancel the course altogether. As per our Terms and Conditions that were sent to you when signing up to the course and are available on our website, deposits are not refundable outside of the cooling off period but can be transferred to another start date where possible. We do not scam people, we are an honest training provider and are voluntary members of the Trading Standards "buy with confidence Scheme" giving people reassurance in our integrity and the transparent service we provide. The deposit payment covers admin costs incurred by us as a business as well as your training materials, as you did not collect your training materials the £95 for these will be being refunded to you. As mentioned previously as a gesture of good will the remaining deposit balance will still be transferrable to another course if your circumstances change.

Rated 5 out of 5 stars

ACS reassessment

Efficient administration
Knowledgeable Assessor
Good practical space and set up

May 7, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your positive feedback Lee, we look forward t seeing you again in 5 years.

Rated 5 out of 5 stars

Just finished the Hiu course with Dave…

Just finished the Hiu course with Dave the trainer was excellent and very helpful for anyone and the girls in the office are fantastic and professional highly recommended for anyone thinking of doing course there ⭐️⭐️⭐️⭐️⭐️

May 1, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Geoff. Well done on completing your HIU course we are pleased to hear about your positive experience with our staff.

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