Herts Energy Academy Reviews 

931
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 418 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the training staff and instructors for being exceptionally helpful, knowledgeable, and patient throughout every single module. People note that complex subjects are broken down into easy-to-digest pieces, ensuring everyone fully understands the material before moving forward. A few other people also felt that the office team and reception staff provided wonderful support and maintained fabulous communication. Reviewers emphasize that the academy strikes a brilliant balance between theory and practical application, making the assessment process smooth and straightforward. Participants consistently recommend these courses to anyone needing professional certification or reassessment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as helpful, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, frequently highlighting the knowledgeable and supportive... See more

Service

People report positive experiences with service, highlighting excellent staff support and solid facilities... See more

Product

Customers consistently note positive experiences with product, highlighting comprehensive coverage and very... See more

Customer service

Customers had positive experiences with customer service, highlighting that the entire team is friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thanks and appreciate all the help and support Herts Energy has done for me since the start of the course. Definitely would recommend to anyone new or already in the trade. Collins and... See more

Company replied

Rated 5 out of 5 stars

Really good teachers, only known provider that guarantees a pass, some teaching points differ from teacher to teacher but over all good. Parking is a slight problem, but still much better then other p... See more

Company replied

Rated 5 out of 5 stars

Done my 2nd Reassessment with Herts energy, theory part and prectical parts covered very nicely. Staff is helpful if you required any help. Recommend herts energy to anyone who want to do their reas... See more

Company replied

Rated 5 out of 5 stars

The information given and explained as many times necessary was so helpful. Dave Howlings laid back and funny yet professional delivery was brilliant 👏 Thank you for service Will be completing... See more

Company replied


Company details

  1. Training Centre

Written by the company

Whether you are a qualified professional looking to increase your skills or new to the industry and changing your career to become a Gas or Renewables engineer, choosing the right training provider is crucial to meeting your career goals. At Herts Energy we provide quality training and assessments designed to meet the high standards required by industry. As a qualified professional Gas or Renewables engineer wishing to renew or upgrade your skills we offer a range of courses. You can add Water Regulations, Hiu Repair, Air Source Heat Pumps, Unvented Hot Water or renew your ACS qualifications. ​ If you are new to the industry you will find that our courses have been specifically designed to provide you with comprehensive training delivered from state of the art facilities. We focus on ensuring that you fully understand the theory aspects and complement this with sound and extensive practical skills. Our goal is to provide you with the very best start in your new career and have created our training programs to ensure that you receive the most up to date training as a Engineer. ​ ​We pride ourselves on understanding the needs of professionals and career changers alike and offer a wide range of additional course options to help you meet your career goals. All of our trainers are qualified engineers and offer expert tuition based on significant experience in the industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

931 reviews

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No recent history of asking for reviews

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4.9

All reviews

(931)

421 reviews in the last 12 months

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Rated 5 out of 5 stars

HIU Training

Had a really good experience doing my HIU training course with Dave very knowledgeable tutor and easy to understand . The girls at the reception were very helpful with any questions I had as it’s my first time at Herts energy.

May 1, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are glad to hear you had a really good experience completing your HIU course at Herts Energy.

Rated 5 out of 5 stars

HIU course

Excellent course with an experienced and very helpful tutor. Learned many technical things about HIUs and I can definitely recommend this HIU course.

May 1, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are glad to hear that you found the HIU course excellent and would recommend.

Rated 5 out of 5 stars

I competed the HIU course

I competed the HIU course. Teacher was very helpful and friendly. The course was very detailed and gave me more of an understanding about servicing and maintenance.

Reception staff are friendly and helpful.

May 1, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are glad you found our staff friendly and helpful.

Rated 5 out of 5 stars

Really greatful too all the staff in…

Really greatful too all the staff in Herts Energy for the support. I would really recommend to people to have your gas safe course.

April 30, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are glad to see you would recommend to others.

Rated 5 out of 5 stars

The staff had excellent servicr

The staff had excellent servicr. Tutors do know exactly what they are talking about so there is no worry on whether or not you are getting your money's worth!

April 29, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your positive feedback.

Rated 5 out of 5 stars

Hiu course

Very happy with Dave , explains everything. And I passed my exams

April 29, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Thanos. Well done for passing your exams.

Rated 5 out of 5 stars

herts energy was very helpfull in all…

herts energy was very helpfull in all the process. thanks to all office staffs and all the teacher for the help to gain me my qualifications.

April 29, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are very glad you found all of our staff helpful.

Rated 5 out of 5 stars

amazing course

module 3 great teacher spencer
mark

April 25, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Mark.

Rated 5 out of 5 stars

HEA delivered a very comprehensive HIU…

HEA delivered a very comprehensive HIU course that covered everything ranging from heat network principles to hands-on installations, servicing, and other fault finding. Understanding the mix of theoretical and practical training across different systems gave me the real confidence booster I needed to apply these skills on-site. My instructor, Dave, was incredibly helpful throughout the course and took the time to explain things clearly, making sure everyone understood the technical and practical aspect

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback. We are glad the HIU course boosted your confidence.

Rated 5 out of 5 stars

Recently did HIU training

Recently did HIU training, Dave was great and made the course and exam really simple and go by quickly

April 23, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Billy.

Rated 5 out of 5 stars

Dave the trainer was brilliant and very…

Dave the trainer was brilliant and very helpful and knowledgeable.
I have learned a lot from Dave in the past few days.
Thank you
Aneel

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Aneel. We are pleased you learnt a lot in the past few days.

Rated 5 out of 5 stars

Amazing experience with Dave

Amazing experience with Dave, really thorough with all component’s and pointed out all issues involved with HIU Units

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your positive review. We are glad you found your tutor helpful.

Rated 5 out of 5 stars

Done my 2nd Reassessment with Herts…

Done my 2nd Reassessment with Herts energy, theory part and prectical parts covered very nicely. Staff is helpful if you required any help.
Recommend herts energy to anyone who want to do their reassessment.
We come again to do it. Thanks

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are glad you found the staff helpful and would recommend us.

Rated 5 out of 5 stars

Very great course.very knowledgeable…

Very great course.very knowledgeable teachers and smooth communication.will recommend for people wanting to become engineers and for acs re assessments.

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback. We are glad to hear that you will recommend Herts Energy.

Rated 5 out of 5 stars

I recently completed the last part of…

I recently completed the last part of my gas portfolio on site with Spencer, and I can honestly say his guidance throughout was excellent. He was patient, knowledgeable, and always took the time to explain things clearly, which made the whole process far less stressful and helped build my confidence along the way. His support on site was invaluable, and I couldn’t have asked for a better mentor to help me get everything completed.
I’d also like to mention Hayley and Paula in the office, who went above and beyond behind the scenes to make everything happen. Their help in organising the portfolio and securing me a place on the G3 course at such short notice was amazing. Their communication and commitment made the entire experience smooth from start to finish, and I’m really grateful for all the effort they put in.

April 22, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Craig. We are so pleased you had such a positive experience with our staff.

Rated 5 out of 5 stars

I finish my course big thanks to…

I finish my course big thanks to everyone at Herts Energy Academy the staff very helpful, the teachers very professional everything explained very well lots facilities to learn, the train station 5 minutes walk great experience from start to finish would highly recommend. Thank you again

April 16, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review, we are glad you had a great experience at Herts Energy.

Rated 5 out of 5 stars

Passed my ACS

Passed my ACS after completing the 6 month MLP, as well as certifications in HIU’s, Heat pumps, water regs and unvented systems. I would recommend every single one! Everything was explained really in depth and I was supported throughout all of my time there. Big thanks to everyone at Herts Energy Academy!

April 1, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review, congratulations for your pass we are pleased to see you would recommend us, look forward to seeing for your re-assessment.

Rated 5 out of 5 stars

Herts Energy HIU Training

Herts Energy HIU Training

I recently completed the HIU training course with Herts Energy and found it to be extremely valuable and well delivered by Dave Howlings.

The course strikes a great balance between theory and practical application, making it easy to understand how HIUs operate in real world systems. The content was clear, structured, and directly relevant to what you actually encounter on site, particularly around commissioning, system performance, and fault finding.

April 17, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review, we are pleased you found the course well structured and very valuable.

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