Liar liar pants on fire. emailed and in late Dec said that it was couriers issue. Emailed them subsequently and the email is not in use nor is the website active anymore. money gone forever.
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See what reviewers are saying
On 16 December ordered a chrome map for my husband for Christmas and was put in touch with "Andrea" who claimed my map was at customs. Her email address now doesn't exist - conveniently. What sort of... See more
My purchase never arrived, but, of course, It was paid for. Puxa, ano passado,por um anúncio no Instagram,comprei para a minha filha a "Hex Ultra 3D Glow Unicorn Mug × 1",da Hex Collections, lind... See more
If everyone was scammed, like I was, we could easily start a class action suit. It's a pain in the a$$ but if enough people jump on board, there's potential to hold to corporation to distribute the in... See more
SCAM!
I ordered a map and I never received anything. I´m still waiting 2 months later and making friends with "customer service". DEZ must be the most important person in this department. He is in charge of say customers that they are trying to send you the order in many, many different ways... But, unfortunately, something is wrong during the process again and again and... Boom! You´ve been scamed :)
I´ll continue until I receive my money back or my map, of course.
November 9, 2017
Unprompted review
Reply from Hex Collections
Hello Alberto,
From our records it shows that your order has been dispatched and has already arrived with you.
As you have received your parcel which was tracked. Please can you remove your negative comments.
Kind regards,
Juliet
Scam
Scam. I have ordered scratch world map. Did not recieve anything. And they dont reply email. Dont waste your money.
November 6, 2017
Unprompted review
Reply from Hex Collections
Hello DM,
As you have not received your product, I advise you to email us with your order number, concluding with #TrustPilot.
We will organise a replacement to be sent via DHL expressed ASAP.
Kind regards,
Juliet
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