Made the initial visit quickly. Hexo carried out all work efficiently. The remedial work was more expensive than I hoped but perhaps that is the standard rate. The booking process was easy and efficie... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service, Alan was very kind and helpful over the phone. Helped us to turn around an EICR same day. Be aware however that if your home is build after 2017 likely you'll have type ac rcds... See more
Company replied
As we were undertaking our EICR for our flat, we stumbled across Hexo Electrical, and I can honestly say it was a pleasure. The office scheduled in a date and time for the EICR, which went unhi... See more
Company replied
I needed to do an EICR test and found Hexo on the Internet. They were fast in replying to my enquiries and an appointment by the electrician was quickly set up to carry out the request. The electricia... See more
Company replied
Company details
Written by the company
We offer residential and commercial electrical testing comprising: EICR certificates, Emergency Lighting Testing, PAT Testing, Homebuyers Electrical Reports and Fixed Wire Testing. We operate in London and the South East.
Contact info
Eagle House, 167 City Road, EC1V 1AW, London, United Kingdom
- 0207 315 4151
- info@hexoelectricaltesting.co.uk
- hexoelectricaltesting.co.uk
4.2
Great
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Five star service
The Hexo team were really thorough with the quote process and then extremely flexible in managing the visit around our diaries/availability. The work was carried out fast and to a high standard. Five star service. Thank you
January 8, 2026
Unprompted review
Reply from Hexo Electrical Testing
Thank you very much for your kind words!
We’re delighted to hear you were happy with the thorough quoting process, our flexibility around scheduling, and the high standard of work.
Your five-star feedback means a lot to us — thank you for choosing Hexo!
We wish you all the best
Hexo Electrical Testing
Great Service
On time, very communicative and considerate. Problems solved appropriately.
January 7, 2026
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear the team was punctual, communicative, and considerate, and that the issues were resolved appropriately.
We really appreciate your support!
Best wishes
Hexo Electrical Testing
Superb experience from Hexo
Hexo hit the mark on all fronts. They were professional and flexible on the initial call to book in a time, they followed through with a reminder call and to give me more information about the visit so I knew what to expect. The engineer who arrived was polite, professional and was careful not to disturb me while I was on work calls and finally they turned around the report quickly. All in all top notch!
December 1, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for such a thoughtful review!
We’re delighted to hear the booking process, communication, and on-site service all met your expectations.
It’s great to know the visit was handled considerately and that the report was delivered promptly.
We really appreciate your feedback and are glad you had a top-notch experience!
Best wishes
Hexo Electrical Testing
They called in advance and asked what…Time concious
They called in advance and asked what day works better for me.
December 16, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re glad the team contacted you in advance and arranged a day that worked best for you.
We really appreciate you taking the time to leave a review!
Best wishes
Hexo Electrical Testing
Brilliant…
I needed an EICR urgently and hexo electrical were brilliant. They booked me in quickly and were very friendly. When the electrician came out they were polite and got the job done quick. Would definitely recommend
December 12, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your great feedback!
We’re glad we could help with your urgent EICR and get everything booked in quickly.
It’s great to hear the team was friendly, polite, and completed the work efficiently.
We really appreciate your recommendation!
Best wishes
Hexo Electrical Testing
EICR testing
Communication with the company was very good in regards to questions that I had about the test results.
The work was on a rented property and they organised everything without me having to get involved. Would definately use them again and recommend them to others without hesitation.
November 24, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind and detailed feedback!
We’re pleased to hear that communication was clear and helpful when discussing the test results, and that we were able to manage everything smoothly for the rented property.
Your recommendation means a lot to us, and we’d be very happy to assist you again in the future.
Best wishes
Hexo Electrical Testing
Reliable friendly efficient service
Reliable friendly efficient service. Thank you Hexo!
December 24, 2025
Reply from Hexo Electrical Testing
Thank you for your lovely feedback!
We’re pleased to hear you found our service reliable, friendly, and efficient.
We really appreciate your support — thank you for choosing Hexo!
Best wishes
Hexo Electrical Testing
Quick and efficient
Landlord said we needed to get all the electrics in the house tested so he arranged for Hexo to come out. The man came out, he arrived at the time I had asked for, I work in a school so needed specific times and they arrived right on time and were really quick and efficient.
Turned out we needed a new fuse box so he arranged a convenient time to come back and fit it, again arriving on time and being polite throughout. Would recommend.
January 9, 2026
Reply from Hexo Electrical Testing
Thank you for taking the time to share your experience.
We’re pleased to hear our engineer arrived at the time requested and carried out the testing quickly and efficiently.
It’s great to know the follow-up visit for the new fuse box was also arranged conveniently and completed professionally.
We really appreciate your recommendation!
Best wishes
Hexo Electrical Testing
Very good customer service
January 6, 2026
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you were happy with our customer service and really appreciate your support.
Best wishes
Hexo Electrical Testing
amazing staff
amazing staff, amazing experience and really good customer service very friendly and polite would 100% recommend
January 6, 2026
Reply from Hexo Electrical Testing
Thank you so much for your wonderful feedback!
We’re delighted to hear you had such a positive experience and found our team friendly, polite, and helpful.
Your recommendation means a lot to us — we truly appreciate your support!
Best wishes
Hexo Electrical Testing
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re glad to hear you were happy with our service and communication.
We really appreciate your support!
Best wishes
Hexo Electrical Testing
Friendly and fast service which made…
Friendly and fast service which made everything so simple.
Professional and reliable people
December 29, 2025
Reply from Hexo Electrical Testing
Thank you for your kind review!
We’re delighted to hear you found our service friendly and fast, and that the process was made simple.
Providing a professional and reliable service is very important to us, so we really appreciate your feedback!
Best wishes
Hexo Electrical Testing
We found the service very professional…
We found the service very professional and efficient: the electrican knew what needed doing, and explained it to me at a level I understood.
December 24, 2025
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear you found our service professional and efficient, and that everything was explained clearly and in an easy-to-understand way.
We really appreciate you taking the time to leave a review!
Best wishes
Hexo Electrical Testing
kind, warm, clear explantion
Hello,
As I am not an electrical expert, I sometimes feel a bit hesitant about asking questions. However, you explained everything so kindly and clearly, and I found your approach very warm and reassuring.
If I need any services in the future, I would be very happy to contact you again.
Thank you very much.
December 23, 2025
Reply from Hexo Electrical Testing
Thank you so much for your kind words!
We’re really pleased to hear that our explanations helped you feel comfortable and reassured.
Taking the time to explain things clearly and kindly is very important to us.
We truly appreciate your trust and would be more than happy to assist you again in the future!
Best wishes
Hexo Electrical Testing
Flawless service
Had some electrical remedial works done from Hexo recently. They were flexible on timing, Sujan was effective and quick to complete the works, and easy to communicate with. No complaints.
November 11, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your feedback!
We’re pleased to hear you were happy with the remedial works and that our team was flexible with timing.
It’s great to know our team completed the work efficiently and was easy to communicate with.
We really appreciate you taking the time to leave a review!
Best wishes
Hexo Electrical Testing
Good experience very prompt and flexible
December 5, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear you found our service quick and responsive, and that our team kept you well informed about the engineer’s arrival time.
It’s great to know the engineer was polite and carried out the work to a good standard.
We really appreciate you taking the time to leave a review!
Best wishes
Hexo Electrical Testing
Service is amazing and good…
Service is amazing and good communication. Work done quick and professionally. Very happy and highly recommended.
November 17, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your fantastic feedback!
We’re delighted to hear you were happy with the communication and that the work was completed quickly and professionally.
We really appreciate your recommendation and your support!
Best wishes
Hexo Electrical Testing
Great service
Hero service was quick and responsive. They kept us informed on engineer's arrival times. Engineer's was polite and did a good job
December 2, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear you found our service quick and responsive, and that our team kept you well informed about the engineer’s arrival time.
It’s great to know the engineer was polite and carried out the work to a good standard.
We really appreciate you taking the time to leave a review!
Best wishes
Hexo Electrical Testing
Max is the best guy
Max is the best guy. Good communication and good service
December 19, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your great feedback!
We’re glad to hear Max provided excellent communication and service.
We really appreciate you taking the time to leave a review!
Best wishes
Hexo Electrical Testing
Spoke today on the phone with Max
Spoke today on the phone with Max. He was very helpful and their service made everything quick and easy.
December 19, 2025
Unprompted review
Reply from Hexo Electrical Testing
Thank you for your kind feedback!
We’re pleased to hear that Max was very helpful and made the process quick and easy for you.
We really appreciate you taking the time to share your experience!
Best wishes
Hexo Electrical Testing
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