Hey Baby 4D Reviews 

2,269
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and professional, ensuring a comfortable environment. Many highlight the reassuring atmosphere, with sonographers taking their time to explain everything in detail, making the process clear and unhurried. People appreciate the detailed scans, amazing images, and special touches like gender reveals and heartbeat bears, which contribute to memorable visits. However, some customers also noted that occasionally, a rescan or second appointment was needed if the baby was not in a cooperative position or for clearer images.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising the team for being friendly,... See more

User experience

Reviewers consistently express satisfaction with their user experience, describing it as lovely, amazing, and... See more

Service

People report positive experiences with service, with many reviewers highly recommending the clinics for... See more

Product

Clients share positive opinions on the product, with many expressing delight over the detailed and amazing... See more

Location

Customers consistently note positive experiences with the locations, describing them as lovely places to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We had our first-ever 4D scan here and it was such a wonderful experience. The ladies on reception were incredibly welcoming, and the sonographers were fantastic. They provided great insight through... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied

Rated 5 out of 5 stars

Booked a gender and wellbeing scan in order for our daughter to come to a scan appointment as she wanted to see the baby. The staff at Hey Baby were fantastic, really accommodating for the whole famil... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,269)

395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Amazing experience, David who did our scan was absolutely lovely and very accommodating! Found out we are having a little girl :) Will definitely be returning for another scan in the future for the 4D option!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

5* to David

5* to David. His energy made us all feel comfortable and he went above and beyond to explain everything he was doing. I would definitely recommend x

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

David was so lovely and reassuring. This as our first look at baby so was a bit nerve wracking.
The ladies on reception were reassuring and friendly and helpful.
Will be returning at 15 weeks!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

We came for a 15 week scan to find out…

We came for a 15 week scan to find out the gender of our baby and all the staff and the team were amazing, very welcoming and in the end we found out we were having a baby girl, so gassed thank you so much guys 🫶🏻

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Eased the nerves and great service

The service was incredible from the receptionist to the Sonographer. They made myself and my wife reassured and eased our nerves throughout the whole process. The facilities were amazing and top equipment. Really pleased and will definitely visit again and going forward! Highly recommend

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I had an early gender blood test with…

I had an early gender blood test with Hey Baby 4D Clapham at 8 weeks, and after later finding out I was expecting twins, I returned for a wellbeing and gender scan. The results were the same, and I am very happy.

The sonographer who did both my blood test and my scan was so kind, caring, and professional. She explained everything clearly, made me feel comfortable, and was very reassuring throughout. Such a lovely experience, and I highly recommend them.
Hey Baby 4D Clapham - South London

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve come for 2 early scans before the…

I’ve come for 2 early scans before the 12 week NHS scan. Both times has been a lovely experience, everyone is so welcoming and the sonographer is very reassuring and knowledgeable. Cannot recommend enough!!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

We had a lovely experience from the…

We had a lovely experience from the welcoming staff, calm environment to the excellent Doctor performing our scan. The Dr was thorough in explaining the ultrasound imaging. A lovely experience

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Reassuring and welcoming

The team at hey baby Dartford are welcoming and very thorough during your visit. The scan was very thorough, reassuring and the staff were so kind. I definitely recommend.

April 19, 2026
Unprompted review

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