heycar UK Reviews 2,156

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered a car on October 26th. Paid deposit on October 28th - Finance Approved on October 28th. Car promised as soon as possible. November 11th still waiting for a delivery date and it's impossib... See more

Rated 5 out of 5 stars

This website consistently serves as my primary resource for vehicle searches. The platform is highly informative, providing realistic price comparisons through its integrated tools. The price grading... See more

Rated 5 out of 5 stars

Bought a used car through heycar and got £200 cashback and free delivery that was ~380 miles; door to door. Henor Ajeti is great, responds fast, concisely and professionally and kept the purcha... See more

Rated 5 out of 5 stars

I am delighted to say I had a really good experience with the team at Heycar. Hanor and Tilly were very professional and any issues I thought I had were sorted instantly. All in all a good experienc... See more

Company details

  1. Car Service
  2. Car Dealer

Written by the company

We only feature the best quality cars from franchise dealers. With quality checks, warranties with every car and a website that’s easy, enjoyable and refreshingly helpful to use.

All the best used cars, all in one place

Written by the company

Why use heycar?
All our cars come with a warranty; a 10 day money back guarantee, and are fully checked from boot to bonnet. What's more, they're from trusted dealers.

10 day Money Back Guarantee

Have total peace of mind with a 10 day money back guarantee.

At heycar, we know that buying a car can be daunting. It’s a big purchase that you want to get right. We’re confident that you’ll love your car - but to give you some extra peace of mind, we offer a 10 day money back guarantee with cars bought from selected dealers through heycar. So you can worry less, and enjoy your new car more.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Harkaran was brilliant!

I dealt with Harkaran who was really helpful and professional throughout the whole process. Unfortunately on this occasion we were not able to use Hey Car to purchase our car but I would 100% recommend Hey Car and Harkaran to anyone else thinking of buying a car.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service/sales

Terrible customer service/sales, I contacted them 4 times to buy a car and they dont even reply, I dont know how many times I need to chase, they dont pick up the phone or reply emails.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I'd never heard of heycar UK until I was searching for a new car. The site is user friendly and they send updates of new vehicles to your email. I bought a car through them last Friday!

January 21, 2025
Rated 5 out of 5 stars

Thank you Heycar!

Heycar provided all the information I needed, and none of the blah-blah that I didn't need. The link to the retailer worked perfectly, and I have purchased the item as originally seen. Thank you Heycar!

January 13, 2025
Rated 3 out of 5 stars

Great car but very dirty

The car is excellent and, following an initially period after purchase where communication was lacking, the overall customer experience was good. The car was well priced, especially when the offer of cash back and free delivery is factored in. Unfortunately, when delivered, I was disappointed by the cleanliness of the car. I accept that, as the car was driven to me, some exterior dirt etc is unavoidable but the interior of the car was filthy. Surely the dealer could have ensured a full valeting of the car before dispatch.

December 4, 2024
Unprompted review
Rated 4 out of 5 stars

Communication could’ve been better but happy with purchase

Henor contacted me quickly at the start of the process but wasn’t as easy to get hold of after payment.
I paid, heycar confirmed receipt on the same day but it took 7 days for heycar to tell me they had made payment to the dealer and that it could take 3 working days to clear. I ended up waiting the full 10 working days from payment to receiving my car which is quite a while.
The direct contact I had with the dealer was brilliant; very professional, very responsive and helpful. The driver from the company used to deliver the car was very polite and professional too (after his 5 hour drive). Very happy with my new car.

January 19, 2025
Rated 5 out of 5 stars

Really easy and simple way to buy a…

Really easy and simple way to buy a car!

Simple and clear guidance on the full scope of what the process is, was being liased the whole way by a wonderful gentleman called Harakaran who was curteous and ensured a fast purchase!

Is this the new way to buy a car? It certainly looks like it!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

No problem buying a Car from heycar.com I would just like to say about my…

Hi I would just like to say about my experience buying a car from heycar UK, I am of an age were you need to be very weary of buying a car on the internet, from the first person I spoke with at heycars I was always kept in the picture at all times .If I needed finance it would be available as it happened I did not need it. Every body I spoke with was most helpful on all occasions. Mrs Ann Cooper.
ps.a big thank you Must to go to Kenan who help
was much appreciated.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Motorist

Could not fault heycar uk in any way, supplied me with all information needed when looking for a particular car would recommend them.
Many Thanks Keiths

January 13, 2025

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