Hey Girls CIC Reviews 23

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

The pads are a brilliant product. Due to the make up of the pads Ive found reduced irritation so now if I run out and need to buy another make the irritation returns. Plenty absorption so the p... See more

Rated 5 out of 5 stars

I took it upon myself to actually email the company myself to say these pants are the best invention for females yet! Can just go about your day at ease, no worries no fuss at all! Rinse, wash and dry... See more

Rated 5 out of 5 stars

I absolutely love the Hey Girls pads. I bought them to use post-partum in 2022 and carried on using them for every period having previously not been a fan of pads. I have two days where my period is... See more

Rated 5 out of 5 stars

Great tampons, l was using a different make of plant based applicator tampons but they became really hard to find to buy in the UK. When l saw hey girls l was really pleased especially as they are uk... See more

Company replied

Company details

  1. Health & Medical

Written by the company

A lot of love and care has gone into the creation of every one of our products! Hey Girls believe everyone should have access to a sustainable, bleach free and chlorine free period. Our product range is completely organic, vegan friendly and biodegradable, all the way down to our packaging. The Bamboo & Corn Fibre Pads and Pantyliners or our 100% Organic Cotton Tampons with either biodegradable cardboard Applicators or Sugar Cane Applicators. Our Medical Grade Silicone Period Cup & sterilising Pot. Micro-fibre Bamboo Reusable Pad, and High-tech Bamboo Period Pants


Contact info

4.0

Great

TrustScore 4 out of 5

23 reviews

5-star
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1-star

No history of asking for reviews

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Rated 3 out of 5 stars

The pads are a brilliant product ..however

The pads are a brilliant product. Due to the make up of the pads Ive found reduced irritation so now if I run out and need to buy another make the irritation returns.
Plenty absorption so the product works great for me.
I order mine through the free period products scheme in Scotland. Unfortunately it can take the company 12 weeks to send them out. I’ve emailed in the past and told that’s just the way it is yet on one occasion I received my supply within 3 days.
Unable to go to some of the pick up points so home delivery is a brilliant idea.
The whole idea of the product and the service makes so much sense but why on earth does it take up to 12 weeks to receive them. I’ve checked with the council and they have done their bit with the form being sent to the company so why the delay?
Dreading the irritation from having to use another product as Hey Girls really produce a brilliant product.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company

Love all their products, have been using for over 3 years now. Period pants are my go to, but I've also tried out a cup and reusable pads, which were good too. As long as you take care of your stuff (rinse before machine washing!! and make sure you've got the right rating for your flow), they'll save you a lot of money and discomfort, and the environment a lot of single use plastic.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality products

Such an inspiring company. The products are really high quality. I purchased the cup and sterilising pot, which I have used for a couple of cycles I have no compliants

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I took it upon myself to actually email…

I took it upon myself to actually email the company myself to say these pants are the best invention for females yet! Can just go about your day at ease, no worries no fuss at all! Rinse, wash and dry! Amazing for new starters too to feel less embarrassed and have security while getting used to periods. Absolutely fantastic

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Hey Girls pads are amazing!

I absolutely love the Hey Girls pads. I bought them to use post-partum in 2022 and carried on using them for every period having previously not been a fan of pads. I have two days where my period is extremely heavy and the pads just soak up everything and make it disappear, they're incredible and super comfy and easy to care for.
I've been meaning to write a review since I bought them because every month I'm grateful for them :)

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Worst period products I have ever used

It's the second lot of stuff I have had from them and the products are just not easy to use. Tampons don't push up out of the inserter. So there you are tampon tube inserted and your ready to push the tampon up and into the vagina for you to be catching hair and skin trying to get the tampon to leave the applicator. Worst period products I have ever used in my whole 36 years of being on this rock

June 30, 2025
Unprompted review
Hey Girls CIC logo

Reply from Hey Girls CIC

Hi Alexandra,
Thank you for taking the time to share your feedback. We're really sorry to hear that you've had a frustrating experience with our tampons, that’s certainly not the experience we want for any of our customers.
We understand how important it is for period products to be comfortable and reliable, and we're disappointed to hear that our product didn’t meet your expectations. Your comments about the applicator design and usability have been noted and will be passed along to our product development team for review.
We genuinely appreciate your honesty and are always looking for ways to improve. If you're open to it, we’d love to learn more about the specific batch or product details so we can investigate further and make things right. Please feel free to reach out to us directly at customerservices@heygirls.co.uk or send us a message with your order or batch number.
Thanks again for your feedback and for giving us the chance to improve.
Warm regards,
HG Team

Rated 5 out of 5 stars

The best tampons

I've been buying from HeyGirls since 2019. I always purchase the plant-base applicator tampons in super and regular. They work great, are organic cotton, and have biodegradable applicators. It's also wonderful that they give a box to someone who needs it. Shipping is quick, and I've never had any problems with the company. Thanks for all you do, HeyGirls.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, amazing mission!

I found out about this company through my work which recently started to provide them in our bathrooms (amazing!!) I found the pads great quality plus, Hey Girls has such an amazing mission too! I now order directly online, so feel I'm giving a little something back. Keep up the great work Hey Girls!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products with an incredible mission!

I can’t recommend Hey Girls CIC enough. Not only are their period products top quality, comfortable, reliable, and eco-friendly, but also it feels great knowing that buying from them directly helps fight period poverty.

Their customer service team was incredibly kind, responsive, and genuinely helpful. It’s rare to come across a company where you feel like you’re speaking to real people who care; they went above and beyond to resolve my issue quickly. It’s such a refreshing experience, and it’s made me even more loyal to their brand.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great plant based applicator tampons

Great tampons, l was using a different make of plant based applicator tampons but they became really hard to find to buy in the UK. When l saw hey girls l was really pleased especially as they are uk based, so not going to become unavailable. Happy to have found them

February 26, 2025
Unprompted review
Hey Girls CIC logo

Reply from Hey Girls CIC

Hi Debbie,
Thank you so much for your lovely review! We're so happy you found Hey Girls and that our tampons are working well for you. It’s always great to hear from people who appreciate sustainable, UK-based options, and we’re committed to being here when you need us. Thanks for your support... it truly means a lot!
All the best,
Kate, Co-Founder, Hey Girls

Rated 1 out of 5 stars

No customer service

I used a couple free pads from my uni by this company thought they were amazing. So I ordered 4 boxes and they are totally different to the free ones. Nowhere near as nice ! I've contacted them via email 3? 4 ? Times asking if this is a mistake or a new design... no reply.... I contacted them via Instagram dm 3? 4? Times.... no reply.

January 28, 2025
Unprompted review
Hey Girls CIC logo

Reply from Hey Girls CIC

Thank you for reaching out and sharing your feedback about our recent change in period pads. We’re sorry to hear that you’re disappointed, and we truly appreciate you taking the time to let us know your thoughts.
Our goal is to provide the most sustainable period products on the market, which is why we've made these changes to reduce environmental impact. However, we understand that adjustments like this can take some getting used to, and we value your input.
Please know that we take customer feedback seriously and are continuously working with our suppliers to refine and improve our products. Your concerns have been noted, and we’ll keep them in mind as we strive to create the best balance between sustainability and performance.
As a gesture of goodwill, we’d be happy to issue you a full refund. Please let us know your order details, and we’ll get that processed for you as soon as possible.
If you have any further concerns or suggestions, we’d love to hear from you. Your experience matters to us, and we’re committed to providing products that meet your needs.
Best regards,
Hey Girls CIC Customer Service Team

Rated 5 out of 5 stars

I've been wearing hey girls pants now…

I've been wearing hey girls pants now for over a year. They have been an absolute game changer. Wash well, look cool and get the job done unlike some others I've tried. Not to mention the mission is making a difference towards ending period poverty. Win, win. 5*plus!

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Leaked twice

I have used hey girls tampons twice and twice I’ve leaked. Super tampons are not super. Wouldn’t recommend, very dissatisfied. Review on my husband account as I’ve locked myself out my emails. Thank you

May 19, 2024
Unprompted review
Hey Girls CIC logo

Reply from Hey Girls CIC

Thank you for contacting us about the issue with your use of our Super Tampons. We apologise for the inconvenience this has caused.

To resolve this, we would like to offer a full refund for your purchase. Please let us know if this is acceptable or if there is anything else we can do to assist you.

We appreciate your feedback, our products undergo rigorous testing and we are constantly evaluating feedback in line with product development so all feedback is beneficial.

Thank you for your patience and understanding.

Best regards,

Hey Girls

Rated 1 out of 5 stars

Avoid this cup and this company

I'm writing a review on here because they censor all reviews on their website to keep everything positive.
I bought a menstrual cup from this company and I wanted to love it because I love their tampons.
Insertion was remarkably easy. As another review has mentioned it, removing it was the hard part. I wouldn't recommend this cup to anyone with an even remotely high cervix. Even when I placed the cup as low as I could, the strong suction would make it migrate upwards during the day. Just to even reach the tip I had to push very hard, which I know studies have said increases your risk of prolapse but there was no other way to get it out. Even when I could eventually pinch the bottom, I would not feel the suction release because the cup is so firm. Often times pinching would make it travel up further. Even when I finally got a grip on the middle of the cup and pinched, I felt a painful dragging feeling when pulling it out, so maybe I could never really break the suction, and who knows what damage I've done. I emailed their customer service for help and received no reply and I left a review on their website that they were "reviewing" and it was never posted. So pretty shady practice if women can't get the full picture about their menstrual products.
AVOID THE CUP AT ALL COSTS IF YOU HAVE A HIGH CERVIX

June 16, 2023
Unprompted review
Hey Girls CIC logo

Reply from Hey Girls CIC

Hi Hannah,

Thank you for your feedback. I’m glad to hear you enjoyed using our tampons, and so sorry you didn’t have the same positive experience with our cup, which you struggled removing. We pride ourselves on our period cup education and our “Give A Cup A Go” campaign, so we can definitely include some information you have pointed out here about having a high cervix and how maybe our cup isn’t the ideal product for that person. Period products are very individual for each user, and everyone has a very different experience. That’s why freedom of choice is so important.

I’ll look into why your review didn’t show on our website, as we do not vet negative reviews. It’s really important to us that people can share their experiences good and bad, as it helps people make better choices for them.

I enquired where your original customer feedback email had gone, and unfortunately this had gone into our junk folder. I’m so sorry that that wasn’t picked up.

We would be more than happy to send you a full refund and a complimentary box of other products for you to try should you wish to.

All the best,
The Hey Girls Team ! x

Rated 3 out of 5 stars

Cup - Great company and thought, product problematic

I have have mixed feelings. The purchase was very good, the cup and the bag and the packaging look very good and eco, I love the donation side of this as well.
The problem is that I used the cup for the first time and it immediately sucked in so badly that in the end I had to go to A&E to have it taken out. So clearly the pulling out part is too short and too slippery.

September 18, 2022
Unprompted review
Hey Girls CIC logo

Reply from Hey Girls CIC

Dear Malgosia,

Thank you for your review, I’m so glad to see that you enjoyed our brand sustainability credentials and You Buy One, We Donate One model.

I’m sorry to hear you had difficulty removing your menstrual cup, but glad you sought medical assistance as this is what we suggest on the rare occasion that a menstrual cup is unable to be removed at home. We suggest when removing a cup you use a method of pinch and pull, this should stop the suction around the vaginal wall (which is designed to stop leaks) and should allow you to remove your menstrual cup with ease. However, menstrual cups aren’t for everyone, and do take some practice.

Please let me know if you would like to try any alternative products and we would be happy to send these to you free of charge.

All the best,
Kate

Rated 5 out of 5 stars

Excellent product, brilliant company.

I ordered a few period pants to try and was so impressed with how comfortable they were I ordered more. The second order had two missing - I contacted customer services and they shipped out another two immediately. You learn how good a company is by how they respond to customers, and in this case I was very impressed and grateful. The product itself is good, well made, comfortable and does what it needs to do. I've been a washable pad user for years but these are even better, more reliable and more comfortable. I've recommended to all my friends!

March 5, 2022
Unprompted review

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