MISTR Reviews 340

My experience with MISTR has been great, I receive my medications in a timely manner, I have not had any inconvenience, I appreciate your support and excellent service.

JUST NO. Mistr started out great and easy to work with. Latley there is no communication. Extremely difficult to get sceduled testing and meds on time. Its a fight every 3 months that takes days and days to get answers on. Reaching on in support chat is useless, as it seems they do not even read your message before replying. I have been without meds for over a month a now and still no help.

It's very easy to do, I had an issue with the blood test but got it done. It's completely free and they handle everything for you!

I’m not sure why the ratings aren’t higher! This service is great. I get my meds on time and early, testing at home is somewhat fun. I hate the blood drop chart 😂 but I get it done. I just hope I have blood in my fingers when it’s time to take the test. Keep those extra lances for that one finger that won’t give blood. I’m 4 months ahead on my supply so if I travel, I won’t worry that I’ll run out. They are a fantastic service. And fast. The medication does what it’s supposed to do and for that I am grateful. I’ve been with them for 2 years. I’m with someone who is HIV positive. Like I said, grateful to have this.

Mistr is offering a great service for free but there are communication issues. I had a bad kidney test result and they informed me in an email that went to my spam folder, and they proceeded to send another prescription. So in essence, I had a concerning bad test result, I did not acknowledge that I was not aware of it, and they continued sending prescriptions.

They did exactly what they promised and did so in a very timely manner. They are prompt and courteous in all communications

Mistr is great, he helps me to have accessible medications, in a good time.

I had ongoing delays with MISTR for prescription renewals, refills, and insurance updates. Each request often took several days, with back-and-forth between customer service and the pharmacy, and responses were inconsistent. I ran out of medication multiple times because refills were not processed on time. When I raised a complaint, the resolution offered was limited, and the issue was not resolved promptly. In contrast, switching to Freddie provided immediate access to my medication and more consistent support

Customer service is poor. Messages are responded by many different staff/support and are uncoordinated and poor quality.

Ease of access. On time, every time. Very responsive. Couldn't ask for more responsive and attentive care than that provided by Dr McCartney. Going on 5 years now and very pleased with Mistr.

Speed of service, response and delivery

My messages are responded in a timely manner. I also enjoy not having to deal with long lines with in-person testing (sometimes having to wait another day because of my busy schedule). The results take a little longer to receive due to mailing, but that’s expected.

Reliable , fast and professional service! Keep it up !

MISTR made it very easy for me to get prep and Doxy delivered quickly and easily the hardest part was writing my name on the labels that were already fixed to the test tubes lol, I like how they let you know what was going on every step of the way they could not have made the process any smoother or easier for me very happy!nb not exactly sure of the date I first contacted MISTR but I’m certain it was September of this year!

Great to have a company that cares about our health regardless of our income. Very dependable on delivering our meds. Easy to use.

Always fast. Always easy. With my insurance, my prep is free. I’ve been using it since May, and I’ve had no issues

I lost insurance and wanted to change to another provider for discounted or even free product. I chose mistr and they totally came through. In my experience everything was on time, great communication, great shipping & delivery. I would totally recommend this company.

Great customer support, informative and helpful