MISTR Reviews 340

Overall, Mistr has been good! It’s easy and convenient, which is what you want for something like this. Really my only negative is that they ship every 3 weeks (and even less time if you recently did testing), so it’s very easy to overstock the pills. But I get why they do it that way (to make sure you don’t run out)

Super convenient to have PREP delivered to my doorstep. Test at home process is a little bit of a hassle, but ok.

Run! There are alternatives to this company that poses itself as an advocate for the Gay community, but in fact, they are just another greedy and unavailable and detached corporate company. I tried several times to simply ask questions so I could be better informed to make decisions about which approach I should take as a newly gay man to protect myself. After several attempts, the AI bot just continue to say, please write your questions and someone will get back to you. It’s been over a week and I simply wanted to speak to a live person and they are unable to do that. This is not something that you want to make important decisions with when they are that unavailable. If you give them money which ironically I was willing to do if I could just get questions answered, Then apparently they have Support, but not until you give them your information and credit card. This is not a Caring approach.

It’s a great combo service that takes care of everything in a fast paced world where no many people cares of you

I have been using them for about 5 years now. They are very helpful and when there is a problem they get back with me right away. I'm very happy with them, and will continue using them.

I sent in my screening test 2 months ago. I had to redo one test, which is ok. However I have not heard from them since.

As an Alien living in a very expensive country. Mistr helped a lot. From tests to proscriptions…everything was free. Mistr made living abroad much easier and stress less.

Great professional experience. New to the program and have high hopes for the future.

I was hesitant to reach out to MISTR for help. I am happy I finally made the decision to do so. Medical, customer service and pharmaceutical staff are excellent. They answer all your questions and offer the best route to get my PreP and Doxy fast and free of charge. I am glad I found MISTR.

Can’t even sign up because I was forced to choose one of three pronoun options. I don’t want to choose pronouns and requiring it is BS. Also, if someone doesn’t want one of the three options offered, they can’t sign up either.

Mistr is great to us. They respond quickly to messages. They do all the heavy lifting with the insurance company’s and federal programs. They ship quickly and the follow up is always perfect.

I've had nothing but an excellent experience with Mistr across the boards. All departments are quick to respond and could not have been more helpful. If I had to highlight a needed improvement, I'd love to see the UX cleaned up. Aside from that, I'm a grateful client who applauds their offering of medications to my queer community.

They offer free Prep and Doxy Pep to their clients. All the lab work, doctors appointments, medications, and shipping are free. The lab test comes to my door in a unmarked discreet little brown box with an unmarked envelope and label to ship my test specimens back to the lab. When it's time to get my Prep and Doxy Pep the pharmacy ships it to my door in an UPS Express box with free 2 day Air shipping speed. I really don't believe that they were 100% free until I tried them out. I don't regret ever using Hey Mistr unlike himself who doesn't take my insurance Anthem Blue Cross.

Not only is this a much needed service, but Mistr makes it so easy! Every interaction has been completely professional and pleasant! Customer service is top notch and they practically do all the work for you! Can’t say enough good things about Mistr!

I am humbly grateful to MISTR for helping a lot of people prevent diseases, You are an organization that is truly an advocate for the LGBTQ society…
The process was so easy, Just have to follow the instructions and voila! You will receive PREP AND DOXYPep right outside your door… simple as that 😉 Thank you MISTR

Scammed me, promising free treatment. Uploaded insurance and everything and still paid 90$ per bottle. Absolute scam. Wanna know what they said to me when I asked why they still charged me and how they could fix this? “Please advice us if you still want service, regards.” That’s it. Absolutely worst way to scam people in need of help and medication. The people who made this pathetic site should be ashamed.

I am delighted and grateful with MISTR, the process to request the medicine was very simple and discreet, the attention 10/10, all super friendly and attentive to any questions, my medicine arrives month by month without fail.

Couldn’t be more grateful for making the process so simple and providing the assistance I need.

They prescribed me prep almost a year ago and have had me jumping through hoops for it this entire time. i still have yet to receive ANY medication. Finally, after testing 2 times by mail and them ruining the tests and 2 times in person, my prescription was written only for the pharmacy to send a message saying they can’t ship to california. i have multiple friends that live here that receive their prep through mistr which was the whole reason i started this process in the first place. i guess trusting my health with a company that can’t handle basic communication is absolutely ridiculous of me.

Amazing service. Seamless, effortless.
Thank you.