Good products but terrible shipping and communication. I really like my Olivia 2.0 and the wireless mic that I ordered from them but the shipping was extremely slow and my order arrived about a week l... See more
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Created with AI, based on recent reviews
Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.
6 Mallard Rise, CB63TY, Ely, United Kingdom
Replied to 83% of negative reviews
Typically replies within 2 weeks
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I love the quality of the mic and this company keeps on improving

Reply from Paparazzo
Great device, instructions could be better regards how to use the remote.
Having fun using it to take photos of students work.

Reply from Paparazzo
Good solid, heavy unit that doesn't take up too much space on my desk and packs away nicely. My last light needed to be gaffa taped to my desk to stop it falling over, so this is a real treat to use.
I had some tech problems and the staff were very helpful via email, and got around the problem was having.

Reply from Paparazzo
Good products but terrible shipping and communication. I really like my Olivia 2.0 and the wireless mic that I ordered from them but the shipping was extremely slow and my order arrived about a week later than it was supposed to. Trying to contact customer service was terrible.

Reply from Paparazzo
The remote for my Olivia 2 did not work. There were several rounds of emails to try and trouble shoot it. I finally returned it We'lll see if they send me another that works.

Reply from Paparazzo
I needed to be able to create videos to share in my classes so that students can see my hands and the needle on my machine as I free motion quilt. Olivia is my new best friend.she is working alongside me to make this a possibility. Thank you!

Reply from Paparazzo
If you want a phone holder that is so simple and easy to use then the Olivia 2.0 is definitely for you. The attention to detail is excellent - dimmable light, swivel holder, telescopic arm, remote control that can operate your phone camera and lastly, the overall compact design. I have used it several times now and can honestly say I am so glad I made the purchase as it has made taking pictures and videos so stress free - no more struggling with trying to hold my phone whilst videoing. I can now produce videos that aren’t moving all over the place!

Reply from Paparazzo
Haven't a chance to use yet. Seems well made. Quite heavy.
I am sure it will work for what I need it for.
Two things I would say are needed.
1. A battery level indicator
2. Clearer instructions for setting up and using

Reply from Paparazzo
This review is for the Olivia 2 in pink. I am very pleased with this product, it is easy to set up and very stable. I love the fact that you can easily adjust the height and angle for filming. I have a craft business and it’s perfect for filming short reels for my social media. I also love the fact that it folds away and can easily be stored until I need it again. Great customer service too.

Reply from Paparazzo
Great stuff! Shooting content for my Insta page @pixelkaiju.
Just what I needed <3

Reply from Paparazzo
I find the base is very unstable and once I put my phone on it feels like it is going to topple so I sent a heavy book on it just incase. Also, the charge only lasts for approx 25 minutes, which is no good when you need to video a whole painting session. Also, the charge lead is extremely short and the charging point is at the furthest away location on the opposite side of the machine. You can't charge it at the same time as using because the cable is too short.

Reply from Paparazzo
Shipping can took around a week but definitely worth the wait this is mentioned on the site that shipping can take 5-7 days as well!
I purchased the Olivia 2.0 and I think it’s a fantastic product it’s very well made feels great quality, super quick and simple to set up to get those awkward angles and perfect for top down views! All the light settings look lovely and the remote that comes with it is a nice add on!

Reply from Paparazzo
The Olivia 2 is easy to use with a brilliant light. The backgrounds are also very well made. I would buy any upgrades to this product

Reply from Paparazzo
Ordering was easy and quick. So was delivery and communication. Love the Olivia 2.0! For me it's a gamechanger!

Reply from Paparazzo
UPDATE. James from Paparazzo reached out to me to try and rectify my lost product. When it became apparent that my original order was truly lost, he initiated a new order which I received in good shape and in time for a planned adventure to use my new light/camera stand. Thank you for your excellent customer service.
Old review: “I placed an order on 7/21 and have still not received it. The last tracking information is 7/22. Even with an email sent to you, I didn't get any more information than the same tracking link with the same last entry. “

Reply from Paparazzo
Very well designed. Shipped quickly. I love it. Sturdy and durable!

Reply from Paparazzo
The olivia 2 is great for top view filming while making something! If you are working in a small space or if you want very specific angles it is less practical.
Customer service is excellent, quick responses and they really want to help you!

Reply from Paparazzo
I hadn't realised the light was being shipped from China so it took over 2 weeks to arrive. The instructions were not great so it took a while to figure out how to assemble the light and how to use it. Other reviewers mentioned a video but there was no info about that in the package, in emails or on the website (apart from a very fast video which looked more like advertising). But the product itself is great, easy to use, easy to charge and did what I needed with far less hassle than the ring light and phone holder I'd used previously.

Reply from Paparazzo
Ordering, was easy.
Delivery was as promised. Package secure.
Product exactly as shown in media.
Such a compact product, so easy to use....open up and pack down and store.

Reply from Paparazzo
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