Very easy to order repeat prescriptions using the Hey pharmacy app. You have nothing more to do and the drugs arrive through the post a few days later. Much easier than contacting a surgery and going... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud eve... See more
Hey Pharmacist is always efficient. The pharmacy reminds me when I should order and informs me if a holiday is due which could delay delivery. They tell me the request is at the doctor, when permitt... See more
Always really easy for me to place orders for my repeat prescription. Good regular, quick updates and I always get my order delivered promptly. Set up is fairly straightforward too and thankfully not... See more
Company details
Written by the company
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.
Contact info
Rowlands Pharmacy Online, WA7 3DJ, Rivington Road, Runcorn, Cheshire, United Kingdom
- 01928 761015
- help@heypharmacist.co.uk
- heypharmacist.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Ordered repeat prescription via the app…
Ordered repeat prescription via the app on a Sunday, approved by GP on Monday, dispensed Tuesday, shipped Wednesday and delivered Friday. This is just as quick as using a local pharmacy for repeat prescriptions, but with no travel required for me. Thanks for the improved convenience.
February 15, 2026
Unprompted review
Recommended
I have used Hey Pharmacy for many years and have always been pleased.
It is so easy using the app to reorder my prescription.
I have only had to contact them once and they helped resolve the issue (no fault on their part).
I wold definitely recommend.
February 20, 2026
Unprompted review
The initial process is much…
The initial process is much quicker.Despatch is taking a bit longer but still arriving in time.
February 12, 2026
Unprompted review
fast efficient service
February 10, 2026
Unprompted review
AccuraAccurate & on time - everytimete & on time
Accurate & on time - everytime :-)
February 20, 2026
Unprompted review
It's usually a very easy experience
It's usually a very easy experience. No having to go to the GPs surgery and finding somewhere to park; no time spent going to the pharmacy in town (and parking again). No waiting around to get the meds. If I've ever had a problem it's been sorted quickly and efficiently.
February 19, 2026
Unprompted review
An absolute godsend!!!
Been using for years now. This makes life so much easier having the prescription delivered to my home address. The Reminders are a godsend too as I usually go out of sync and forget when I’m due. Brilliant service please don’t ever stop!!
February 19, 2026
Unprompted review
Excellent service
Excellent service. Great for repeat prescriptions. Very happy customer, especially as it involves no queuing nor waiting at my local pharmacy!
February 12, 2026
Unprompted review
First class service
First class service , prepared and delivered as promised and even send a reminder when it's time to reorder .
February 6, 2026
Unprompted review
Hey Pharmacy Medication provision and delivery
I have been using Hey Pharmacy to deliver my medication for a few years now.
It is usually a smooth process with regular notifications and delivery usually within a week following my GP authorisation.
I continue to be impressed with the service which Hey Pharmacy offer.
February 19, 2026
Unprompted review
Excellent service
Hey provides an easy, straight forward service that alerts me, via email, that my repeat prescription should be ordered. I go onto the Hey app. click order and in 3 /4 days my prescription arrives in the post.
Just excellent service.
February 11, 2026
Unprompted review
Excellent service and so easy to use
February 19, 2026
Unprompted review
Faster and easier than using my practise directly
Never fails to deal with my prescriptions
February 19, 2026
Unprompted review
Great service
Very efficient. Reminders are extremely useful. Excellent service.
February 19, 2026
Unprompted review
Excellent service & no problem…
Excellent service & no problem ordering. Much better than my local pharmacy.
January 9, 2026
Unprompted review
Great service
I have been using Hey for a few years now and have never really had any issues. If you are ill and need your medication immediately you can bypass the post and have it sent to a pharmacy. When I've had any other issues they are quickly sorted out by the team. I live in the middle of the countryside so to have my regular meds sent through the post is great 😊
February 19, 2026
Unprompted review
Using the app is easy
Using the app is easy.
Reminders sent to you if they haven't received the prescription from my surgery and when to order my next medication.
January 12, 2026
Unprompted review
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