Very easy to order repeat prescriptions using the Hey pharmacy app. You have nothing more to do and the drugs arrive through the post a few days later. Much easier than contacting a surgery and going... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud eve... See more
Hey Pharmacist is always efficient. The pharmacy reminds me when I should order and informs me if a holiday is due which could delay delivery. They tell me the request is at the doctor, when permitt... See more
Always really easy for me to place orders for my repeat prescription. Good regular, quick updates and I always get my order delivered promptly. Set up is fairly straightforward too and thankfully not... See more
Company details
Written by the company
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.
Contact info
Rowlands Pharmacy Online, WA7 3DJ, Rivington Road, Runcorn, Cheshire, United Kingdom
- 01928 761015
- help@heypharmacist.co.uk
- heypharmacist.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Good communication from time I order…
Good communication from time I order medication to time it is delivered. Very impressed and happy with service.
February 18, 2026
Unprompted review
Mrs A Bullock (London )
I have been ordering from HEY PHARMACY for a few years now , never had any problems or disappointment, their service is very professional.
February 13, 2026
Unprompted review
Ordering & delivery was extremely quick…
Ordering & delivery was extremely quick so thank you for a great service
February 8, 2026
Unprompted review
It a quick easy way to order…
It a quick easy way to order medication. Never had any problems.
February 18, 2026
Unprompted review
listening to customers.
They seem to have taken notice of previous comments made and reduced packaging so the order fits through the letterbox. So I find them very satisfying and a great way to receive.y repeat prescription.
February 18, 2026
Unprompted review
First class pharmacist
First class pharmacist, quick turnaround, really good communication. Well done, highly recommended.
February 4, 2026
Unprompted review
Brilliant service
Brilliant service
Good reminders
Never let us down
February 18, 2026
Unprompted review
Absolutely excellent
Have been using Hey Pharmacist uk for years and never had a problem.
They are absolutely excellent
February 18, 2026
Unprompted review
Great service
Great service, never short of what I need and respond to messages promptly.
February 2, 2026
Unprompted review
Excellent service …
Excellent service every time we use Hey Pharmacist - so convenient. Updates be email definitely recommend
February 18, 2026
Unprompted review
Excellent company
Excellent company. Our Pharmacy where I live was unreliable with opening hours also not having enough stock. So I decided to use an online Pharmacy. Best thing I could have done. Always had my meds in stock and always delivery to my home
January 30, 2026
Unprompted review
My order was made online while on a…
My order was made online while on a break and delivered three days later by Royal Mail. Can’t fault the service
February 18, 2026
Unprompted review
Using Hey Pharmacist is a no brainer
I would recommend Hey Pharmacist to anyone who is experiencing problems with their prescription from their chemist. It's easy to set up an account, and ordering is simple. Delivered to your door within a week, and kept informed throughout the process.
February 9, 2026
Unprompted review
Never had any issues
Never had any issues. Get reminders when to order and kept up to date with the progress of my order. Don't have to worry about getting parked in a very busy village as orders are sent via Royal Mail.
February 18, 2026
Unprompted review
Hey Pharmacist is always efficient
Hey Pharmacist is always efficient. The pharmacy reminds me when I should order and informs me if a holiday is due which could delay delivery.
They tell me the request is at the doctor, when permitted and when despatched.
They deliver ASAP via Royal Mail which is also informs me about the delivery date.
February 11, 2026
Unprompted review
Easy to use app and fantastic delivery
February 12, 2026
Unprompted review
Always prompt service!
February 18, 2026
Unprompted review
Great service
Great service, informative, supplying details of arrival and despatch of medications.
February 2, 2026
Unprompted review
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