Hey Rick Reviews 

85
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had Fina from Hey Rick look after me on my 7 trips to Bali this year. She has been absolutely brilliant this lady knows her job and can’t do enough for me. Save yourself the hassle of doing it... See more

Rated 5 out of 5 stars

Hey Rick organised both my husband and my visas, arrival cards and declarations it was easy, trusting and excellent communication through WhatsApp. I highly recommend their services if you are ever... See more

Rated 5 out of 5 stars

After coming close to throwing both myself and my computer out the window in absolute frustration when trying to apply for our visa I finally contacted the team at Hey Rick. I cannot begin to express... See more

Rated 5 out of 5 stars

Hey Rick made this process much easier & I really appreciate it. Friends I’m travelling with also used him & I will definitely be letting other people know how easy it can be.

Company details

  1. Cultural Tours Provider

Written by the company

Hey Rick Visa is your trusted partner for fast, reliable, and stress-free visa assistance across Southeast Asia. From Indonesia and Vietnam to Thailand, the Philippines, and beyond, we help travellers secure the right visas with clear guidance, honest information, and no confusing jargon. Founded by Australian entrepreneur Rick Creamer, our mission is simple: Make travel easier, safer, and more enjoyable for everyone. We support you through every step of your journey — from choosing the correct visa type to preparing documents, avoiding common mistakes, and connecting you with trusted local services once you arrive. Whether you’re a first-time traveller, long-term visitor, remote worker, or digital nomad, we’re here to help you navigate Southeast Asia with confidence. No scams. No misinformation. No surprises. Just real support from a team that lives here and understands how the system works. Wherever you're travelling in Southeast Asia — Hey Rick Visa has you covered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(85)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for heyrick.com.au

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for HeyRick.com.au

I had an excellent experience with heyrick.com.au The website is easy to use, well laid out, and made the whole process simple and efficient. Communication was clear, quick, and professional, and everything I needed was handled without any fuss.

What I appreciated most was the reliability and attention to detail — it’s clear they take pride in their service and genuinely care about customer satisfaction. I felt supported from start to finish, and the overall experience was smooth and stress-free.

I highly recommend heyrick.com.au to anyone looking for trustworthy, high-quality service

December 9, 2025
Unprompted review
Hey Rick logo

Reply from Hey Rick

Thanks Melanie! So glad we were able to help!
Rick

Rated 5 out of 5 stars

100% Recommend

Hey Rick made my holiday to Bali so stress free and easy! The service is outstanding and they made everything easy with amazing information and instructions on what to do when entering Bali
I would 100% recommend Hey Rick to anyone travelling to Bali

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Stress Free!

Rick and his Team took all the guess work and stress away and made our journey so much more easier, the Visa process and declarations etc can be daunting if you dont know how to navigate it all especially with a large group. Will use his services every time and fully recommend them to everyone who doesnt like dealing with the hassle. Stress free is what ya want and theres no waiting in long lines and it was straight through, the longest part we experienced was waiting for our bags!

October 17, 2025
Unprompted review
Show reviews in all languages. (85 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look