Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... See more
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Excellent service from start to finish, done 2 kitchens for the customers which I purchased from HAZE 3d plans and design at no extra cost just a nice touch! Definitely will do more business with HE... See more
Customer service of this company is second to none. Asia/Joana was super helpful when I ordered the wrong size bed. Nothing is too much trouble as staff is solution oriented no matter the issue. I wan... See more
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... See more
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Company details
Written by the company
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Contact info
Little Fields Way, B69 2BT, Oldbury, United Kingdom
- 01214487030
- office@heze.co.uk
- heze.co.uk
4.4
Excellent
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great service
Great service, very helpful staff, especially Mrs. Edyta. Thank you for the beautiful kitchen furniture. I recommend Heze Company!!!
July 26, 2024
Unprompted review
Great product
Great product, delivery people helpful, arrived on time and were quick and efficient.
May 22, 2024
I highly recommend this supplier
I highly recommend this supplier - proactive customer service, product as described on the website and fast delivery to London.
April 19, 2024
Unprompted review
Everything was excellent!
April 10, 2024
Brilliant!
Fantastic to have these ranges of furniture available in the UK. Ordering and delivery was quick and easy. Really pleased with the product and the service.
April 15, 2024
Good experience with Heze furniture
Great product at a great price. Delivery was fast and efficient with excellent communication. Will defintely buy from Heze again.
March 25, 2024
Friendly helpful service.
Easy to contact and update anything with your order. Friendly service everything well packaged and easy to assemble. Driver carried everything inside so very happy.
March 7, 2024
The table is fine for now
The table is fine for now, but the instructions and the location of some screws need to be corrected. Very little space or difficult access. In my opinion, the table should come assembled or in two parts, with the bottom ready and only the top tightened
February 6, 2024
Great price on a lovely bed
Great price on a lovely bed slightly long delivery time . But this is because its a small business.
February 2, 2024
purchase was smooth and customer…
purchase was smooth and customer service was great. just takes 3 weeks to be delivered but overall fantastic experience.
February 2, 2024
Highly recommended and satisfied
Highly recommended and satisfied, high quality and good communication with the seller. Great product; Ramen Midi Extending Dining Table With Chair Ramen Sonoma.
February 2, 2024
Unprompted review
This is my second order from Heze
This is my second order from Heze, this time ordered a oak shelf which appears to be a high quality. Customer service is outstanding too. Thank you very much. I'll definitely be back for more stuff. ❤️
January 16, 2024
Very good quality doors, looks amazing and stylish with matching frames
Great website, choice of doors and friendly, reliable service.
January 3, 2024
Unprompted review
Super high quality furniture
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of work. They were able to divert their driver to make a last effort delivery on end of long day. Wholeheartedly recommend.
Side note: Nostradamus himself would struggle putting some of the BRW dresser together.
December 22, 2023
Extremely long delivery, poor communication.
I ordered my furniture on the 15th October and received on the 30th of November, I had zero communication other than when I chased it. No explanation given for the wait.
November 30, 2023
We've got sofa bed
We've got sofa bed. Great product Opens up easily into very comfy double bed. Looks amazing. Communication was great too. Delivery less then 3 weeks.
November 30, 2023
Fabulous sofa bed
Fabulous sofa bed. Delivered to Devon on the day I was told it would, with no problems.. helpful phone conversation before ordering, excellent customer service
September 25, 2023
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