H Hogarth  Reviews 

26
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lovely helpful staff who spent time helping me choose pieces and advising me which items matched my request. I felt under no pressure to make any purchase. Being a small family business made the exp... See more

Company replied

Rated 5 out of 5 stars

Ann just give me an amazing service, she listened to me and gave options with that n mind, she was kind and patient… 100% recommend the store and if you can ask for her, it’s a mega plus Thanks

Company replied

Rated 3 out of 5 stars

I was disappointed with the service. Took my wedding ring to be resized. I was not offered a receipt for it and was told 'we have been here 100 years and we don't give receipts'. I left the ring but n... See more

Company replied

Rated 5 out of 5 stars

We’ve shopped at H Hogarth’s for many years and will continue to do so. Their service is without equal, simply wonderful. Staff are extremely courteous, warm and friendly. Their knowledge and abil... See more

Company replied

Company details

  1. Jeweler

Written by the company

H Hogarth are a fourth generation independent family jewellers established in 1879, specialising in diamond and wedding rings. Fine jewellery, silver jewellery, branded jewellery, watches, repairs and alterations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Ann just give me an amazing service

Ann just give me an amazing service, she listened to me and gave options with that n mind, she was kind and patient…
100% recommend the store and if you can ask for her, it’s a mega plus
Thanks

May 6, 2026
Unprompted review
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Reply from H Hogarth

Hi,
Thank you so much for the review, I will make sure I pass on your kind words to Ann. It's great to hear what amazing service you received it store.
Thank you again.
Laura

Rated 5 out of 5 stars

Lovely helpful staff who spent time…

Lovely helpful staff who spent time helping me choose pieces and advising me which items matched my request. I felt under no pressure to make any purchase.
Being a small family business made the experience feel very personal and my thanks to the ladies for their help and advice in choosing the items.
Would definitely recommend

April 30, 2026
Unprompted review
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Reply from H Hogarth

Hi Hazel,
Thank you so much for taking the time to write us such a lovely review, it is very much appreciated.
I'm glad you had such a positive experience in store.
Many Thanks,
Laura

Rated 5 out of 5 stars

Excellent service above and beyond

I made a random phone call from 200 miles away at 4pm on Saturday in the hope that a bracelet I had seen in the shop window while on holiday might still be there, it was. It arrived by Special Delivery on Tuesday morning with a lovely hand written note explaining how the clasp worked and hoping I enjoy the bracelet. Customer service at it's very best and a personal touch.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service ⭐️

Laura and her team were just incredible, I had sent a necklace I’d bought there to be extended. My necklace got lost in the post to them. I was devastated as it was a gift but the amazing team tracked it down and recovered it and kept in touch to tell me they’d found it! Amazing customer service, a really personal touch and nothing was too much trouble. They are my number one favourite jewellers, due to their care and quality of items. A beautiful bespoke jewellers who take pride in customer service. You’re all amazing! I wish I could give you more than 5 stars!

October 4, 2024
Unprompted review
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Reply from H Hogarth

Thank you so much Nichola! We really appreciate your extremely kind words and are so pleased we were able to help you. We will look forward to welcoming you in store again soon.

Rated 5 out of 5 stars

Amazing - 5 star customer service and product

Amazing, family run jewellery store who I entrusted with my engagement and wedding rings. Could not be happier with the service and end result.

December 13, 2023
Unprompted review
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Reply from H Hogarth

Thank you for choosing us for you engagement and wedding rings, we are really pleased you are happy with everything. Your review is very much appreciated, thank you so much for taking the time.

Rated 5 out of 5 stars

All members of staff were extremely helpful

All members of staff were very polite, helpful and knowledgeable. Nothing was too much trouble.

July 26, 2024
Unprompted review
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Reply from H Hogarth

It's great to hear you've had a good experience. Thank you very much for taking the time to leave us a review.

Rated 5 out of 5 stars

Exceptional service

Absolutely delighted with a new ring my husband bought me for my birthday. The service at Hoggarths was fantastic as always I was a bit undecided what I wanted but the staff were so patient and helpful wouldn’t shop anywhere else for jewellery for myself or for a gift for friends and family Thank you

September 2, 2024
Unprompted review
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Reply from H Hogarth

Hi Janet,
Thank you for your kind words. We are really pleased you are happy with your new ring. We hope you have a lovely birthday and look forward to welcoming you again soon.

Rated 5 out of 5 stars

Not in my comfort zone

Wanted some thing nice for my grand daughter's birthday. Useless grandad received all the help I needed from the assistant & she was right, my grand daughter loved her 'bumble bee' earrings & necklace.
I'll definitely visit again.

April 4, 2024
Unprompted review
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Reply from H Hogarth

Hi Steve, thank you for the taking the time to leave us a review. I'm pleased we were able to help you choose a gift for your granddaughter and very pleased she loved her earrings. We look forward to welcoming you again.

Rated 5 out of 5 stars

A fantastic experience! Knowledgeable and friendly…

My partner and I had the most fantastic experience picking out our engagement ring. The lady who served us was very knowledgeable, friendly and patient. The experience was made all that more special, as we could try on rings in the comfort of the very private ring lounge. I did not feel rushed or pressured, and we came away with the most perfect ring.

July 16, 2024
Unprompted review
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Reply from H Hogarth

It's great to hear you had a special experience with us in store when choosing your engagement ring. Thank you so much for your kind words, we really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Ear piercing

My daughter (8) had her ears pierced this morning. Kerry was so kind, she explained the process and put my daughter at ease. The cost was really reasonable and aftercare was explained carefully so I feel confident about looking after them while they heal. 100% recommend.

July 22, 2024
Unprompted review
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Reply from H Hogarth

Hi Jessica,
Thank you very much for taking the time to leave us a review. I'm so pleased you had such a great experience with your daughter having her ears pierced this morning. I will pass on your kind words to Kerry. Thank you

Rated 5 out of 5 stars

Always helpful with a friendly smile

Always helpful with a friendly smile. It's always a pleasure shopping here. There knowledge is great and I ways have full confidence in there advice.

July 5, 2024
Unprompted review
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Reply from H Hogarth

Hi Shirley,
Thank you so much for such lovely feedback. Your kind words and continued trust mean a lot to us.

Rated 5 out of 5 stars

There jewellery and service are equally amazing!

The quality of there jewellery is amazing and there so helpful, from gifts for other people, special treats for myself right through to the big things like engagement rings and wedding bands.
We wouldn’t go anywhere else!

June 4, 2024
Unprompted review
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Reply from H Hogarth

Hi Amy,
Thank you for such a lovely review.
It's great to know that we’ve been able to assist you with everything from gifts to special personal treats and even significant purchases such as your engagement and wedding rings. Thank you for your loyalty, we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Great customer service!

I was recently lucky enough to be able to design an engagement ring with one of the members of staff here. She was extremely knowledgeable, friendly and polite. It made the whole experience very enjoyable and I would highly recommend it to anyone. I believe they’ve been on the High Street for a number of generations and you can definitely see why.

June 20, 2024
Unprompted review
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Reply from H Hogarth

Thank you Zak for your valuable feedback. We are so pleased to hear you had such a positive experience designing your engagement ring with us. We hope to welcome you again in the future.

Rated 5 out of 5 stars

A Sparkling Experience

I have been delighted with the several purchases of quality jewelry and watches.
Some items designed specifically to my requirements, some stock pieces and others procured to spec. On each occasion it has been a pleasure to visit HHogarth.
Excellent service, staff most knowledgeable, helpful and friendly. Nothing is too much trouble.

June 1, 2024
Unprompted review
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Reply from H Hogarth

Thank you very much Janet it is always a pleasure to help you with your jewellery and watch purchases. We're extremely happy you have had such positive experiences and we're very grateful for your feedback.

Rated 5 out of 5 stars

Professional Independent Jeweller

This family run business always has your best interest at heart. I have visited and continue to visit for all my gifts and jewellery needs and valuations! I can always guarantee a good, friendly and honest service.
Thank you for always being so and look forward to my next visit x

June 6, 2024
Unprompted review
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Reply from H Hogarth

Thank you for choosing us for all your jewellery needs. Your review is very much appreciated thank you for taking the time.
We will look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great service, amazing products!

We sorted our wedding rings through Hogarth’s, and the service was outstanding. They kept us up to date throughout the process and they were exactly as we had wanted. We returned to Hogarth’s to get some jewellery for our wedding day, which will forever be special to us. Great service, friendly and knowledgeable

May 18, 2024
Unprompted review
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Reply from H Hogarth

Thank you Michael for choosing us for your wedding rings and wedding jewellery, it's lovely to hear they are just as you wanted.
Thank you for taking the time to write us a review it is very much appreciated.
Looking forward to seeing you again.

Rated 5 out of 5 stars

Excellent service!

We were originally referred to Hogarth's jewellers by a close friend and have since returned to them on a number of occasions. My son got married in May and Graeme did a brilliant job of suppling both my son's and his wife's rings which they absolutely love. Their service is excellent, the staff are friendly and knowledgeable and we will keep going back!

July 5, 2024
Unprompted review
H Hogarth  logo

Reply from H Hogarth

Thank you for taking the time to write us a review, it is very much appreciated. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

We’ve shopped at H Hogarth’s for many…

We’ve shopped at H Hogarth’s for many years and will continue to do so. Their service is without equal, simply wonderful. Staff are extremely courteous, warm and friendly. Their knowledge and ability to understand customers needs is backed up by an extensive range that, in my experience, has always provided distinctive choices that wouldn’t normally be available in other than high end city centre establishments.
Easily the best jewellers in Kendal.

June 27, 2024
Unprompted review
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Reply from H Hogarth

Thank you for the lovely comments Richard and for taking the time to write a review for us. We look forward to welcoming you again in the future.
Thank you for choosing us for your jewellery purchases.

Rated 5 out of 5 stars

The BEST in the business

This jewellers is just incredible, Helen, Laura & Graeme are absolutely brilliant at their job! I have purchased many items over the years but most recently was all our wedding rings. From the engagement to the wedding, their service is just fantastic. I wouldn’t choose anywhere else other than here :) x

June 5, 2024
Unprompted review
H Hogarth  logo

Reply from H Hogarth

Thank you so much for taking the time to write us a review. We've loved helping you with both your engagement and wedding ring purchases. Thank you for choosing us.
All the best,
Laura

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